Mazda - Chofu

Name: Mazda - Chofu
Address: 2 Chome-２３ Kokuryocho, Chofu, Tokyo 182-0022, Japan, 182-0022, Japan

3.7/5 ★ に基づく 8 レビュー

Contact Mazda

住所：	2 Chome-２３ Kokuryocho, Chofu, Tokyo 182-0022, Japan
電話：	📞 +89788
Postal code :	182-0022
Webサイト：	https://www.mazda.co.jp/purchase/dealer/detail/%3Fdlr%3D1213A%26shp%3D374
カテゴリ：	Mazda dealer ,

2 Chome-２３ Kokuryocho, Chofu, Tokyo 182-0022, Japan

Best Mazda dealer in japan

相	相原祐司 on Google ★ ★ ★ ★ ★ カタログを頂戴する際、連絡先を強要されました。もう、マツダの車両は購入しません。 When I received the catalog, I was forced to contact me. I don't buy Mazda vehicles anymore.
S	S H on Google ★ ★ ★ ★ ★ スタッフがめっちゃ親切です The staff are very kind
A	Akizawa Hiroyuki on Google ★ ★ ★ ★ ★ 購入決めようと行ったら担当者がいきなり代わって、何故か説教じみた車論を語られ、買うのやめました。いままでの担当者が良かっただけにとても残念。なんで上から目線やねん。 When I decided to buy it, the person in charge suddenly changed, and for some reason I was told about the preached car theory and stopped buying it. It's a shame because the person in charge so far was good. Why are you looking from above?
y	yan kado on Google ★ ★ ★ ★ ★ 接客もよく、よく面倒を見てくれるディーラーさんです A dealer who serves customers well and takes good care of them.
T	Tomoharu Sato on Google ★ ★ ★ ★ ★ 洗練されたスタッフの方々が対応してくださるので、居心地も良いです。 The sophisticated staff will take care of you, so it's comfortable.
K	KAME on Google ★ ★ ★ ★ ★ 車のトラブルで対応していただきました。時間より早く行った日も紅茶を出してくれて、とても親切でした。また、修理点も的確に指摘いただき、費用ももっと取られるかと思いきや、かなりリーズナブルでした。車両点検の通知が毎年来ているのですが、今後はきちんと行くようにします。 I had you deal with the trouble of the car. Even on the day I went earlier than the time, he served me tea and was very kind. Also, I was asked to point out the repair points accurately, and I thought that it would cost more, so it was quite reasonable. I receive notifications of vehicle inspections every year, but I will make sure to go properly in the future.
に	にり on Google ★ ★ ★ ★ ★ リコール対応で朝10時に予約。9:55に店につきは入ろうとしたら10時開店なのでと断られた。それはそうかと思い10時入店したがそこから対応開始まで10分以上待たされ、自分達の時間は守らせるくせにお客さんとの時間は守らないんだなという印象を受けた。また、ナビのトラブル（不良）で平日土日いつでも良いからなる早で見てもらいたいと電話したところ1週間先の日程を提示され、それでは困るので閉店後の時間や隙間時間で車を預けるのでその1週間先に結果を聞けないか？など交渉するも断られる。挙句、別の店なら予定が空いてるかもなどと言われマツダ側の瑕疵なのだから他店舗に連絡して予定調整してと伝えたが断られた。どちらもマツダ側の瑕疵なのにこの対応はどうなんでしょうか？販売店だから売上に繋がらないサービスや修理には消極的なのでしょうか？それとも少しの時間も割けないほどマツダって爆売れ大繁盛してるんですかね？ちなみにナビのトラブルの方は成城店に電話したところ即日相談可能と言われ着いて1時間で原因まで究明してくれました。すごい対応の違いだなと思いました。 Reservation is available at 10am. When I tried to enter the store at 9:55, I was refused because it was open at 10 o'clock. I thought that was the case, but I entered the store at 10 o'clock, but I had to wait for more than 10 minutes from there until the response started, and I got the impression that although I was able to keep my time, I did not keep the time with the customer. Also, when I called to have a look at it as soon as possible on weekdays, Saturdays, and Sundays due to navigation problems (badness), I was presented with a schedule one week ahead, so I would be in trouble, so I will leave the car in the time after closing or in the gap time. Can't you hear the results a week in advance? Even if they negotiate, they will be refused. After all, it was said that another store might have a vacant schedule, and it was a defect on the Mazda side, so I contacted another store and told them to adjust the schedule, but it was refused. Both are defects on the Mazda side, but what about this response? Are you reluctant to provide services or repairs that do not lead to sales because you are a dealer? Or is Mazda so prosperous that it can't afford to spend a little time? By the way, if you have a navigation problem, I called the Seijo store and it was said that you could consult on the same day, and he investigated the cause in an hour. I thought it was a great difference in correspondence.
J	John Bamforth on Google ★ ★ ★ ★ ★ Full service Mazda dealer