Mazda - Yokohama

Name: Mazda - Yokohama
Address: 2 Chome-1-9 Chigasakiminami, Tsuzuki Ward, Yokohama, Kanagawa 224-0037, Japan, 224-0037, Japan

3.7/5 ★ に基づく 8 レビュー

Contact Mazda

住所：	2 Chome-1-9 Chigasakiminami, Tsuzuki Ward, Yokohama, Kanagawa 224-0037, Japan
電話：	📞 +899
Postal code :	224-0037
Webサイト：	https://www.mazda.co.jp/purchase/dealer/detail/%3Fdlr%3D1213A%26shp%3D444
カテゴリ：	Mazda dealer ,

2 Chome-1-9 Chigasakiminami, Tsuzuki Ward, Yokohama, Kanagawa 224-0037, Japan

Best Mazda dealer in japan

Y	YAMADA N. on Google ★ ★ ★ ★ ★ エアバッグのリコールで行きました。1時間程度でスムーズに終わり、待ち時間にはドリンクも出てきました。トイレもきれいで、フリーWi-Fiもあり、快適な時間を過ごしました。 I went for an airbag recall. It ended smoothly in about an hour, and drinks came out in the waiting time. The toilets were clean, there was free Wi-Fi, and I had a comfortable time.
き	きぃぶぅ on Google ★ ★ ★ ★ ★ とても良く、営業も受付にいる方々も配慮ある対応だとは思います。値引きの条件さえ合えば、良い店舗だと思います。 It is very good, and I think that the people who are at the reception and the reception are also considerate. I think it is a good store as long as the conditions for discounting are met.
野	野津恵一 on Google ★ ★ ★ ★ ★ お店がキレイで対応された営業の方がとても親切な対応をしていただきました。 The sales staff who responded cleanly to the shop were very kind.
U	U Y (Fred) on Google ★ ★ ★ ★ ★ 意向のヒアリングから試乗・悩んでいる点への対応など、とても親切で丁寧な対応をしていただきました。 They were very kind and polite, from hearing their intentions to test-driving and responding to their concerns.
ゆ	ゆゆゆ on Google ★ ★ ★ ★ ★ マツダは車や店舗のブランド化を進めているように感じますがこちらの店舗の一部従業員はそのブランドを扱うレベルにまるで無いと感じます。実際に店舗に伺った際の接客態度、すれ違ってもいらっしゃいませの一言も言わない営業マンたち。あれ？私あなたの友達でしたっけ？と感じるような言葉遣い。電話の応対も最悪でした。ある営業マンはお世話になりますと応えるとお疲れ様ですと返ってきたり…またある営業マン名前出したい位ですが…早く切りたいような雑な応対はいはい分かりましたはいと一方的に電話を切られました。さすがに頭にきて店長に代わってもらいました。結局対応の良かった（ごく普通の接客）別の店舗でお世話になることにしました。ブランド化進めるなら中で働く人の教育をしっかりしてもらいたいと思います I feel that Mazda is promoting the branding of cars and stores, but some employees at this store feel that they are not at the level of handling that brand. The salespeople who don't say a word about the customer service attitude when they actually visit the store, even if they pass each other. that? Am I your friend? Wording that makes you feel. The telephone response was also the worst. One salesman responded that he was indebted to me, and he said thank you for your hard work ... I'd like to name another salesman ... I want to hang up quickly. rice field. As expected, I came to my mind and asked the store manager to take over. In the end, I decided to take care of it at another store that had a good response (normal customer service). If you want to promote branding, I would like you to firmly educate the people who work inside.
K	Ke 01 on Google ★ ★ ★ ★ ★ 最近CX-5を購入しました。クチコミを見ていると冷遇された等々、悪い内容が目立つのでオートザム店で先に商談をしていたのですが、そちらは営業の人数が少ないためなかなか商談の予約が取れず、こちらの関東マツダで予約をしてから訪問です。クチコミにあるような変な対応や、失礼な接客はされませんでした。もちろん他社の購入候補もあったので、見込み客であるのか確定していない状況でもです。あたりまえのことだと思いますが、数百万円するものを予約なしに飛び込んで、優先して自分を対応してくれないというのは、いささか王様気取りじゃないでしょうか。試乗や、購入候補の色を実際にそろえて見せていただけたり、購入前のできる限るの配慮をしていただけました。 mazdaのユーザーは、自分が感じた印象は「好き」で乗ってらっしゃる方が多いようで、店内で待たれているユーザーやスタッフさんの雰囲気は好印象でした。 I recently purchased a CX-5. When I was looking at the word-of-mouth communication, I was treated coldly, and the bad content was conspicuous, so I had a business talk at the Autozam store first, but because the number of sales people was small, I could not easily make a reservation for the business talk, so this Kanto Mazda I made a reservation at and then visited. There was no strange response or rude customer service as in the word of mouth. Of course, there were also purchase candidates from other companies, so even in a situation where it is uncertain whether they are potential customers. I think it's natural, but I think it's kind of like a king to jump in something that costs millions of yen without a reservation and give priority to yourself. They gave us a test drive, showed us the colors of the candidates for purchase, and gave us as much consideration as possible before purchasing. Many mazda users seemed to like the impression they had, and the atmosphere of the users and staff waiting in the store was a good impression.
H	HAYATO on Google ★ ★ ★ ★ ★ 試乗で何度か伺ったことがありますが、営業さんはどの方も大変丁寧で好印象でした。店舗のデザインも、すてきだと思います。 I've heard about it several times during the test drive, but all the sales people were very polite and impressed. I think the store design is also nice.
M	Muhammad Haj on Google ★ ★ ★ ★ ★ Place is very clean and staff are friendly and polite and moreover professional. They gave many services free of charge. Hospitality at its maximum level. Thank you for your support ?