docomo shop - Fuchu

Name: docomo shop - Fuchu
Address: Ｂビル 1階 1 Chome-3-3 Miyanishicho, Fuchu, Tokyo 183-0022, Japan, 183-0022, Japan

3.3/5 ★ に基づく 8 レビュー

Contact docomo shop

住所：	Ｂビル 1階 1 Chome-3-3 Miyanishicho, Fuchu, Tokyo 183-0022, Japan
電話：	📞 +88
Postal code :	183-0022
Webサイト：	https://shop.smt.docomo.ne.jp/shop_detail/0300306867900/index.html
カテゴリ：	携帯電話店 ,

Ｂビル 1階 1 Chome-3-3 Miyanishicho, Fuchu, Tokyo 183-0022, Japan

Best Cell phone store in japan

ま	まう on Google ★ ★ ★ ★ ★ スマホの利用料金を支払うために予約無しで訪問。お店は広め。窓口が混んでいた(本来は予約制)ため、順番がまわってくるのに時間がかかった。 Visit without reservation to pay for smartphone usage. The shop is wide. Since the window was crowded (it was originally a reservation system), it took time for the turn to come around.
モ	モブ田モブ子 on Google ★ ★ ★ ★ ★ 店内は広く、換気もされている。予約なしでの対応も空いていれば可能。逆に予約した場合30分近く待つことになり「予約した意味とは？」と思いました。店員の接客は特定の女性スタッフの接客態度・案内不足で金銭的・時間的不利益を被り大変不愉快でした。事によりますが、不利益を被った場合でも自己責任です。特別対応して下さる事は店舗/docomo共に無いので今時オンラインで処理した方が正確な案内も出来ない・誠実さもない・臨機応変さもないカカシ同然の店員の顔を見る事も無いので幾分かマシです。以上の点より困った際はこちらの店舗を利用するよりもコールセンターで対応して頂いた方が幾分か良い対応を受けられる可能性があります。こちらの店舗は二度と利用しません。呼び込みもどうせ正確な案内も出来ないのによくしますね。耳障りなので辞めて欲しいです。 The store is large and well ventilated. It is possible to respond without reservation if it is available. On the contrary, if I made a reservation, I would have to wait for nearly 30 minutes, and I thought, "What does the reservation mean?" The customer service of the clerk was very unpleasant due to financial and time disadvantages due to the customer service attitude and lack of guidance of a specific female staff member. Depending on the situation, you are at your own risk even if you suffer a disadvantage. Since there is no special support for both the store / docomo, it is not possible to provide accurate guidance if it is processed online at this time. It's better. If you have any problems from the above points, it may be possible to receive a somewhat better response if you respond at the call center rather than using this store. I will never use this store again. I often do it even though I can't call in or give accurate guidance. I want you to quit because it is jarring.
内	内田信久 on Google ★ ★ ★ ★ ★ 予約なしで契約変更について相談したくて訪問。夕方で来店者も少なく長く待つことなく対応してもらいました。あまり儲けにならないような契約変更の相談でしたが、手際よく対応してもらいこちらが知っていないお得な情報も教えてくれて、手続きもすんなり進めることできました。 Visited to discuss contract changes without reservation. In the evening, there were few visitors and we had them respond without waiting for a long time. It was a consultation about contract changes that wouldn't make a lot of money, but I was able to proceed smoothly with the prompt response and the valuable information I didn't know about.
y	yuu52 on Google ★ ★ ★ ★ ★ 開店前から並んでいたのですが、お店の前に客引きのためのテーブルや景品を並べてた店員さんがすぐ声掛けてくれて、開店時間にはすぐ受け付けて貰えた。表から見るとお店が凄く小さそうなんだけど、中は壁とか部屋がなくて広いフロアになっていた。開放感あります。お年寄りのスマホ教室なんかもやっていた。対応してくれた女性店員さんが丁寧に対応してくれて、お客より高い位置にならないように、常に中腰で下から見上げてくれて物腰柔らかで気分が良かったです。スマホショップはどこもそうですが、スタッフの対応が敏速で丁寧でまた行こうと思えるところがありますね。 I had been lining up before the store opened, but the clerk who lined up the tables and giveaways for bargaining in front of the store immediately called out to me, and they accepted me immediately during the opening hours. From the table, the shop seems to be very small, but there were no walls or rooms inside, and it was a large floor. There is a feeling of openness. I was also doing a smartphone class for the elderly. The female clerk who responded politely responded and always looked up from below with a middle waist so that I would not be higher than the customer, and I felt soft and comfortable. As with all smartphone shops, there are places where the staff are quick and polite and I think I'll go again.
家	家の連絡 on Google ★ ★ ★ ★ ★ DOCOMO
A	Ahmad Faisal Amiry on Google ★ ★ ★ ★ ★ You can get information and also make deals here.
Z	Zainuri Hanif on Google ★ ★ ★ ★ ★ If you international student, please go with your japanese friend. They can give you translater by phone but sometime we still get missunderstanding.
S	Shotaro Mizuno on Google ★ ★ ★ ★ ★ Terrible docomo shop. Lines are ridiculously long no matter the day, especially long on weekends. Tons of old people not knowing what to do clogging up the store. Not enough staff to help sort out the number of customers they average. No English speakers as well.