auショップ 鷺沼 [ UQ モバイル取扱店]
3.5/5
★
に基づく 8 レビュー
Contact auショップ 鷺沼 [ UQ モバイル取扱店]
| 住所 ： | 3 Chome−5−16 フェリーク, Saginuma, Miyamae Ward, Kawasaki, 〒216-0004 Kanagawa,Japan |
| 電話 ： | 📞 +88788 |
| Webサイト ： | https://www.au.com/aushop/shop.E-00744/ |
| カテゴリ： |
携帯電話店
,
|
| 街 ： | 〒１５９０ Kanagawa |
|
青
|
青木利也 on Google
★ ★ ★ ★ ★ スマホの故障でお店を訪れて定員の方が親切で丁寧な対応でした。良かったです。
 The capacity was kind and polite when I visited the store due to a smartphone malfunction. It was good.
|
|
X
|
Xinyu Fujiwara on Google
★ ★ ★ ★ ★ 若い女性店員の対応が悪かった。イレギュラー案件だったから仕方ないかもしれないが、店員側が手続きの順序を何も分からずずっとコールセンターに電話して長時間放ったらかしにされた。なのに自分は悪くないかのように振る舞い、手続き全て完了したと言われたのに翌日また呼び出された。
The response of the young female clerk was bad. It may not be helped because it was an irregular case, but the clerk did not know the order of the procedure and called the call center all the time and left it for a long time. Nevertheless, he behaved as if it were not bad, and was called again the next day after he was told that all the procedures were completed.
|
|
L
|
Lisa on Google
★ ★ ★ ★ ★ 笑顔で受付けていただいた後、別の担当者に変わり態度が急変。という感じ。
受付はニコニコとした腰の低いおじさんだが、その後がいちいち鼻につく物言いをする30代の男性だった。再訪はないかな。他の店舗に行きます。
After accepting with a smile, he changed to another person in charge and his attitude suddenly changed. Feeling like that.
The receptionist was a smiling, low-profile uncle, but after that he was a man in his thirties who talked to his nose. I wonder if there will be a revisit. Go to another store.
|
|
M
|
Megu mi on Google
★ ★ ★ ★ ★ 近年稀にみる対応の良い店員さんがいて感動しました！来店時は小野寺さんをご指名しましょう(^-^)/
指名出来るかわからんが(^.^)
I was impressed by the clerk who has a good response, which is rarely seen in recent years! Let's appoint Mr. Onodera when you come to the store (^-^) /
I don't know if I can nominate (^. ^)
|
|
k
|
kibo u on Google
★ ★ ★ ★ ★ iphone SEが故障してしまい、appleで修理する間の代替え機を借りたい旨を伝えた上で来店予約して行きましたが、
なぜか新機種の提案をされました。
残価もあるので新機種にするつもりもなく、代替え機を貸してくださいと改めて伝えたところ、こちらの店舗には今代替え機がないという答えでした。なら最初に相談して予約した際にそう言ってほしかったです。
はっきりいって時間の無駄でした。
ショップの形式的なことなのか代替え機がある近隣の他店舗の案内もできないとのことで、結局自分で調べなおして溝口の別店舗で無事借りることができましたが、鷺沼のauショップのこの対応は…
The iphone SE broke down and I made a reservation to visit the store after telling me that I would like to rent an alternative machine while repairing with apple.
For some reason, I was offered a new model.
Since there is residual value, I did not intend to make it a new model, and when I told again that I would like to lend an alternative machine, the answer was that there is no alternative machine at this store now. Then I wanted you to say so when you first consulted and made a reservation.
To be clear, it was a waste of time.
I heard that it was not possible to guide other stores in the neighborhood where there is an alternative machine because it was a formal shop, so after all I checked it myself and was able to rent it safely at another store in Mizoguchi, but at Saginuma's au shop This correspondence is ...
|
|
s
|
stmt on Google
★ ★ ★ ★ ★ ほんとこのショップ最悪でした。
UQのプラン見直しと変更のため、3/31web予約を取っていましたが仕事が早く終わったので早めに伺いました。
この日ガラケーが終了するため激混み。
承知の上で順番が来るまで外出して待つことに。
いざ、電話がきて伺ったらUQのプラン変更がこの店舗ではできないと。
え、なんでそれ最初に教えてくれないの？？
受付時に伝えたよね？
この待ってた1時間半なんだったの？？
しまいには受付したスタッフのせいにするとかなんなの？？
自宅の最寄りのショップがwebでの予約が取れなかったのでわざわざ鷺沼店に来たことも受付時にお伝えしてましたが
店員からしたらそんなの関係ないんでしょうね。
電車賃返してほしい。
この店舗ほんとに最悪です。
This shop was really the worst.
I made a reservation on the web on 3/31 to review and change the UQ plan, but I finished work early so I visited early.
It was extremely crowded because the garage was over on this day.
Knowingly, I decided to go out and wait until my turn came.
When I got a call, I couldn't change the UQ plan at this store.
Eh, why don't you tell me that first? ??
Did you tell at the reception?
What was the one and a half hours you've been waiting for? ??
Is it because of the staff who accepted it in the end? ??
I told you at the reception that I came to the Saginuma store because I couldn't make a reservation on the web for the nearest shop to my house.
From the clerk's point of view, it doesn't matter.
I want you to return the train fare.
This store is really the worst.
|
|
A
|
Alexander Batten on Google
★ ★ ★ ★ ★ Always really long waits, even when it's not crowded.
|
|
V
|
V on Google
★ ★ ★ ★ ★ This was only my experience, the sales staff had only one English speaking person, who after about 30 minutes of reviewing my information attempted to convince me that I needed to spend about a $1,000 USD on a new iPhone and contract service saying that I didn't have the right status for typical standard service plan. When I presented the additional pieces of ID she attempted to "nicely" pretend that they didn't count. So I smiled and left the store. Thankfully, a local friend enlightened me prior to when I was supposed to return to that particular store. This is only my one experience with this single AU and single sales person. I doubt it reflects the entire AU system or staffing but this was my experience.
|
Write some of your reviews for the company auショップ 鷺沼 [ UQ モバイル取扱店]
あなたのレビューは、情報を見つけて評価する際に他の顧客に非常に役立ちます
Nearby places in the field of 携帯電話店,
Nearby places auショップ 鷺沼 [ UQ モバイル取扱店]
