Matsumura Orthopedic Surgeon - Hamamatsu

There are plenty of waiting rooms, so you won't get bored even if you wait for a long time. The correspondence of the staff is really good. However, the correspondence of the reception desk is disappointing. There is no smile. I felt sick because I was so busy that I had an unpleasant attitude. The face of the hospital. I look forward to it in the future. It's been a year since I posted the above, but the reception desk is still poorly responding. I think it is better to educate employees before examining patients.

It's not the place to go for treatment. A place to kill time. It is said that it will take about 2 hours, and it will take more than 5 hours. It has been said many times, but the receptionist's attitude is garbage. If you want to get treatment properly, or if you want to get treatment in the gap time, go to a different hospital.

Others have said that the reception is too terrible. As soon as I enter "First of all, you can measure the temperature ??" what is it What is the tone? What is your facial expression? _Φ (￣ ー ￣) I didn't understand the meaning.゜ (゜'ω` ゜) ゜. I can't afford to write and post something that I just need to convey ... I'm a little worried. I wondered if I was emotionally poor. I can't make a reservation and it's quite crowded. It didn't matter to me because I didn't feel like entering because of the reception, but it's not suitable for busy people. Looking at the experiences of other people, the teacher seems to be a good person, so I personally thought that it would be better for the hospital to change the receptionist immediately.

It is difficult for working people to go because there is no reservation. On Saturday, I went to see the doctor's ticket every 9 o'clock and was called around 3 o'clock. I also thought that the reception was difficult. The phone was also hung up before the patient. I was waiting for a long time, but I was wondering how to deal with it. The teachers and nurses are all very nice people, so it's a waste.

I was about to run out of painkillers, so I searched the internet for a nearby orthopedic surgeon, and after 11 o'clock today (Wednesday), I had my first visit without an appointment. It was very crowded on Wednesday, probably because of the afternoon closure, and the counter said "waiting time 3-4 hours". Note: Until 12:00 Reception is until 11:30 There was a description. There were free drinks, a free massage machine, an iPad, and Wi-Fi, but it was a painful body to sit and wait for hours. He said that he would contact me when his turn was approaching, so I got in touch with him when I got home after finishing two tasks that took time. The doctor's examination was very polite. However, to me ... I sometimes felt a little quick and difficult to hear, but it was not unpleasant. He suggested a completely different treatment method (change of internal medicine, etc.), "Let's try it for a while!", And I am expecting the effect, but I am worried. Will this treatment (medicine) really relieve the pain ... Since the internal medicine was not covered by insurance, if I continue to do so, medical expenses will put pressure on my household budget in the future. However, since he was a teacher who explained various things with a smile, I think that if I have any concerns, I should consult with him next time with a report on the effectiveness of the medicine. It's my subjectivity, but it's an easy-to-speak teacher. It was a little past 5 o'clock when I got home with the medicine at the adjacent pharmacy. I think the congestion will vary depending on the day of the week and the time of day, but it may be a little painful for patients who want to finish early ... You can go out of the hospital and do other errands, or if your home is nearby, you can go home and wait for contact slowly, so I think it depends on your thinking. It was the first time for me to have an orthopedic clinic with MRI. The gentle voices and cheerful smiles of the reception staff and nurses made us feel the teacher's enthusiasm and enthusiasm for the patients, which was highly evaluated.

It is a good hospital with good facilities and a kind teacher, but as you write, the reception is the worst! Almost everyone has a level of doubt about personality. If you make a loud voice in the waiting room, I will report it. There is a sticker ... I wonder if even a patient who was sharp and violent came.

The waiting time is long, but you can relax in the hospital and wait for a long time without any pain. The teachers and nurses are kind and very reliable, but the reception is the worst. Some people have a fight and feel very bad. It is one-sided and cannot be communicated properly. You may be busy, but I think you have a problem dealing with patients. However, there are some very kind and polite receptionists, so I look forward to it in the future.

I desperately sold an orthotic device for 50,000 yen due to a sprained ankle. I tried it on, but when I told him I didn't need it because it didn't seem to work, he said, "I have to buy it because I opened it ...", but I bought it without trying it on for 50,000 yen? "I'll get it back with insurance," he said. I declined. (The nurse was surprised at the refusal, probably because everyone was buying it obediently.) (Probably some people don't need medical care) Number of patients, too good equipment, expensive equipment ... There was a glimpse of the reason for the high medical costs.