Yakiniku Yoshimi - Kyoto

I love this meat and made my third visit. I always make a reservation in a private room. This time as well, I couldn't make a reservation for a private room by online reservation, so I made a reservation over the phone, but when I went there, there were already other customers in the private room that I always go to, is that? I was taken to an ordinary table seat on the 2nd floor. At that point, I told the staff about it, but I was just told "Eh". I couldn't help it, so I just sat down at the table and said, "I want the customers in the private room to move their seats if they come home." When I told him, "I had made a reservation in a private room in the first place," he said, "I didn't make a reservation like that." I'll confirm at least, I think it's okay to have a word ... Why is it said that there is something wrong with this? It was unpleasant. Since I was with a small child, I asked for a private room so that I wouldn't bother other customers with noise, and I thought that I would like to eat with peace of mind because it was this time of the year. I couldn't enjoy it. Besides, even though it took a long time from ordering to delivery, there was no word "I'm sorry to have kept you waiting", and after a long time with another order, "I'm sorry, this is out of stock ... I came to explain, and I was waiting so long? I was surprised with. It's about the time of checkout, is it the upper one? Thank you for coming and responding, but I was a little dissatisfied with the wording and response of the staff in the hall. I think it is unavoidable that there are omissions or mistakes regarding reservations. However, I think that the restaurant will be evaluated including customer service, so I think it is better to study a little more as a response of the staff. Last time, when I heard about it two times before, the staff was very responsive, so I was very disappointed this time.

It's not a neighborhood, so I only come here once in a while, but you can enjoy delicious meat.