VINOTECA

I visited you the other day. First of all, because there are few types of wine I was told that it was okay to take out, so I finished the order and my husband left the store once to buy champagne and wine. The beer I ordered came right after my husband came out. Thanks to that, by the time my husband came back, there were no bubbles For lukewarm beer. Why don't you serve it after you have it? I like alcohol, so I ordered some appetizers. First of all, I was surprised that Bagna Cauda was cold. This is the first time that Bagna Cauda is cold in Kinkin. The pasta came immediately while I was still eating the appetizer. Since I'm eating an appetizer, the pasta grew when I came right away, and it was the worst feeling that I was chilled and rushed. After all, I couldn't drink wine slowly I hurriedly drank only champagne and left the store. The hall staff was polite, but on the way back, I told the chef, "It was a treat," but I didn't make eye contact and was silent! It was a disappointing meal because it was a restaurant I was looking forward to.

One star with expectations for the future Five family members, including preschoolers, came to the store for dinner on weekdays. From the conclusion, I don't want to be treated. The reason is as follows. Due to the shortage of staff, we have to wait 30 minutes without explanation until the food is served. When asked when it can be served, it says "15 minutes." However, even during this time, even though there were several take-out orders, they also answered, "It's 15 minutes." It seems that he is not good at calculation. It seems that the normalization is that there is no apology at the time of accounting, as well as having to wait a long time. These also contribute to further depressing the reputation of this store. But from a different perspective, the experience here has the effect of making all the shops during your stay look better. Please come visit me to see my comments. There is something strange about the essential dishes. First, the appetizer is slower than the main course. It's strange. You probably don't know the role of appetizers. Secondly, the cooking utensils are IH, so the food is not warm. Due to the shortage of personnel mentioned above, the people who cook and eat will cool down at the same pace. The Margherita-like pizza in the photo has chopped basil on it, and I went to Italy several times, but I saw it for the first time. You probably don't know the role of basil. The pasta is slowly boiled in IH, and the thick noodles are used, so it feels chewy. I think the source is the best point. There is a seasonal vegetable grill, but since it contains non-seasonal vegetables, I think it is a seasonal vegetable grill. Even children can enjoy the seasoning. There is a menu that is easy for children to eat on some introduction page. It is written, but there is no. There is no kids menu.

The grilled Parma pork on the signboard menu had a good taste of fat and was delicious. The clerk's affection was also good. I guess the store was vacant, but I didn't feel it was serving too late.

It's not as bad as you're writing it, and the food is very tasty and sticks to the ingredients. Despite the vacant weekdays, The traffic was intense, including local customers. It's a shop you'll want to cheer for when you're working hard with one chef and one hall. I think they use good ingredients for families with small children. It's not as bad as you're writing it, and the food is very tasty and sticks to the ingredients.Despite the vacant weekdays, The traffic was intense including local customers.It's a shop you'll want to cheer for when you're working hard with one chef and one hall.I think they use good ingredients for families with small children.

There were many positive reviews on blogs, etc., and I expected to come to the store because it is on the RISONARE Peman Street, but I was disappointed with the customer service and taste, so I never thought of visiting the store again. First of all, when I entered the store with my family for a take-out order, the clerk said, "To prevent corona infection, only one representative is prohibited from entering the store, so please go outside!" Suddenly, I was yelled at. There is no word to welcome you. As a matter of course, the rules for prohibiting entry to the store other than one representative are not set for the entire RISONARE Yatsugatake, and since it is the store's own rules, there is no way for customers to know in advance. After that, after selecting some take-out items and telling them, I asked, "I have a family of 2 adults and 2 children. Is the amount just right?" I was just there, but the clerk said, "I can't answer because I don't know your composition!" I thought that I couldn't reply if I didn't know the specific family structure, and when I said, "There are 2 adults and 4 children, 1st grade and kindergarten students." Huh ... (sighs), so I can't answer because I don't know how much I'll eat! " Of course, we didn't make a complaint, and we didn't make the question aggressive and time-consuming, we just asked a few questions as above. I completely lost the waiting time until the take-out pick-up and the feeling of fun, and when I came to the store at the pick-up time, a person other than the terrible customer service staff mentioned above responded. As expected, I didn't exchange words just by receiving the ordered items, and I wasn't disappointed, but none of the hall staff and kitchen staff in the store said "Thank you". was. Those who cook in the kitchen are busy, so I'm guessing the situation, but the other hall staff did not take orders for seated customers, just standing next to the cash register. I was doing it like that. Still, there was no word of "Thank you" and I was just looking at this silently. We apologize for leaving the store awkwardly, so after receiving the order, we said "Thank you, thank you" and left the store. On the other hand, the store just returned silence. Like a ramen shop with a stubborn owner, I expected the taste to be top notch, even if it was unfriendly, but in reality the taste and quantity were not good enough to be praised. The dishes I ordered were the classic penne bolognese, Margherita pizza, grilled beef fillet, and salad. Below, I will itemize the impressions of the food. Penne Bolognese: I felt it was very small compared to a typical Italian restaurant. The pasta dough has a moderate chewy texture and is not unpleasant, but if it is raw pasta, it will remain the same chewy texture no matter who cooks it. The sauce was good, but overall it was thin, with little minced meat, and it was a penne with little impact. Margherita Pizza: The diameter was too small for four people to share. I think Margherita pizza is a dish that brings out the individuality of the Italian restaurant, but the Margherita pizza at this restaurant has nothing to mention and is not unpleasant, but it tastes quite mediocre. As mentioned in the reviews of other people, I don't use basil as it is, but I just put the chopped basil on it, so it tastes like cheese and tomato sauce, but basil's There is almost no scent. Grilled beef fillet: The grilled meat was exquisite and softly cooked to the middle, and it was delicious, but considering the amount of 5,000 yen for 250g, it tasted less than expected. I felt that the food was very bad for the taste. General comment: Compared to other wonderful restaurants on the same Peman Street and the restaurant directly managed by RISONARE Yatsugatake, I felt that the taste and service were one or two ranks lower. The next time I come to RISONARE Yatsugatake, I will never come to the store again. In particular, I was very shocked by the difference between the service and the detailed and friendly response of the Hoshino Resorts staff. I think that many people come to RISONARE Yatsugatake on important vacations, so I dare not to feel unpleasant or waste money if you read this review. I have raised the review. (In addition to the store, I couldn't meet you this time because other people's reviews said that it was a pleasant customer service, but some staff members who serve customers properly at other times. You may be working as a name.) Regarding the taste, the price was several hundred yen higher than the popular Italian food for the common people in Yamanashi prefecture and the city of Tokyo, and the taste was a little inferior, so I felt that the cost performance was very bad for the taste. .. Due to the brand effect of Hoshino Resorts and the fact that it is the only Italian restaurant on Peman Street, there may be many customers at first glance, but in reality, we will eat at this restaurant until we stay at RISONARE Yatsugatake. I don't think it's necessary.

Children's plates and cups were always available, and there were also children's chairs. Serve is not late. The customer service in the hall is not bad either. During the summer vacation, there were many customers, and there were many people requesting reservations and take-outs outside the store, but I think they were able to handle it. You should make a reservation at night. Both the grilled pork and the grilled beef tenderloin were delicious. The grilled vegetables from Yatsugatake were also delicious.

The food was not delicious. The french fries were cold, oily and sticky, and it was so sticky that I thought it was really drained. Other than that, the pasta I ordered had hard noodles and almost raw vegetables, so even though I don't usually cook, the stewed vegetables and the hardness of the noodles seemed strange. Carbonara had black pepper on it, but it was too much and it wasn't delicious.