（株）ハート引越センター 京都センター

Thank you for your work

Worst phone support ? Inflexible ?

It's cheaper than the big one, but the work is rough and the worst! The furniture is scratched I apologize for the damaged TV I was n’t feeling well because the person in charge had abused the part-time job. Have no regrets

The telephone response of a woman named Maekawa is the worst. I can't respond flexibly and I get frustrated talking.

The low cost of moving is attractive, but if you don't want to break your furniture, you should choose another vendor, even if you pay tens of thousands of dollars. The bed, refrigerator and two bookshelves were destroyed. It is explained at the time of quotation that it is okay if it breaks because the insurance is covered, but it will be repaired and no contact will be made.

About 20 years ago, it was a good company, and it was good to move and respond. With that impression, I asked for a quote about a year ago. The man who came to the house did not look at the things in the room, asked the goods appropriately, and confirmed the date and time with the company. Then, the day was full and impossible. So if I say a different date, I can't do it without confirming with the company. The eyes are the points. Unmotivated attitude from beginning to end. When I refused, I returned energetically. Put tea and individually wrapped sweets in your pocket. I'm surprised. I'm not working. Did you want so much sweets?

A long time ago, when I returned to my parents' house from Kyoto, I heard that it would take about a week to deliver, but it took three weeks. I didn't have much trouble because I sent only the necessary items by Yamato first, but I recently had the opportunity to meet an acquaintance in Kyoto at that time, and I thought that I was repeating the same thing recently.

I requested a move this time because the estimate was cheaper than other companies, but I was not satisfied with it, so I will write it anyway. Before I moved, I was suspicious of going to the clouds. First, the strength of the cardboard sent is weak. It was so fragile that it was mistaken for a graduation product, and even a moving person would make a hole during transportation. Next, the correspondence is selected. About two weeks before I moved, I requested to ship 10 cardboard boxes, but even two days ago, I didn't receive any contact, and I ended up calling from here to pick them up at the sales office. rice field. I think I forgot. There were many problems on the day of the move. First of all, it was late to come. I was contacted when I came from 10 to 12 o'clock, and I came at 11:40. As far as I heard the contents of the phone of the worker who was moving, it seems that we were the second one and not in the morning. It's a busy season, so it can't be helped to some extent, but even if I do that, I'm just getting anxious as I'm in time for 10 o'clock, and I felt like I should just make one contact with a certain degree of eye contact. I also complained on the worker's phone that "the next property may be crazy at 14:00", so it was clearly a mistake to come at 11:40, considering the work time to be described later. I can say. When the moving work started, I put things on my household goods, leaned against them, touched them, and kicked them. It can't be helped, but the most disgusting thing was that an unclean man was always carrying furniture with his bare hands. Another young man was wearing a work gloves for moving, and I couldn't help but be worried about it. It seems that the moving work was done by three people, but I felt that it was inefficient because there were people who were just waiting outside and the work was interrupted and they were answering the phone. While talking about the work, I could see the workers chatting with each other for a while, which made me feel sick. Since it was a baggage in a room where I lived alone, the amount of baggage should not have been so large, but the end time was 14:05. It took more than two hours, which caused trouble for real estate companies. I've written a lot of complaints so far, but it's not that there are no good points, such as good attitude toward customers and polite packaging. Besides, I wasn't perfect as a guest because I confused the household goods that I didn't carry with the household goods that I carried, and I couldn't clean the dust of the household goods that I carried. However, when I started thinking about a number of complaints that far surpassed it, I couldn't help but enumerate them. In summary, the evaluation settled down to "I felt uncomfortable before moving, I was dissatisfied with the time on the day, and I was a little dissatisfied with the content." Don't ask for a gold ring.