Uekusa Pediatrics - Hiratsuka

The receptionist is more solid, but sometimes I have doubts about how to respond. The waiting time for the previous consultation was a mess for my child. I thought I couldn't wait anymore, so I went home, but I was sad to say that I didn't have to say so much. I thought it was for my child, so I decided to go home.

Is there a doctor who feels so bad? I came here for the first time, but it was the worst. You shouldn't go to such a hospital. It is abnormally unpleasant because it is explained with a cold attitude to the general public who looks down from above and has no medical knowledge. He was Yuu Matsuda, isn't he amiable or emotional? When my child told me that he had a cold and had a cough and runny nose (36.6 degrees), he couldn't get the flu vaccine for a month. I was told that I couldn't do it, but I was convinced, but I was told that I couldn't make a reservation and that I could come to the general outpatient department. What? What's wrong with that? First of all, please take good care of yourself. If you calm down, you can only accept at the general outpatient department, but if you come, can you tell me that you can get vaccinated? Since I came here for the first time, when I asked if I could give medicine at that time, I couldn't give it. I was told that it was time for vaccination. I don't know, I'm starting to do it. I don't know because the pediatrics I usually say will be offered. I think it can't be helped if I couldn't do it, but I think there is a way to say it. Since I've started, I'd be happy if you could explain it more carefully and a little more gently and politely, but it's a cold and unfriendly attitude. I was uncomfortable when I was told. If you have an important child, you should definitely not go to a hospital with such a ruthless doctor. It makes me feel uncomfortable and anxious. Even though I made a reservation, I had to wait for nearly 30 minutes, and the meaning of the reservation is not worth seeing a doctor.

The staff at the counter was kind, but the teacher's response was terrible. When I tried to explain my symptoms, I was angry, "I'm asking my child. Can't I talk?" I'm sure I'm an elementary school student, but I thought I didn't have to say that.

Including teachers and nurses It's very kind. Each person will be carefully diagnosed, so It may take some time It goes relatively smoothly because it incorporates online reservations. From childhood to the present when I was a good age If you feel sick, I will take care of you. All medical records of patients who have been examined once It seems that it is left. Not only for children but also for adult patients I think it's a hospital that you can go to with confidence.

A teacher who will surely solve the problem if you tell the point in chronological order that the child feels sick. When I didn't make a reservation online, it was natural to wait for 2 hours at the earliest, but I was relieved to see him. It's my parents' job to cure, so I chose this for my eldest son as a result of prioritizing finding a hospital that suits my child. I am very grateful to Dr. Uekusa for taking care of me even during adolescence. By the way, the younger child was better suited to the otolaryngology department, so I used two places depending on my physical condition.

Both teachers are very good. Of course, I don't know what is technical, and it seems that it is crowded every day (conversely, there are many people who are seeing it, it has been done for a long time, and I have a lot of accumulated experience), but it is very good. You can rest assured. All the other women are kind and helpful.

Both the upper child and the lower child are indebted. When the older child was small, he cried when he was young, but he was able to see the doctor, but the younger one was crying, but he was a great child, but the teacher talked to me kindly. I am indebted to the younger child than the older one, but when the child cries and rampages, the voice is loud, so when telling the symptoms, ① From when ② Symptoms ③ Detailed contents for the symptom (It feels like the cough is rumbling and sputum is involved, etc.) I will tell you accurately and briefly. Some people say it's sloppy, but I get frustrated when there are many people waiting, so I try to make it as easy as possible and short. Of course, I think it goes well with the teacher. I think the children and I are good, but I think the hospital that I am satisfied with is the best.

The service level of the window is at the bottom. Isn't it better to emulate other service industries a little? (If you have no experience, you should definitely study elsewhere!) The window is one face of a company or hospital. If there is a poor response, the reputation of the hospital as a whole will decline. (On the contrary, why are you hiring a window or nurse at this level?) I went home with my child without seeing him, thinking about things from the patient's perspective and wanting them to respond.