駅すぷれす 新宿南口ステーション

In conclusion, I will never borrow it again. I rented three cars as a secretary, but one of them caused an accident. As for self-damage, on the right side of the rear bumper, there are 3 to 4 spots where the paint is peeled off. Since it is a cheap rental car, it was originally a car with many scratches and some parts that looked like old and rusted galvanized iron, but it is clearly a minor level compared to that. When I honestly reported the accident in the original reservation confirmation email, it was said that there was warmth, so if I was not so worried, there was no such pretense and parts replacement with used parts + leave compensation (uniform 40,000 yen) I was charged a total of 94,000 yen. I rented 3 cars for 30,000 yen, so the cost was more than quadrupled ... Since it is a fairly large amount of transfer, I thought that there was a transfer confirmation email from there, but I did not receive a contact even after a week, so I sent an email from here. At that time, a friend of mine who works at a major car rental shop asked me if I would really like to replace the parts of a car that was originally full of scratches with the scratches that I had made, so I requested a photo after repair. I haven't even heard about it even after a week. In addition, cleaning the inside and outside of the car is obligatory before returning, but since we have adopted the winning system that I mentioned later, if you have a difficult habit, you have to pay a penalty of 10,000 yen each time. Must be. (Fortunately we didn't have a claim.) With such a system, it would be advisable to save proof photos and videos that they returned cleanly, but there was no such explanation. As a whole, I had to feel the distrust that I might be making money from repair costs and penalties. As other people who evaluate it, the procedure is very troublesome and the price is still a little expensive, but if you think about risk management, the major car rental company is the safest and most secure. It can be said that there is. In that sense, I will never be taken care of by the station. I hope it will be helpful for those who are thinking about renting from now on.

I do so because 1 star is the worst, but my feelings are 0 stars. I made a reservation in Ikebukuro, but when I went to the designated parking lot, I was told that there was no target car. I got in touch with the manager and decided to rent another car 30 minutes later, but this time the car is not unlocked. More than 30 minutes while waiting for a call back. After all, he said that he couldn't rent a car unless he went to Shinagawa. After waiting for more than an hour in the heat of the heat, there is no car. I contacted him several times because of the slow response, but all of them were cut off. There is only distrust in the response and the slow response. After all, I rented it at a nearby Toyota Rent-A-Car, but they were very polite and quick to respond.

The terms and conditions were too overwhelming and rude and confusing. Business owners are encouraged to learn the service industry from scratch.

Never use it again. It smells like the car is too old and the perfume has wiped it out. The shutter will close after making a reservation, so please return it at least 15 minutes before the time. You should never use it

This rental car is dangerous. I want to make the stars zero. (Since I have used various car rental companies such as Orix Rent-A-Car, Nico Nico Rent-A-Car, Nippon Rent-A-Car, Nissan Rent-A-Car, Toyota Rent-A-Car, Budget Rent-A-Car, Hertz Rent-A-Car, Times Rent-A-Car, etc., I will describe it from the viewpoint of comparison.) Reason: 1. I rent a used car that is out of shape, but there is no description about it on the website, rental conditions, terms and conditions. The price is equal to or higher than that of a general rental car. → When I contacted the person in charge, the answer was reopened, saying, "It was the customer who rented the car because he thought it was a new model." 2. The car is full of scratches, but it is set to have no scratches. → When I contacted the person in charge, he answered, "If you think the customer is hurt, please take all the pictures yourself before departure." If you do not check it properly at the time of departure, you may be held responsible. Fuel economy is very poor for the reason 3.1 (feeling different from the new model by a few km / L) For the reason of 4.1, the car navigation system is insanely old (the image is Game Boy Color. It will be a relic of any era ...) → On the car navigation system, cars often run on roads without roads. Far from being unusable at all, it is dangerous because it is confusing. 5. The usage procedure until departure is very complicated, and it is fatal if you forget your smartphone. 6. It seems that the following will be collected as a violation (see HP's pricing page). ・ Unauthorized extension: 30,000 yen + Unauthorized extension fee (3 times the normal extension fee / hourly) + Leave compensation (when it occurs) → For other companies, the market price is an extension fee of 1000 yen / hr. ・ Garbage left behind: 10,000 yen → Other companies will clean up dust and dirt that is within the bounds of common sense, such as cans, one or two PET bottles, and paper scraps. Of course it's free. ・ When the fuel is not full: 10,000 yen + actual fuel cost → Other companies can refuel on behalf of the shop, and the price per liter is at most + 20% to + 30% of the market price. There are countless things like that, but this is the first rental car that requires this. .. .. Your trip is ruined. If you travel alone, you can put up with yourself at worst, but if you rent it with your lover, family, or friends, it will be unpleasant. I made a reservation via Rakuten, but I think it's quite a problem to have a contract with such a rental car. I will never borrow it again.

0 stars. Because, it is almost not established as a service. At first, I searched for rental cars listed on Rakuten Travel. It was cheap and I completed the reservation for the time being. After that, I decided that I should go to the site on the day because there was no particular contact. In my experience, it was like that with a rental car, and it was like an unmanned bicycle rental. The day before, a suspicious sms was sent. What do you mean by "registration"? Or rather, I'm writing something like a rental car, so maybe tomorrow? However, there is no official feeling. I left it for a while because I thought it was a kind of unsolicited e-mail. Just do something within 24 hours! I wrote something like this, so just in case, I searched online to check the official sms and called the place that seems to be the window. There is a young woman who is customer support, and sms seems to be real. Please register as a member via SMS in advance. ok. So what about payment? Is answered, "Naruhaya de". Is it a part-time job because it feels like a textbook? I felt that. When I asked, "I'll say Naruha, but it's already evening the day before, is it okay to do it on the day of tomorrow?" Ah, I wonder if I should pay because the timing is always good. It's late in the evening and I think I'll pay tomorrow. On the day. When I went to the place in Shinjuku a little later, the manager of the parking lot asked me, "Rent-a-car? What is your number?" number? Do not know. Sure, I registered as a member via sms yesterday, but nothing after that. When I call support again, some people are different from yesterday. I feel that the answers are stronger than yesterday. Then, "The payment was not confirmed by the rental start time, so it was canceled." What? I gave an ambiguous instruction the day before (and confirmed from here) that it would be nice if you could make a deposit at Naruhaya, and on the day of the event, "If you do not make a deposit before the start of use, we will cancel it." … Isn't this information possible? As a result, I can't help it anymore, so I'm canceling it. Naruhaya shouldn't give any guidance, etc. It was the worst car rental shop ever. This is not the case because it is unmanned, and there is no mechanism that can be operated even unattended. Or rather, if you just contact us via sms the day before and you don't get paid, you'll cancel. If you are told to pay the cancellation fee with this, it seems to be a fraudulent way of eating with the cancellation fee. I came here in the morning to pay and use it, but it doesn't seem to accept it. Even if I told him to adjust the reservation because I would pay the money, "I can't change that this reservation has been canceled for the time being. Also, please change the reservation yourself. I can't make a reservation by this phone." I think I'm telling you. As a result, I had to rent a car again at another car rental company. Of course, the rental car shop was rented without incident, but the natural response seemed to be God's response. Those who are considering it are better not to use this service.

I used it over a year ago and was scared of the threatening conventions. The rules are detailed, and if you violate a little, you will get a lot of money immediately. I had to check the scratches and send a photo, refuel within a radius of 2km, wash the car and return it, the car itself is old, the car navigation system is too old to use, and it was very stressful.

I used it at the station Supuresu Haneda, but I couldn't understand the transfer by looking at the guidance email, so when I emailed the inquiry email [Please pick up at ◯◯], [Did you see the email? If you tell the time in advance and wait, the transfer will not come without permission] I'm sorry I can not understand I don't know, but I wonder if I was frustrated by waking up. You should also do training. I can understand how to use it and precautions because it is unmanned, but I could laugh because the way of writing was too much from the top. Please do not bother the parking staff as they are not employees of the car rental shop. What if I quit the car rental shop? When refueling and returning, please put it in at a gas station within 2 km. Two gas stations within 2 km? It's about a holiday I don't use it anymore, but thank you.