auショップ水沢 [ UQ モバイル取扱店]

Name: auショップ 水沢 [ UQ モバイル取扱店]
Address: Oshu, 〒023-0827 Iwate,Japan, Iwate, Japan

3.3/5 ★ に基づく 8 レビュー

Contact auショップ水沢 [ UQ モバイル取扱店]

住所：

Oshu, 〒023-0827 Iwate,Japan

電話：

📞 +887

Webサイト：

https://www.au.com/aushop/shop.T-00092/

Opening hours :

Saturday	10AM–7PM
Sunday	10AM–7PM
Monday	10AM–7PM
Tuesday	10AM–7PM
Wednesday	10AM–7PM
Thursday	10AM–7PM
Friday	10AM–7PM

カテゴリ：

携帯電話店 ,

街：

Iwate

Best Cell phone store in japan

s	shiro kuro (しろ) on Google ★ ★ ★ ★ ★ ここの店舗はゴミでした電話壊れてんのにサポートセンターに電話しろって紙よこされて対応終わり。壊れてんのにどーやって電話しろっつーのよ。店員バカすぎるでしょ佐倉河店行ったらちゃんと対応して電話調べてくれて完全復帰できました。店舗によってこんなに違うもんなんですね。 The store here was trash. Even though the phone was broken, I called the support center and sent me a piece of paper. It's broken, but I'm gonna call you. The clerk is too stupid When I went to the Sakuragawa store, he responded properly and checked the phone, and I was able to return completely. It's so different depending on the store.
y	yoshi kou on Google ★ ★ ★ ★ ★ まず機種予約で到着連絡なく、「本日中に連絡なければキャンセルさせていただきます。」とメールが来て訳がわからなかった。 iPhoneの機種変更で訪れたが、機種、時間ともに予約したのにも関わらず把握されておらず時間がかかりました。ノートンについて詳しく説明せず購入させるため、必要かどうかちゃんと検討しないといつのまにか15000円ほど取られる可能性あり。店員の連携も取れてるのかわからない。初期設定のためなんでしょうがアップルIDやパスワードを紙に書かせられましたが、その紙の取り扱いがどうなっているのかもわからず不安。機種変更で席にすら通されなかった。クイックスタートの説明等も一切なし。知ってたからよかったものの。この店はもちろん、auすらもう使いたくないという印象を受けました。 First of all, I did not understand the reason when I received an email saying "If you do not contact me today, I will cancel it." I visited for changing the model of the iPhone, but it took time because I did not understand it despite making a reservation for both the model and the time. In order to purchase Norton without explaining it in detail, it is possible that it will be about 15,000 yen without knowing whether it is necessary or not. I don't know if the clerk is working together. I was asked to write my Apple ID and password on a piece of paper, probably because of the initial settings, but I'm worried because I don't know how the paper is handled. I couldn't even get to my seat because of the model change. There is no explanation of quick start. I'm glad I knew it. I got the impression that I don't want to use this store, or even au anymore.
ヘ	ヘタヨコIN岩手 on Google ★ ★ ★ ★ ★ キャリアショップは予約しないと基本的に駄目なのを知らず、飛び込みで来たにも関わらず親切丁寧に対応して貰い非常にありがたかったし、予約制ってのもあって店内は混雑もせずゆったりできた点も良かった。色々（携帯のルールなどコロコロ変わりそれを理解しお客様に分かりやすく説明するなど）大変だと思いますがこれからも頑張って下さい!次も利用させて頂きます。 I didn't know that the carrier shop was basically useless unless I made a reservation, and I was very grateful for the kind and polite response even though I came by diving, and because of the reservation system, the inside of the store can be relaxed without congestion. The point was also good. I think it will be difficult in various ways (such as changing the rules of mobile phones and explaining them to customers in an easy-to-understand manner), but please continue to do your best! I will continue to use it next time.
バ	バスケ大好き on Google ★ ★ ★ ★ ★ 閉店1時間前に行って機種変更を、お願いしたところ手続きが閉店前に終わらないと判断されたのか、時計を見ながら断られました。残業をしない事は悪い事では無いと思いますが、お客さんが1人もいない上に閉店の1時間前に入店しているのに酷いお店だなと思ったので2度と利用したくありません。接客の質も最低でした。 I went one hour before the store closed and asked to change the model, but I was refused while looking at the clock, probably because it was judged that the procedure would not be completed before the store closed. I don't think it's a bad thing not to work overtime, but I thought it was a terrible shop even though there were no customers and I entered the shop one hour before closing, so I used it again. I don't want to. The quality of customer service was also the worst.
N	NEXT K on Google ★ ★ ★ ★ ★ スマホの買い替えで購入したんですが、以前のスマホと機能は変わらないと言われ新しいスマホを購入したら、以前に使えてた機能が使えない場合があることをネット検索で判明しました。ただ、購入してからでは機種も変えられないのでなくなく使うことに。緊急の買い替えだったこともあって、詳しく確認しなかった自分も良くなかったですが、もう少しお客さんにもわかるように、前回使えてた機能は新しいスマホでは使えなくなりますがよろしかったでしょうかと再度、確認をする接客はすべきかと思います。この人はこの機能は使ってないから説明はしなくてもいいんだと言う思い込みで接客はしないで欲しかったです。接客が良かっただけに、説明不足が残念でならないです。 I bought it by replacing my smartphone, but it was said that the functions were the same as the previous smartphone, and when I bought a new smartphone, I found from an online search that the functions that were previously available may not be available. However, I decided to use it instead of changing the model after purchasing it. It wasn't good for me because it was an urgent replacement, so I didn't check it in detail, but as customers can understand, the functions I used last time can no longer be used on new smartphones, but I wondered if it was okay. , I think that customer service to confirm should be done. I wanted this person not to serve customers with the belief that he didn't have to explain because he didn't use this function. I am sorry for the lack of explanation because the customer service was good.
ぱ	ぱんにゃ on Google ★ ★ ★ ★ ★ 客をなめてる感じの接客であまり詳しくない客に「そんな事も知らないんですか？」って態度と言動がありました。たしかに、詳しく聞かなかったコッチも悪いんですが?電話で対応の時にしっかり教えてくれるとか、必ず持って来て欲しいのは教えて欲しかった。 With a customer service that feels like licking a customer There was an attitude and behavior to a customer who was not very familiar with it, saying, "Don't you know that?" It's true that Kochi, who didn't ask in detail, is also bad, but I wanted him to tell me that he would tell me when he was on the phone, and that he would definitely bring it with me.
浅	浅倉理香 on Google ★ ★ ★ ★ ★ いつも利用させて頂いていますが説明などに問題はないけれど時々言葉遣いが気になりました。丁寧な言葉遣いのほうがよいかと思いました。 I always use it There is no problem with the explanation etc. Sometimes I was worried about the wording. I thought it would be better to use polite language.
ね	ねこあか on Google ★ ★ ★ ★ ★ 店員やる気無しで勝手に見てってくれやって態度マジでありえないのが客の住所氏名電話番号の書かれた紙を普通に展示機の所に置いてあった自分が訪問した時には誰もいなかったので店員が片付け忘れていたんでしょう一応注意して片付けさせましたが自分がこの店を訪れる事は今後ないでしょう水沢なら他にもauありますしケーズデンキ等の家電量販店の方がよっぽどいい対応してくれます昔から評判悪いしよく営業してられるなぁと The clerk does not have the motivation to look at me without permission What couldn't be serious was that a piece of paper with the customer's address, name, and phone number was normally placed at the exhibition machine. The clerk would have forgotten to clean up because there was no one when I visited I tried to clean it up, but I will never visit this store in the future. If it is Mizusawa, there are other au, and K's Denki and other home electronics mass retailers will respond much better. It has a bad reputation for a long time and it is open well.