クイックガレージららぽーと横浜 - Yokohama
3.2/5
★
に基づく 8 レビュー
Contact クイックガレージららぽーと横浜
| 住所 ： | Ikonobecho, Tsuzuki Ward, Yokohama, 〒224-0053 Kanagawa,Japan |
| 電話 ： | 📞 +89999 |
| Postal code : | 224-0053 |
| Webサイト ： | https://www.quickgarage.jp/shop/qg_yokohama |
| カテゴリ： | |
| 街 ： | Kanagawa |
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川
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川上知華 on Google
★ ★ ★ ★ ★ 予約して行った方がいいですアプリから出来ますから
アップルケアで無料でバッテリー交換出来ました
 It's better to make a reservation because you can do it from the app
I was able to replace the battery for free with Apple Care
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_いくらちゃん on Google
★ ★ ★ ★ ★ Appleのサポートセンターからの予約で行きました。最初の対応はとても親切にして頂きましたが、最後のお返しが最悪。ケースもiPhone本体も検証の結果正常だったと伝えられ店舗ではきちんと充電されてたのですが、自宅で行った時純正バッテリー付きケースが本体と同時に充電できず、コードとアダプタを2〜3個ずつ変えたり再起動しても治らなかったと伝えて他に可能性はないのか聞いても
こちらの不具合の一点張り。他のスタッフやAppleの方に確認するなり、ありますよね？
帰る時ありがとうございましたや、また何かございましたらお問い合わせくださいなどの声掛けも一切なくスルー。バイトの高校生とかならまだわからなくないけども、
いい歳いった大人の対応とは思えません。こちやが若いから舐めてるのかとしか思えない対応だった。
I made a reservation from Apple's support center. The first response was very kind, but the last return was the worst. It was reported that both the case and the iPhone body were normal as a result of verification, and it was charged properly at the store, but when I went at home, the case with a genuine battery could not be charged at the same time as the body, so I charged 2 to 3 cords and 3 adapters each. Even if I told him that it didn't heal even if I changed it or restarted it, I asked if there was any other possibility.
One point of this defect. You have to check with other staff and Apple, right?
Thank you for coming home, and if you have any questions, please contact us. I don't know if you're a high school student working part-time, but
I don't think it's a good old adult's response. It was a response that I could only think that I was licking because I was young.
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ゆ
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ゆう on Google
★ ★ ★ ★ ★ 星はゼロに近い、受付のおばさんが対応しましたが混んでるのは承知で伺いました。
受付の人は横柄な態度でイライラさせてしまう残念なコミュニケーション能力しか持ってないおばさんでした。
次の人も待ってるからと言ってましたが見れば分かります。
程んどの方が予約で来店してるのにどのくらい待てば良いのか経験で分かると思いますが、時間のことも結構待ちますとかなり曖昧。
発言が上からで非常にイライラしましたが、一生行くことはないですね。
Apple Storeに行くことにします。
The stars are close to zero, and the aunt at the reception responded, but I knew that it was crowded.
The receptionist was an aunt who had only unfortunate communication skills that made her arrogant and frustrating.
I said that the next person is also waiting, but you can see it by looking at it.
I think that you can tell from experience how long you should wait for most people to come to the store by reservation, but it is quite ambiguous if you wait a long time.
It was very frustrating to say from the top, but I will never go.
I will go to the Apple Store.
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む
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むーくんまあちゃん on Google
★ ★ ★ ★ ★ iPhone二台分のバッテリー交換で初来店。評判に聞いていましたが、スタッフさんの対応がとっても親切で分かりやすい対応。担当は女性のスタッフさんでしたが、1台のスマホがまだバッテリーの残量が残っているので取り替える必要もないことも事前に説明して頂いたり、良心的なんだな～と好感が持てました。スマホのガラスの保護フィルムは店長さん自ら綺麗に貼って頂けて、大満足でした。
いいお店に出会えてホント良かったです。
First visit to the store by replacing the batteries for two iPhones. I heard about the reputation, but the staff are very kind and easy to understand. The person in charge was a female staff member, but I was impressed by the fact that one smartphone still has a battery remaining, so I explained in advance that it was not necessary to replace it, and I was conscientious. It was. I was very happy that the manager himself put the protective film on the glass of the smartphone neatly.
It was really nice to meet a good shop.
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a
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asimo pochom on Google
★ ★ ★ ★ ★ 待ち人数の割にはカウンターに人はおらず。何人か溜まったら奥から出てくる。
どう考えても端末の不具合だろうに、「わかりました」と言って的外れな事を言い、挙句の果てにはアプリがおかしいと言われ、何もせずに返された。圏外でモバイル通信もLINEも使えない、誰とも連絡とれない、音信不通だと言ってるのに、さも私が悪いかのような態度で自業自得だと言うのか。腹立たしくて、他にお店があるなら二度と行かない。
There are no people at the counter for the number of people waiting. When some people gather, it will come out from the back.
I thought it was a malfunction of the terminal, but I said "OK" and said something wrong, and at the end of the story, the app was said to be strange, and it was returned without doing anything. You say that you can't use mobile communication or LINE outside the service area, you can't contact anyone, and you can't communicate, but you say that you're self-employed with an attitude that makes me feel bad. I'm annoyed and I'll never go again if there are other shops.
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み
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み（あ） on Google
★ ★ ★ ★ ★ 対応最悪でした。
不具合があってわざわざ行ったのに検証出来ないから認められないの一点張り。しかも高圧的な態度での接客。いい大人がこの接客はあり得ないと感じました。
こちらは不具合があって行っているのになにも対応してくれない、それどころかまるでこちらが悪いかのような言いぶり。今後行くことは絶対ないです。非常に不快。お店の前を通るのすら嫌です。
It was the corresponding worst.
My persistence of not observed can not be verified to went all the way if there is a problem. Moreover, customer service in a high-handed attitude. Good adults felt that this customer is not there.
This is nothing me to correspond to have gone there is a problem, on the contrary the first time as if to say, as if here is bad. It is absolutely not to go in the future. Very uncomfortable. Even you do not want to pass in front of the shop.
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C
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Curtis Beaverford on Google
★ ★ ★ ★ ★ Super helpful staff. There was no service in English but the person helping me was amazing and ended up saving me some money by doing some extra troubleshooting. A bit tricky to find - it is behind a retail computer shop on the ground floor. You can make appoints through the Apple Support App.
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J
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Jacqui Nokes on Google
★ ★ ★ ★ ★ I made an appointment here after receiving a list of suggested providers from the Apple support website. The staff were very helpful and we managed to understand each other without too much trouble. My Japanese is very poor; the consultant's English was better! My MacBook battery repair was completed several days earlier than first estimated. I was very happy to get my laptop back quickly as I needed it for work. Thank you for the great service!
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