DoCoMo Shop Kamata Tokyu Plaza - Ota City
3/5
★
に基づく 8 レビュー
Contact DoCoMo Shop Kamata Tokyu Plaza
住所 : | 東急プラザ蒲田 7階 7 Chome-69-1 Nishikamata, Ota City, Tokyo 144-0051, Japan |
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電話 : | 📞 +87 | ||||||||||||||
Postal code : | 144-0051 | ||||||||||||||
Webサイト : | https://shop.smt.docomo.ne.jp/shop_detail/0300306707700/index.html | ||||||||||||||
Opening hours : |
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カテゴリ: |
携帯電話店
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ぴ
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ぴんきぃ on Google
★ ★ ★ ★ ★ 機種変更で、何度か利用しましたが、毎回dカードゴールドを進められ、最後の最後まで窓口で理由きかれるので、結構労力使います。
機種変更の店頭手続きも、スタッフが入れ替わる度に、正しく伝わってないので、“言った、言わない”になるのが嫌で、都度何度も同じ事を説明するのも疲る。
根本的に店員によって返答や対応が違う事がイラつく要因。
とは、いえ、一番最寄りなので利用していましたが、上記改善がみられず、機種の確保もできなかったので、在庫がある、少し遠方の他店を利用しています。
I used it several times due to a model change, but every time I can proceed with d Card Gold, I can ask the reason at the counter until the very end, so I use a lot of effort.
I don't like to say "I say, don't say" because the store procedure for changing models isn't communicated correctly every time the staff changes, and I'm tired of explaining the same thing over and over again.
It is a factor that is frustrating that the response and response are fundamentally different depending on the clerk.
However, I used it because it was the closest to me, but I couldn't find the above improvement and couldn't secure the model, so I'm using another store that is in stock and a little far away.
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じ
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じゅんじゅん on Google
★ ★ ★ ★ ★ 日曜日の夕方に行きました。時間帯もあるのか、それほど混んでなく店員さんの応対も良かったです。
I went on Sunday evening. Maybe there is a time zone, it wasn't so crowded and the clerk's reception was good.
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う
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うささ on Google
★ ★ ★ ★ ★ やっぱりオンラインで手続きしたほうが確実。
名義変更をして住所変更したけど、入力された住所が違っていた。
身分証の意味ってなんだろうか。
After all it is more reliable to complete the procedure online.
I changed my name and changed my address, but the address I entered was different.
What is the meaning of an ID card?
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小
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小林希衣 on Google
★ ★ ★ ★ ★ お勉強教室とスマホのバージョンアップをするために行ってきました。
聞きたい事だけ伺えたので問題解決しました。
ただスマホ自体の年数が5年たってるのでLINE通話出来ません⤵️
機種変ですとの事です。
自分より機械の発達が早いので付いていけません(T_T)
I went to study class and upgrade the version of my smartphone.
I was able to ask only what I wanted to ask, so I solved the problem.
However, I can't make LINE calls because the smartphone itself is 5 years old ⤵️
It is said that the model is strange.
I can't keep up with the machine because it develops faster than I do (T_T)
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A
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Atu MTG on Google
★ ★ ★ ★ ★ 解約後のトラブルで訪問。最初解約済だからと言って、露骨にお前に用はないといった態度だったので、しっかり買ってあげたら、態度が露骨に変わった。その後の説明は非常にわかりやすく、今までのドコモショップで一番だった?
Visited due to trouble after cancellation. Even though I had canceled the contract at first, I had an attitude that I had no use for you, so when I bought it firmly, my attitude changed to blatant. The explanation after that was very easy to understand, and it was the best in the docomo shop so far ?
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B
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Belen Sauco on Google
★ ★ ★ ★ ★ Unbelievably slow! Had to wait 5 hours. Will never come back again
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E
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Emily M on Google
★ ★ ★ ★ ★ Possibly the most painless experience I’ve ever had in a Docomo shop. Given the location, you can assume it’ll be busy, so making a reservation in advance is a good idea if at all possible. My Japanese is far from fluent, but the attendants were patient and willing to work through the language barrier. Ms. Kashiwabara in particular was willing to go above and beyond to make sure I had all of the information I needed, and overall was just an absolute godsend in the whole process.
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J
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Judson Gabriel on Google
★ ★ ★ ★ ★ Staffs are polite,
They also have both sim cards and wifi connection.
Customer service is well planned and organized.
You have waiting seats available.
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