au shop Kokubunji - Kokubunji
2.8/5
★
に基づく 8 レビュー
Contact au shop Kokubunji
住所 : | 千代鶴ビル 1F 3 Chome-11-1 第8 Honcho, Kokubunji, Tokyo 185-0012, Japan |
電話 : | 📞 +8877 |
Postal code : | 185-0012 |
Webサイト : | https://www.au.com/aushop/shop.E-01052/ |
カテゴリ: |
携帯電話店
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kosuke m on Google
★ ★ ★ ★ ★ 店員の態度が最悪でした。店内は店員同士で談笑しているのに、発券機近くにいたスタッフに、1時間以上は待たせるし、今日は案内できないかもしれないと言われた。明らかに客を見て受付したくない内容であれば追い出そうとする考えが見え見えでした。ちなみに今回寄った用件は携帯故障についてでふ。この店には2度と行きません。
The attitude of the clerk was the worst. I was told that the staff in the store were chatting with each other, but the staff near the ticketing machine had to wait for more than an hour, and I might not be able to guide you today. Clearly, I could see the idea of expelling the customer if it was a content I didn't want to accept. By the way, the request I visited this time was about cell phone failure. I will never go to this store again.
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Eiichi Ebihara on Google
★ ★ ★ ★ ★ 親身になってこちらの希望に対応してくれました。auショップ8店舗・UQスポット1店舗を展開する(株)平沢商会のauショップです。
He was kind enough to respond to this request. It is an au shop of Hirasawa Shokai Co., Ltd., which has 8 au shops and 1 UQ spot.
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Tomiko S on Google
★ ★ ★ ★ ★ 機種変更と変更後の旧機種返却で行きました。どちらも同じ新人の研修中バッジの女性が対応してくれたのですが 丁寧で明るく しっかりした対応でした。研修中は付けなくても良いのでは?と感じました。
何かあればまたお願いしたいなと思いました。
I went to change the model and return the old model after the change. In both cases, the women with the same newcomer badge responded, but they were polite, bright, and firm. Maybe you don't have to wear it during the training? I felt that.
If there is something, I would like to request it again.
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ワタナベD on Google
★ ★ ★ ★ ★ 何度か利用させていただいていますが、店員さんの接客は当たり外れがあります。従業員の育成どうこうというより人柄次第、アルバイトのコンビニ店員さんと同じですね。
大手家電量販店に行った方が確実に丁寧な接客を受けられます、契約内容等も家電量販店で対応してもらえるので電車で数駅移動になりますが結果的に時短になり納得のいくサービスが受けられるかと思います。
I have been using it several times, but the customer service of the clerk is a hit. It is the same as a convenience store clerk who works part-time, depending on the character rather than how to train employees.
If you go to a major electronics retail store, you can be sure that you will receive polite customer service.The contract details will also be handled by the electronics retail store, so you will have to travel by train to several stations, but as a result it will be time consuming and convincing. I think you can receive the service.
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TKU 19L1086 on Google
★ ★ ★ ★ ★ 文さんという方が担当してくださいました。
とても丁寧で、最善の提案をしてくださいました。
そして分かりやすい説明と質問した際に快く回答してくださいました。
この度はありがとうございました。
A person named Bun was in charge.
He was very polite and made the best suggestions.
And when I asked an easy-to-understand explanation and asked a question, he was willing to answer.
Thank you for this time.
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佐々木憲一 on Google
★ ★ ★ ★ ★ 若い女性の店員がリーダーシップもあり、テキパキと仕事をこなしていてとても好感が持てました。
こちらの要望の核心をすぐに見つけて時間を割いてくれて、頭の良い人だなと感心しました。
予約していたため待ち時間もなく、入店するとすぐに声をかけていただき、気持ちよく買い物ができました。
The young female clerk also had leadership, and I was very impressed with the work she did.
I was impressed that he was a smart person who quickly found the core of this request and took the time to do so.
Since I had made a reservation, there was no waiting time, and as soon as I entered the store, I was asked to speak to me and I was able to shop comfortably.
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どてちん on Google
★ ★ ★ ★ ★ 何回か行ったがいつも店員の接客が感じ悪い。
今日もスマホアクセサリーを捜しに店入ると「いらっしゃいませ」とは言うが、
店中央にいた男性スタッフ、スーツと図体の大きさだけは立派だったが無表情でただ突っ立っているだけ。
女性スタッフもいたがやはり店内ブラブラしてるだけ。こちらがスマホアクセサリーを捜していると1人近づいて来たが、何も言わず奥へそそくさと戻って行ってそれきり。
店内は明るいのに店員が陰気な感じでした。
他の店舗だと入店するとすぐスタッフが笑顔で
「いらっしゃいませ、今日はどうされました?」
等と水を向けてくれ、気持ちよく相談出来たのに。
見習って貰いたい。
I went there several times, but the clerk's customer service was always unpleasant.
Even today, when I enter the store looking for smartphone accessories, I say "Welcome", but
The male staff in the center of the store, the suit and the size of the figure were fine, but they were expressionless and just stood out.
There was a female staff member, but I was just wandering around the store. When I was looking for a smartphone accessory, one person approached me, but I didn't say anything and went back to the back and it was all.
The inside of the store was bright, but the clerk was gloomy.
At other stores, the staff smiles as soon as you enter the store
"Welcome, what happened today?"
I was able to talk comfortably with the water.
I want you to follow me.
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くりよし on Google
★ ★ ★ ★ ★ ここは悪質な詐欺店舗だから行かない方がいい。
本来なら不要なオプションを「この契約の割引適用には必須」と騙し討ちをして契約を迫ってくるし、黙ってベタ付けして話を進める。
不審に思い後日157に相談したところ、契約時に付けたオプション全てが割引には不要だったし必須なものでもなかった。
事情を話して全て契約解除と割引相殺で話をつけたが悪質にも程がある。
ここの店舗は利用したらとことん食い潰しにくるから使わない方がいい。
This is a malicious fraudulent store so you shouldn't go there.
He deceives an option that is not normally needed as "essential for applying a discount on this contract" and presses for a contract, and silently sticks to the story.
When I consulted with 157 at a later date, I was suspicious and found that all the options I had at the time of the contract were not necessary or essential for the discount.
I talked about the circumstances and talked about canceling the contract and offsetting the discount, but there is also a degree of maliciousness.
If you use this store, you shouldn't use it because it will eat up.
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