au shop Kamata - Ota City

3.2/5 に基づく 8 レビュー

Contact au shop Kamata

住所 :

東急プラザ蒲田 7F 7 Chome-69-1 Nishikamata, Ota City, Tokyo 144-0051, Japan

電話 : 📞 +8878
Postal code : 144-0051
Webサイト : https://www.au.com/aushop/shop.E-00265/
Opening hours :
Saturday 10AM–9PM
Sunday 10AM–9PM
Monday 10AM–9PM
Tuesday 10AM–9PM
Wednesday 10AM–9PM
Thursday 10AM–9PM
Friday 10AM–9PM
カテゴリ:

東急プラザ蒲田 7F 7 Chome-69-1 Nishikamata, Ota City, Tokyo 144-0051, Japan
若木祐子 on Google

何時も親切丁寧に対応して下さいます。
Please be kind and polite at all times.
W
Windowlite whencesmiles on Google

店員の方々の態度や印象は良かったです。 しかしながら、依頼していない手続きを瞬く間に進めてしまう。それを受諾しないと何十分も帰ることができない迷路に陥る。それは、こちらの便宜より店員側のポイント重視からなされているように思われました。
The attitude and impression of the clerk was good. However, the procedure that has not been requested is proceeded in a blink of an eye. If you don't accept it, you'll fall into a maze where you can't go home for tens of minutes. It seemed that it was done from the point-oriented side of the clerk rather than the convenience here.
田中彰 on Google

引越し先マンションにj:comが導入されていた事から、その流れでドコモからauに乗り換えました(auにすると割引特権が使える)。j:com営業担当の紹介で予約を取り来店した次第です。ショップ担当者の解りやすい説明も有り良い商品が選べたと思います。
Since j: com was introduced in the new apartment, I switched from DoCoMo to au (you can use discount privileges if you switch to au). I got a reservation with the introduction of a j: com sales representative and came to the store. I think that I was able to select a good product with easy-to-understand explanations from the shop staff.
丸内勇気 on Google

店舗対応も電話対応も丁寧です。(それぞれ別の人) auは3店舗ほど説明を聞いた経験がありますが、ここの店舗スタッフが一番スキルがあるように感じました。 オプションとか説明されますが、ずる賢く高い契約になるようにしている感じではありません。
Both store support and telephone support are polite. (Each person is different) au has heard explanations about 3 stores, but I felt that the store staff here had the most skills. It's explained as an option, but it doesn't feel like a sly and expensive contract.
金沢由香里 on Google

大抵の携帯ショップ店員が、上から目線の、ところ、ここの、寺井さんは、親切丁寧で、機種変の不安を、解消してくれました。良かったです。良い店員さんに当たって。
Most mobile phone shop clerk, looking from the top, here, Mr. Terai was kind and polite, and he solved the anxiety of model change. It was good. Hit a good clerk.
ヨナ on Google

名義変更のため来店。 予約してあったので待ち時間なし。 対応してくださった方は非常に丁寧な言葉遣いで、こちらの様々な質問にも嫌な顔せず親切に教えてくださいました。 また、今より安くなるプランも提案してくださったのは助かりました。 知識も豊富でわからないことはすぐに調べて正確な回答をいただくなど、接客対応が素晴らしいです。 解約方法など本来なら嫌な質問にも詳しく教えていただき、相手が無知だから不利な情報は言わないという姿勢がないのは珍しいくらいでは?と思いました。 無理な販売勧誘もなく、とても好感を持ちました。 ありがとうございました。
Visited the store to change the name. I had a reservation so there was no waiting time. The person who responded was very polite and kindly taught me various questions without any discomfort. Also, it was helpful for me to propose a plan that would be cheaper than it is now. The customer service is excellent, as we have a wealth of knowledge and can immediately investigate what we do not understand and receive accurate answers. Isn't it rare that you don't have the attitude of not telling unfavorable information because the other party is ignorant, asking you to tell us in detail about questions that you wouldn't normally like, such as how to cancel? I thought. There was no unreasonable sales solicitation, and I was very pleased with it. Thank you very much.
M
Meilania Nugraheni on Google

The staff are not so friendly. Costumer went to AU to get solution but they just like “i dont know! We cannot help your problem. Solve urself!” So useless!! They have foreigner worker but its also useless coz she couldnot speak english! When i cancel my AU i said i will go back my country and will not use it anymore. Turned out i need to unlock my phone as well, so that i can use other sim card. But she recommended nothing!! She should have recomend it, coz its the prosedure but she said nothing. Now i cannot use my phone at all. Great! Thanks to you AU staff !
チラン[タパ マガル チラン] on Google

The foreigner girl staff is very nice. Whatever i asked She explained me everything so perfectly. I was very satisfied with the staff the way she treated customers. Love to visit again

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