BIC ソフマップ×コジマ神戸ハーバーランド店 | Apple正規店 iPhone修理 - Kobe

We have knowledgeable staff so you can buy with confidence. He also gave me advice when requesting repairs, so I was able to complete it in an ideal way. When I bought my macbook before, there was a product that supports memory increase etc. on the spot, but recent ones seem to take several weeks to customize. I thought I had to make a purchase plan with plenty of time. However, I think this is the place to buy a mac near Kobe.

I heard that the screen of the iPhone was damaged. Reservations are required in advance as it is a complete reservation system. Since it is a complete reservation system, there is almost no waiting time except during repairs, and the employees who guided me and the employees who repaired me were surprised at the polite and prompt response. I would love to hear from you if there is anything else. Thank you very much.

If you make a reservation on weekdays, they will respond very politely. It's crowded on Saturdays and Sundays, so it's unavoidable that the correspondence will be messy.

I went to replace the iPhone XS battery because the maximum capacity was less than 80%. The evaluation here was extremely bad, so I was quite worried before going, but there was no problem. I made a reservation around 14:00 on Saturday, but I didn't have to wait. (It was crowded by the end, so it may be better to be early) I went to the reserved time and made a reservation for the clerk at ~ hours ~ minutes. When you say that, you will be given a piece of paper, so fill it out. In addition to the name and email address, we will answer about 13 questions such as whether iCloud etc. have a backup. (By the way, there is a possibility that you may keep it in some cases, but in that case it seems that an alternative machine will be handed over) It will take a couple of minutes to finish writing, so wait until you are informed. When the number and name are called and guided, you will be asked to confirm the information entered and to check if there are water droplets inside the iPhone after the iPhone is diagnosed. (I think that the terminal will be replaced if there is) If there are no water droplets and the battery is in stock, replacement will be completed in about an hour. If you haven't done it for an hour, the bookstore is downstairs, so you can't say it in a loud voice, but if you browse it, it's quick ... The film on the screen will be removed, so if you are interested, you should bring a spare. (You can buy it locally) I don't know why the evaluation is so low because the service was satisfactory from the beginning to the end. But if you look at the low rating ・ The maximum capacity was 83% and the product was not replaced free of charge. → Apple's official website also states that it must be less than 80% to be eligible for Apple Care. ・ Reservation and inventory are not linked → It is written that if you are worried because it is not linked to the official website here, please call me the day before ・ I went to ask if it was free or paid → It will come out soon after checking that much Reviews such as malicious complaints stand out. It's strange that most people who have such reviews have only reviewed this one. (I can't say about people) The reviews of the two official agencies in Kobe are low and the repair shops in the city are expensive, so I wonder if there is something. It's been a long time, but I don't think it's as bad as it is in Google reviews, so I think it's okay to go with confidence.

Immediately after purchasing the MacBook Air, I noticed that the display was scratched, so it was very unpleasant to contact Apple Support and be informed. Even though I asked to see if it would be free or paid When I show a wound, I'm laughed at by my nose, is this lol? When. Even if you tell the communication with the support center and tell the background of your visit Please contact Apple. We only do paid repairs. One point After all, when I asked Apple to repair it, I was able to replace it because the display glass was broken due to an initial failure. Apple is a reliable response, but this store has I will never go again.

I asked you to replace the battery. First, you will be asked to fill out the consent form, confirm the contents, and submit it. After that, I found an abnormality in the iPhone inspection, so I charged the battery fee +20,000, saying that the main body repair cost was also necessary. I knew that the warranty had expired because it was an old model, but usually I will explain if it has such a mechanism in advance. Explanation after having personal information written in the consent form. Moreover, while writing, I'm just looking at the PC. Even though the problematic part of the main body is the speaker, he said, "There is a possibility that the protective film is interfering, isn't it?" And decided to remove the protective film. After all, the protective film became unusable due to cracks regardless. The problem is not solved. At the end, he said, "If you do not pay an additional 20,000, if you confirm a problem after replacing the battery, you will be forced to pay an additional 50,000. It is very likely that this will happen." Since I could only feel distrust, I canceled the battery replacement. At the very least, you should explain the monetary risk in advance. I'm not careful because it's a regular shop, but I'll never use this shop again.

The other day, I entered the model in the online reservation and went to replace the iPhone battery. First of all, half a year ago, I heard from a female clerk that if it becomes 85% or less, it can be exchanged free of charge, so when it became 83%, when I asked to exchange it, 79% said that a middle-aged tall clerk said I say awesomely. I'm in trouble, so it's okay to pay for it, so if I ask for a replacement, it will come out in the back and say that the customer's model will be ordered because the battery is not placed. It seems that they will not order in advance even though the battery replacement and model are entered at the time of reservation 3 days ago. Even though I'm on purpose. I don't apologize for the weakness of the battery, which I believe is Apple's responsibility. It was a bad attitude that seemed to be great from the top from beginning to end. I was surprised because the correspondence is completely different from Apple in Tokyo. I will never go again.