diptyque Ginza Six Store - Chuo City

3.1/5 に基づく 8 レビュー

Contact diptyque Ginza Six Store

住所 :

Ginza Six B1F 6 Chome-10-1 Ginza, Chuo City, Tokyo 104-0061, Japan

電話 : 📞 +88
Postal code : 104-0061
Webサイト : https://www.diptyqueparis.com/
Opening hours :
Saturday 10:30AM–8:30PM
Sunday 10:30AM–8:30PM
Monday 10:30AM–8:30PM
Tuesday 10:30AM–8:30PM
Wednesday 10:30AM–8:30PM
Thursday 10:30AM–8:30PM
Friday 10:30AM–8:30PM
カテゴリ:
Description : Fragrance specialist carrying candles & perfume, plus a selection of face & body care products.

Ginza Six B1F 6 Chome-10-1 Ginza, Chuo City, Tokyo 104-0061, Japan
S
SAYUKA Q on Google

コロナ渦で週末は入場制限をしているため、1時間くらい待った。銀座sixにこだわらないのであれば丸の内店の方をオススメする。
I waited for about an hour because the entrance was restricted on weekends due to the corona whirlpool. If you are not particular about Ginza six, we recommend the Marunouchi store.
横浜円 on Google

新規のお客さんは要らないのか聞いたこともまともに答えてもらえなかったのでさっさと出ました。
I asked if I didn't need a new customer, but I didn't get a proper answer, so I went out quickly.
名無し on Google

スタッフの方の接客態度が気になりました。 笑顔もありませんでした。 自分は欲しい物があったので行きましたが この接客が続くのなら 別の場所で今後買いたいと思いました。 コロナの関係で商品は 直接触れることが出来ませんので、 スタッフの方が紹介してくださるのですが『いやいや接客してるの?』って感じです。不快でした。 いい商品なだけに 非常に残念で仕方ないです。
I was worried about the customer service attitude of the staff. There was no smile. I went because I had something I wanted If this customer service continues I wanted to buy it somewhere else in the future. Due to the corona, the product is You can't touch it directly, so The staff will introduce you to me, "No, are you serving customers?" I feel like. It was unpleasant. Just because it's a good product I'm very sorry and can't help it.
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M 8 (Nano_India) on Google

先週末に訪問しましたが、お客さんによって接待の態度が違いすぎて不愉快さを感じました。なんならGSIX以外の店舗をオススメします。訪問時にホリデー限定のキャンドルとメリーゴーランド2点で約2万円の購入でしたが、お連れの男性(彼氏)に対してそこは触っちゃいけないですよ!と変に注意されました。キャンドルと香水屋さんなので好みが分かれることもあり、香りのテストが不可欠ですが、ディスプレイされているもの触っちゃいけないと言われてしまうような接待に対しナンセンスさを思いました。気持ちとしては怒って買わないまま出たなかったのですが、せっかくのデートなので気分をより害したくなく、大人対応で購入してお店を出ましたが、本当におすすめできません。
I visited last weekend and found it unpleasant because the entertainment attitudes differed from customer to customer. I recommend stores other than GSIX. At the time of my visit, I bought a holiday-only candle and two merry-go-rounds for about 20,000 yen, but I can't touch that with my man (boyfriend)! I was warned strangely. Since it is a candle and a perfume shop, my tastes may differ, so it is essential to test the scent, but I thought it was nonsense to entertain people who would say that they should not touch what is displayed. I was so angry that I didn't go out without buying it, but I didn't want to be offended because it was a special date, so I bought it for adults and left the store, but I can't really recommend it.
砂糖と塩 on Google

他の方がおっしゃるように、接客態度が良くないです。入店した時の店員の挨拶は「店内の物は触ることができないのでお声がけください」でした。プロとしてのお店側からの提案・アドバイスは一切ないです。自分が選んだものの説明だけ端的にしてくれます。ムエットに香水の名前も書いてくれなければ、持ち帰るために包むプラスチックなどもくれません。来た人が聞いてきたことだけをただ答える、用意する。受け身の接客でした。ここでは買いません。
As others have said, the customer service attitude is not good. When I entered the store, the clerk said, "I can't touch the things inside the store, so please tell me." There are no suggestions or advice from the shop as a professional. Only the explanation of what you choose will be straightforward. If you don't write the name of the perfume on the muet, you won't get the plastic to wrap it for you to take home. Just answer and prepare what the person who came has asked. It was a passive customer service. I don't buy it here.
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Sacchimo K on Google

週末にキャンドルを見に立ち寄りました。 長蛇の列が出来ているのに、なんと1組ずつしか案内してくれず、かなり長い時間待たされました。 待っている間にカタログを見れるとか、何が退屈しない気遣いも無く、効率が悪すぎる。 1時間ほど待ってやっと店内に案内されましたが、感染予防対策のために商品には一切手を触れないでくださいと言われ、香りの良いキャンドルを買いに来たのに何十種類もあるキャンドルをいちいち店員に取ってもらって香りを嗅がせてもらうのはあまりにも時間がかかり過ぎる。 このシステムは一体誰の判断なのだろうか?? そんなに狭い店内ではないのでせめて3組か4組を案内しても良いと思う。
I stopped by to see the candles on the weekend. Even though there was a long line, they only showed me one pair at a time, and I had to wait for quite a long time. It's too inefficient because I don't have to worry about seeing the catalog while I'm waiting or getting bored. After waiting for about an hour, I was finally guided to the store, but I was told not to touch the product at all to prevent infection, and I came to buy fragrant candles, but there are dozens of types. It takes too much time to get the clerk to pick up the candles and smell the scent. Whose judgment is this system? ?? It's not such a small store, so I think it's okay to show at least 3 or 4 groups.
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Tatsuro Ogata (llcheesell) on Google

I love their perfumes. They have many type of perfumes including Eaux de parfum, toilette, candles and solid perfumes Perfume prices (100ml) are around ¥20,000.
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Gurleen K on Google

Before I start this review, I want to say that I absolutely love the brand Diptyque, so this review is not about the brand Diptyque, but rather the store Diptyque in Tokyo which I went to. I am a huge fan of Diptique fragrances and candles and love giving them as gifts to my friends and family. So when I was in Tokyo I wanted to bring back the City Exclusive candle "Tokyo" back for everyone. I was kind of disappointed with the customer service, but then thought maybe it was due to the language barrier so thats not a big deal. The issue I have is that when I bought the candles I was charged $98 US for each candle, which is absurdly expensive compared to what they normally cost, around $70 US. I bought 4 candles and didn't realize thats what they were coming out to until I saw my credit card statement. I was appalled because I literally travel all over the world and buy luxury items, and have bought lots of Diptyque candles from other cities as well, but never paid $30 more then what the candle is worth. So basically I was charged $120 more then what I should have paid for the 4 candles. Not happy about that as you can imagine. Diptyque has a loyalty program and I learned that none of my purchases were ever put in the system, I guess due to the language barrier. My best advise to you if you really want to buy the Tokyo city candle, is to just buy it online. A couple of times in the year Diptyque lets you buy all the city exclusive candles online and for the normal price. Thats your best bet if you don't want to get ripped off.

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