Tony Roma's - Kobe

Great view and signature flavor. Wish the bar was open when waiting for a table.

The food is good but the service is very deficient. The staff was rude and had zero willingness to serve foreigners. This is an American restaurant, you should expect to receive foreigners and treat them with respect.

Great service, delicious food, prices are good, good location, very cozy and beautiful decoration, very friendly people who attended me.

Cob Salad was very good. Salmon was also very good. We also had calamaris and shrimp. Spareribs wasn’t that good. A little bit uncomfortable having to ask the waiter for another drink cause he seems to be not enjoying working there. It’s a very beautiful place with a very nice view to the port but the staff should treat better their customers. Next time I come to Kobe I’ll try other restaurants. I’ve been to Tony Roma’s in Makuhari Chiba. Completely different service.

The view of the place was very nice; overseeing the mountainside of Kobe. Table service was decent and the staff were friendly, but the overall decor of the place seemed a bit outdated (especially the tables). Definitely a solid 4.5 out of 5 for the view, a 3 out of 5 for the decor, and a 5 out of 5 for the service. As for the food, we tried the crispy onion burger and also the crispy chicken tenderloins with honey mustard. The chicken tenderloins were quite crunchy and crispy as expected, but were a bit dry. Although, thanks to the honey mustard dip the dryness was alleviated. The burgers on the other hand were just bad. It was a bad touch (or nice depending on how you look at it) that some of the burger ingredients like pickles, tomatoes, raw onions and lettuce were presented separately so that the customers can assemble their own burgers as they see fit, but it seemed like a drag to me. A burger should be a comfortable food and a tad bit messy so you can know the burger is juicy. If nothing is dripping from the burger, that's bad news. And if we're talking about bad news, I should say that the dryness of the burger patty was so vastly overwhelming that I had to use extra mustard, ketchup and coleslaw to make the burger a bit more juicy and edible, and I drank a gulp of my drink after each bite to wash it down. The side fries were also more like McDonald's fries which is not necessarily bad but you kind of expect extra taste, seasoning or a special dipping sauce when you spend 1590¥ for a burger. Mind you, this wasn't the price for the burger plus a drink, just the burger. We ordered Coca Cola and each glass cost 460¥ which is very expensive. So the burger alongside a drink cost 2050¥ which in my opinion, was not worth the price at all considering the extreme dryness of the burger, the mediocrity of the fries and the hefty price for a medium glass of Cola. Overall, I give this place a 3 out of 5 considering everything. I might return one day for the view, but I surely won't order the burgers.

*updated on 12/13/21 I visited this restaurant again. This time I ordered 1/3 rack (ribs). This restaurant is well known for ribs. Food was good but very slow service. ---------------- The view was nice, especially at night time. The staff were nice and thoughtful. The issue was food. We ordered their signature item, onion loaf and grilled chicken & fire roasted vegetable salad. Onion loaf was cooked outside but inside wasn't completely cooked and doughy. The chicken salad was a scam. Look at the photo on the menu and look what I got!!!!!! Seriously?????? Signature dishes were disappointing.

It was amazing. The food, the service,and the view was absolutely amazing as well. It's also very family friendly.

We visited Kobe 2 times this year, and we always wanted to grab our lunch here because our son loves the food and the ambiance as well, with an amazing view. But the problem we always have is that the staff weren’t that friendly, they’re not approachable. They don’t even bother to smile while taking our orders. It’s just so sad that we can’t enjoy the food that much because on how they’re treating the customers. We always wanted to eat here but a bit hesitant now because of the service. I’d rate the food 5 and 1 for the service!