イソップ GINZA SIX - Chuo City

I understand that entry is restricted, but the spacious store has one clerk and one customer ... Polite customer service does not proceed at all lol Is it okay to enter about two more groups? I was wondering.

It's the worst. Before entering the store, you will receive explanations such as "Do not touch the product" and "Wear a mask" as a measure against corona. That's fine, but as soon as I tried to look at the back of the tester, I was angry with "Don't touch it!" Testers shouldn't be a product to sell to customers, and I think it's natural to read the explanation. You will be instructed to put your baggage in the same place as other guests. Is it okay to say that you can take responsibility in the event of theft?

Infection control measures have been taken properly, but measures have been taken to discourage purchase. Isn't it better to operate online only until Corona settles down? I think.

While trying out the products, the staff will explain them carefully, so it's nice to try them before you buy! Admission was restricted depending on the number of staff, probably because of corona measures.

I went to buy hand cream because it was popular. I didn't like the scent, but the feeling of use is very familiar and not sticky. The customer service was also polite and good. Speaking of force, I wish the gift wrapping was a little more luxurious.

It was very kind. There were two clerk, one group of four people was receiving customer service, and the other person responded. It's natural that you don't touch it because it's a corona, so can you open it when you put out some products? When I heard that, I was happy to say, "Of course!" I asked my companion if it was okay, and asked me to introduce the product in a place with water services. I went to buy a post pooh drop, but I was lucky that it arrived just yesterday. I use it for toilets and sinks, but I understand that it is popular. I should have bought a few more. I will go again. When I told him that the shops in Omotesando were always crowded and I put them in Isop for the first time in Ginza, he said that this time was just empty. Certainly around 14:00 on weekdays. I want to avoid busy times.

The customer service was the worst The other sales staff seemed to look different, but the clerk who hit this was the worst. First of all, at the guidance stage, I turned down and was guided without looking at me. Also, my voice is very quiet and I can't hear it well. It's hard to hear because it's masked. When asked, "Are there any other products you have used in Isop?" Isn't this the place where you at least say "Thank you for using it"? I was silent after that, so why did you ask? While thinking, the one I bought before had a nice smell, I thought it was similar to the one I was trying, so when I asked "Is it the same smell as that product?" He just said, "No, this is bergamot and that is citrus." Eh, aren't they both similar in citrus? Even if it is different, is it enough to deny it completely? When I compared a hand soap with scrub and a normal hand soap and tried it, it ended with an explanation of the scent. I wondered if there was no explanation for scrubs unless I asked. I have visited Ginza roadside stores and other stores, but I thought I would buy a lot because they explained me more politely and kindly (including not only the scent of the product but also the characteristics of the product itself). This time I thought I would buy other things if I could see them, but I didn't feel like buying them, so I bought only the ones I originally planned to buy. At the time of checkout, I was asked if I had my bag, so I told him I had it and it was silent again. If this is also normal, would you like to say thank you for your cooperation? It's also called a supermarket. I thought about shopping after that, and I wanted the bag to be charged, so I corrected it and told it, and while facing down, I was told, "Please bring my bag etc. in consideration of the environment in the future." .. (I think this wording is common to all stores) Be careful without saying gratitude? I thought that I didn't think before. Compared to the roadside store and this store, it seems that there are few lines here, but as a result it took longer than when the roadside stores were lined up before, and the customer service was the worst, so here Will not come. It's a pity that Mr. Isop has been using it for a long time. Am I the only one who thought this? If you think about it, a similar person has commented for a long time. It doesn't seem to be fixed. As I always think, Ginza Six has a very good store, but the clerk is too disappointed. Mystery is. You should emulate Isetan.