Yukemurinoyado Yukinohana - Minamiuonuma District

Cosy room, decent meals, free onsen, food and drinks during the stay, not too crowded maybe because it is newly built

The price is expensive. But totally amazing place for enjoy your trip(with snow-sports)

Should be top of your list if you are skiing in Yuzawa.

A nicely decorated and new hotel that everyone SHOULD AVOID because of its very poor service and hygiene, both are extremely rare in Japan. To highlight, I found a used towel between the window and the curtain of my room when I check in The hotel has no arrangement of sending luggage to rooms from lobby and between rooms for extended stay Waitress and waiters of hotel restaurant are impolite (I hope it's not because we are Chinese). They delivered dishes randomly and missed out some. They asked guests to pass the dishes to them many many times in a dinner. I am confused if they are there to serve me or the other way round The reception staff are not familiar with their work even written check in confirmation are presented to them. I know it sounds unimaginable but ........That's what had happened. I genuinely want to yell out so many times during my stay...........

Design 10/10 Comfort 9/10 the beds are a little stiff Onsen 10/10 (there is 150¥ tax per person for each day you stay here) Food 8/10 traditional Japanese meal. Very interesting experience Free yukata, snacks, tea and coffee The place is new 2019 built Very nice and friendly concierge

Fantastic hotspring ryokan hotel, fantasticly clean rooms with great Japanese design. Everything has a luxurious vibe, including the coffee set with proper coffee beans and grinder.

This hotel doesn't allow my friend to visit my room and said that's the common sense. I can't understand what this person said but he insisted. My friend returned to his hotel and I couldn't enjoy this night. I'm so disappointed. One more thing. The room is very small compared to the other hotels around here. I'll never stay here again.

I was surprised to find out that Yukinohana is only three years old. It's probably been empty during this pandemic, and now they are open for business. I was the only one on the onsen and had my choice of three private baths, which are easy to reserve and don't cost extra. I like that you don't need to wear slippers, just socks. I don't particularly appreciate wearing those plastic shoes that they give you at places like this, so I was glad to know that I could be barefoot or wear the socks they provide when I strode the halls and went back and forth onsen and the dining areas. I can tell that a lot of thought and care was put into every detail of this place. I appreciated the manager on duty when I pulled in and spoke some English, which made it easier for me to get settled in. They also had English printer information about the public bathing areas, private baths, and relaxation spaces. Much obliged. The attention to detail and high-quality furnishings started making more sense once I discovered that this property is owned by the large, Tokyo-based Kyoritsu Group, including Dormy Inn. I could tell that they have invested a lot in this property and have significant resources backing them up. It makes sense because the property came up first in my search on Hotels.com, which means that they are paying a fee for that placement. I drove a few hours out of my way on my road trip to stay here, and I'm glad I did. There's a lot to like in this place. If our kids were younger, I could bring them here to learn how to ski because there's a bunny slope right behind the hotel. This place is really well thought out and well laid out. It's nice to be in a new facility for a change. We tend to frequent older, more traditional places. Those are great as well because they have a kind of old-world charm. That said, it's nice when things look and smell new and nice. The only thing I think they missed is that the faucets in the bathing area don't remain on. You have to keep pushing them every minute. I understand that it saves water, but it's nice to feel the luxury of water flowing as it does at home. Otherwise, I can't think of anything to fix. Overall, I highly recommend Yukinohana and hope to return with my family. Thank you, and see you next time ??? PS two more things I loved about this place. First, they don’t have hotel slippers. I really don’t appreciate wearing someone else’s shoes, so I am glad that this place never asked me to do so. Second, I love that I could grind my own coffee beans in the morning and make a proper pour over in the comfort of my room. I’ve never seen this at a Japanese hotel before and I LOVE IT ?