Softbank Kokubunji Fuchukaido [ Wye Mobile Agency ]

I was surprised if I changed 3 cars with almost the same plan as au because the amount explained by consulting with au to reduce the charge was considerably cheaper! I received a bill that was about 10,000 yen higher than au. When I asked the staff, it wasn't so expensive, but I wasn't convinced, and I was told to change the two to Ymobile, but I was still charged more than the amount explained. Furthermore, at the time of the first contract, the electricity bill will be free for 3 months, so I was asked to bring the invoice for the contract now, so even though I took it and handed it over, the original power forever I received an invoice from the company, so when I inquired about it, nothing was done and the free campaign for 3 months was over, so I can not do it. I told him that he wanted me to do something because it was a mistake, and I told him that he would be contacted at a later date, but he was left unattended for more than a week. After all, I contacted you again, but the answer I got was "I don't know what the staff said at that time, but I don't know because I don't have it anymore. I'll handle the campaign I'm doing now. I'll come to the store. If it's a hassle, it's the same privilege on the internet and at other SoftBank shops, so please do it without permission. " When I told the consumer center that it was a scam that I couldn't make a contract now because I said that the electricity bill would be free for 3 months, I said, "I can't help but I can't do it. Please go to the consumer center or anywhere. " It's cheaper when you make a contract, but it's the first time for a store that is extremely malicious and doesn't have any special benefits, as the monthly fee goes up. It's no wonder that such a store is open. I will never go there again, but please be careful of this malicious store.

I had to change the model in a hurry, and I visited because the procedure reservation was full of ◎. I had the impression that the store was vacant for some time, but I understand the reasons for this. ① The inside of the store is not clean. There is a kids' space in the back of the store, but from the standpoint of preventing coronavirus infection, is there a sign that it will be discontinued? I think it's left alone. (2) Even though the purpose of visiting the store is checked and sent at the time of reservation, a useless business is set up. After briefly picking up personal information, all the suggestions are for great care. You've repeatedly said that you've come to change models! Are you going to waste this time when you come to the procedure after taking a half break? This store may be free, but customers are busy. ③ A male clerk who ignores the purpose of this visit and starts talking about me. This does not ask any such questions. No matter what company you work with, I'm not interested in this. Once again, let's not waste people's time. I haven't been able to speak to older customers at all. You should relearn from the beginning of customer service skills. ④ At the end of the list, the desired model is out of stock. Isn't it not possible to keep a lot of stock with just this kind of customer service? I even want to see what I wore. After all, I found out that the procedure was possible because it was in stock at a nearby store, so I went through the procedure there. The destination is kind and polite. (I wanted to complete the procedure here from the beginning, but unfortunately I couldn't make a reservation the day before. It's kind and polite that I'm convinced that the reservation is full.) ⑤ I didn't have to make a contract at the store I commented on this time, and it was saved in the end. I don't think I'll go through the procedure here again. I will never recommend it to anyone.

Please explain in various ways over a long period of time. I felt it was a good store.

I called because I had something to ask the other day, but I was told that I would call back because I was busy with the release of the new iPhone, so I'm waiting, but I can't come at all. I wonder if it was forgotten ... When I visited the store before, I persistently recommended a contract. It's a pity that it's close.

When I recently moved here and walked by the dogs, I was talked to by a clerk in front of the store, and the clerk also had a dog, so the story bounced and I came back to the store at a later date. The kids' space was very large, and there was a slide and a ball pool so the kids couldn't get bored. Please be careful on the way, handed the coloring book to the child, and another staff member played with me, and that kind of consideration was also good. I did not intend to change my smartphone when I applied for Denki, but I came to the store, but my wife's smartphone model split fee has ended, and even if a new model fee comes in, I had you review it so that it would not be much different from the current payment. .. My wife is not particular about the model and thinks that anything can be used, but the clerk emphasized that if you want to take pictures of children and dogs, the model called Pixel is recommended. .. The clerk and my personal smartphone actually used Pixel, so I was shown a picture of the dog, but the portrait shooting was impressive. I was surprised to be able to edit it automatically as if it was taken by a professional. It is now very active in taking pictures of dogs while walking. My wife also sent me a line saying that I was able to shoot better than before. I am happy that I was able to make a satisfactory purchase. Thank you very much. If there is anything else, I would like to ask here.

My family came to the store because my cell phone stopped working. I was surprised that the kids room was too big. I played with my child for private use. The kids room in this shop is clean. Children are also safe. The maximum number of people who told me that I can come and visit even if I have no business. I went to various shops, but this shop is the highest among me. It seems that the reason why my cell phone didn't work after all was that I was charging too much at night. Besides that, I left it in a warm place. I learned that mobile phones are quite delicate. I'll put it there quite a bit. I will be careful. I also wanted a tablet, so when I asked him, he introduced me to a cheap tablet plan. I was surprised that it would be so cheap. It seems that you can use it outside as much as you want. I didn't buy it today, but I will add it to future materials. It would be nice to have someone with a lot of knowledge. It's wide and beautiful, and the capacity is nice. The next time I buy my cell phone, this store will be my choice. Thank you very much. I think it will bother you again.

I bought a smartphone for children. I went to buy a kids' mobile phone, but the clerk explained to me that the monthly cost is cheaper for smartphones. I thought the smartphone was still early, but I'm glad that the method to let me know where I was and the internet were all set so that I couldn't connect to a dangerous place.

I couldn't answer what I was looking for. If you don't know, don't know. When I made him wait, he was told to wait for 3 minutes, but after waiting for 10 minutes or more, the response of the strange person in charge was terrible. When I gave up and went to another store, he immediately responded to it. The explanation was easy to understand, and as a result of various trials, the problem was solved, and there was a suggestion of another method to prevent the problem from occurring, so I was relieved. Even with the same Softbank, I felt that this was also different. I don't think I will use this store anymore.