Docomo Shop Ogikubo Shop - Suginami City

Although sales are aggressive for docomo Hikari and Hikari TV, product knowledge is insufficient. Even if there is a problem, the store manager has no unknown past logs, and I'm sorry I can't do anything ... The store manager imposes responsibility on the staff of his subordinates when he is in trouble, and he says that he does not know if he has caused a problem because he does not have that staff, and if he has any complaints, he should contact the customer service office. If it's a simple response, it's good, but then you can do it online, and at least you shouldn't use it unless this store manager changes. I understand why I'm busy.

Anyway, I was told that I gave it to him even though I didn't get the change because of poor response, and I got caught up in the change, and I have no apology. Don't you know that? When I asked a question like this, I was half laughed at. Far from licking the hospitality business, there are only clerk who lack morals, and I want to go to a store where there are people who are learning more compulsory education and customer service just by using it because it is close. For the time being, I think I have to return the change.

I think it is a veteran female staff, but I am not familiar with the model and there is no answer to the question Correspondence seemed to be troublesome. I didn't want to deal with anyone other than the customers who became ducks. The other male staff were polite, but ...

I came to the store after contacting by landline on the day when the power of the smartphone did not turn on. There was a waiting time. Thank you for your polite response.

I went online because I couldn't help it, but the lady at the reception was the worst I've ever had. I went because I couldn't make a reservation, but I wasn't asked for the name and the response on the premise that I refused from the beginning, and even if there were about 5 clerk available, I left it for a while. There was no reservation. I didn't think DOCOMO's storefront had fallen to the worst level so far.

If it is the top class among DoCoMo nationwide think. The inability to work as a male clerk. With family and plan change for 2 cars Make a reservation for iPhone and change the color and capacity I told you and even made a note I think it will be around February on my way home I was told that I will contact you again I've been waiting, but I can't get in touch with you, so click here When I contacted him, he said that he had not made a reservation. The person in charge of the day is on holiday By that, another man, Mr. I They responded, but anyway A high-pressure attitude for those who do not apologize. surprised. This person's attitude is no longer I was angry and thought about calling the head office When I looked it up, I heard that I couldn't contact him. I endured crying and crying, and eventually contracted at another store. What I found there was when I changed the plan At the same time, the iPad should be a cheaper plan It wasn't done for 2 months More than 10,000 have been paid and from that other store When you call the Ogikubo store, another man starts from the monthly fee I apologized for deducting it, If you contact me from here It was the first time for a woman to respond I got the procedure. Are all the male clerk at the Ogikubo store full-time employees? The part-time job in that area is more solid I think I can work. The first man to respond is the customer service It's a shame because it was good and I couldn't believe it. Female clerk basically also has work content Phone support is also great. The first thing to apologize for is not your mistake Always serving customers! Mr. I first responds to the phone I should let a female clerk study. From the voice, it ’s from the mid to late 30s I think it may be embarrassing to learn now I don't know, but this is common sense in customer service I would like education in that area.

I use it comfortably every time without being sold out

Manager Sato was the best person ?