Hinanoyado Chitose - Tokamachi

泉質・食事・設え・もてなしに 非の打ち所がないお宿でした(^-^) 温泉は好きで色々なところを訪ねましたが 「疲れが取れちゃうよねぇ⁉️」と 思わせてくれるこの独特な香りと ピリッとした熱さに満足します！ 食事も隅から隅までおいしかった♪ 何がおいしかったかと夫婦で話しても 「ぜんぶおいしかった‼️」と 小学生のような感想しか出て来ません でした(//∇//) スタッフの方々のサービスも控えめで ゆっくりすることができました‼️ また訪ねたいお宿です(^^)

Fabulous experience, amazing food, excellent onsen and lovely hosts. Highly recommend

Great experience! Private onsen was excellent and that’s why it was one of the top three onsen in Japan. Meals and service was thoughtful and nicely served

Excellent place to enjoy Tokamachi special cuisine. The Ryokan provides excellent service to their customer. There is onsen in the ryokan. The food is also delicious.

Wonderful place. Here you can feel the emotion of having a bath in a typical Japanese Onsen. The mountains and the nature of Matsunoyama will surprise you! The sky by night is wonderful. The personal is very kind. The rooms with the tatami are fantastic! If you want to taste a bite of typical Japanese culture you have to visit Tokamachi and Hinanoyado Chitose.

This place is so wonderful it should be 5 star all the way. The owner is a wonderful man and so enthusiastic to explain his cuisine. The accommodation is beautiful and very traditional. Well worth a visit.

It is difficult to capture in words how fantastic our experience staying at Hinanayodo Chitose was. The village where it's located is a single street that winds up through the foothills and is surrounded by natural beauty. Not much going on but a couple of little restaurants, houses and a couple of mixed business/tourist supply shops. A delight to just stroll through the village up the hill where a little waterfall flows down to a steaming outflow of onsen water creating a cloud of steam that floats around the hillside. The ryokan itself is beautiful. A mixture of traditional design and modern conveniences. From the moment we booked, communication was polite and efficient. We were picked up from Matsudai station by one of the staff and taken to the ryokan. We checked in and were taken for a quick tour of the premises and then to our room. The room was immaculately clean, beautifully appointed with tatami floors, comfortable beds, a couple of extra futons and as we had treated ourselves, our own private onsen bath. Sitting in the steaming hot onsen bath with the snow starting outside was a memory that my whole family will cherish. In fact we spent quite some time each day doing nothing beyond sitting in the bath staring at the view and having the most relaxing family down time that I can remember. We opted for the Kaiseki dinner and were absolutely blown away by the quality and variety of dishes. The degustation menu was only in Japanese so we had no idea of half the items we ate, but just about every bite was amazing. Although they are reasonably adventurous eaters, not every dish was entirely to our children's taste, many were, but the staff provided less exotic additional items to help out. A sample selection of four local Sake is an option that I recommend. Although the dishes are small, we were absolutely full by the end of the meal each night. I recommend that if you do have lunch at one of the local restaurants down the village, which is an excellent option (see my other review), eat small dishes only so you can maximise the enjoyment of dinner. We struggled on the 2nd night as we had already had an fantastic lunch. Little touches like the personalised dinner menu with our name on it, freshly brewed Matcha and red bean mochi treat wrapped in bamboo leaves in our room at arrival made us feel like royalty. The owner of the ryokan although I am sure a busy lady took the time to sit down in the foyer whilst we had a coffee and taught my girls how to make a number of origami cranes, frogs, etc. She was incredibly friendly and kind as were all the staff we encountered. An absolute highlight of our Japan vacation topped off by the fact that it started snowing on our last night to provide the girls with their first taste of snow.

Beautiful and new. The onsen, both indoor and outdoors were spectacular. Very hot and healing water -- the water is almost salty. Anyways, the futon, however, is quite hard. I had to go into the closet grab extra padding. I think that most westerners would find the futon too hard. I have stayed at many ryokan and I get that that is tradition, but I have stayed at other places with more accommodating futons. The room itself was very spacious and comes with a built in table and kotatsu warmer. Very good! Great service, as well. The hotel has English support and also has private baths to rent.