Shin'yuri ENT - Kawasaki

3.6/5 に基づく 8 レビュー

Contact Shin'yuri ENT

住所 :

シティモール 4階 1 Chome-1-2 Manpukuji, Asao Ward, Kawasaki, Kanagawa 215-0004, Japan

電話 : 📞 +89987
Postal code : 215-0004
Webサイト : http://shinyuri-jibika.com/
カテゴリ:

シティモール 4階 1 Chome-1-2 Manpukuji, Asao Ward, Kawasaki, Kanagawa 215-0004, Japan
ゆきゆき on Google

先生も看護師さんも普通に良いのですが、子供が耳の痛みが酷いので院内で待たなくて良いネット予約を利用していたのですが、30分前にお知らせメールが来たので向かおうとしていて、予約状況をネットで確認したら順番が過ぎていたので、電話でいまから行ったら過ぎるのですが大丈夫かと確認したら大丈夫ですと言っていただいたのに、院内に着いたら本日の診療は終了しましたと言われ、電話で大丈夫と言われた事を説明しても、ネットには時間内でないと診療できないと記載があるのでと言われました。
Teachers and nurses are usually good, but my child had severe ear pain, so I was using a good online reservation so I did not have to wait in the hospital, but since a notification email came 30 minutes ago, I tried to go However, when I confirmed the reservation status on the net, it was out of order, so it would be too late to go over the phone, but when I confirmed that it was okay, I was told that it was okay I was told that I was done, and even though I explained that I was okay by telephone, I was told that there was a statement on the net that I could not be treated unless it was within the time.
M
Mina on Google

受付で青のスクラブ着ている方は看護師?高齢者に対する対応、ただでかい声を出せばいい訳じゃないんですけどね。語気は強く、言葉に優しさを感じられれずトゲがあるな...。と思っていたら、お会計後のお大事にの一言もなく。ただ残念。自宅から近いから通ってるけど...考えてしまいますね。
Is the person wearing a blue scrub at the reception a nurse? It's not just a matter of making a loud voice when dealing with the elderly. The vocabulary is strong, and I can't feel the kindness of the words, so there are thorns ... If you think, there is no important word after the checkout. Just sorry. I go there because it's close to my house, but ... I think about it.
T
T on Google

この病院はオススメしません。職業倫理を疑うレベルです。 1歳半の子供が2週間以上鼻が詰まった状態が続き、小児科で診療を受けてもあまり改善せず、つらそうなので、初診でうかがいました。まず、受付スタッフも医師も高圧的で感じが悪いです。質問しても常に面倒くさそうに答えます。 極めつけは薬の処方です。診察時、お薬手帳も見せて、飲んでいる薬の実物まで持っていって見せたうえで、新しく出してもらえる薬は今のものと一緒に飲んでいいか確認したのに、診療後に薬局で薬剤師が不可解さに気づき、薬剤師から医師に確認をとったところ、どの薬も今と同じような薬なので飲ませられない(量が多すぎてしまう)ということがわかり、長い時間確認で待たされた挙げ句、出されたのは生理食塩水の点鼻薬だけでした。しかも薬剤師から使い方を医師から聞いているか確認され、聞いていないというと、鼻の吸引器を使う前に使うもので……と言われたのですが、鼻の吸引器持ってるかどうかも確認されていません。1歳半の子供に対しての処方が杜撰なんて、馬鹿なんじゃないだろうかと思うぐらい酷い。 今年になってから悪い評価がついているみたいだけど、何かあったのだろうか。いや、何かあったにしたって許していいレベルじゃないんだけど。
I don't recommend this hospital. It is a level that doubts professional ethics. A one and a half year old child had a stuffy nose for more than two weeks, and even after receiving medical treatment at a pediatrician, it didn't improve much and it seemed to be painful, so I asked him at the first visit. First of all, the reception staff and doctors are overwhelmed and uncomfortable. Even if you ask a question, it will always be annoying. The ultimate is prescription of medicine. At the time of the examination, I showed my medicine notebook, took the actual medicine I was taking, and checked if I could take the new medicine with the current one, but after the medical examination, the pharmacist When the pharmacist noticed the mystery and asked the doctor for confirmation, he found that all the medicines were the same as they are now and could not be taken (the amount was too large), so he waited for a long time. The only thing that was given was a saline nasal spray. Moreover, the pharmacist confirmed that the doctor had asked me how to use it, and if I hadn't heard it, I was told that I should use it before using the nasal aspirator ... but I also confirmed whether I had a nasal aspirator. Not. It's so terrible that I think it's stupid to prescribe a prescription for a one and a half year old child. It seems that it has been badly evaluated since this year, but what happened? No, it's not a good level to forgive if something happens.
チャーくん on Google

喉が痛くて伺いました。 時間ギリギリになってしまいました。 花粉の時期と相まって、混んでました。 咳が出ると書いたら、トリアージで別室へ、今のコロナ禍当たり前だし、逆にしんゆり耳鼻科さんは別室にしてくれるので、自分が逆の立場であってもしっかり、院内感染を防ぐようにやってくださってると安心しました。 受付の方も、看護師さんも、先生も、混んでいる中、患者さんをなるべく待たせないように一生懸命なのを感じました。わたしも丁寧にみて頂きました。お世話になりました。
I had a sore throat. It's almost time. Coupled with the pollen season, it was crowded. If you write that you will have a cough, go to another room by triage, it is natural for the current corona, and on the contrary, Shinyuri Otolaryngologist will make it a separate room, so even if you are in the opposite position, be sure to prevent nosocomial infections. I was relieved that you did it. The receptionist, the nurses, and the teachers were all busy, and I felt that they were trying their best not to keep the patients waiting. I also took a careful look. thank you for helping me.
T
Tt Ss on Google

受付を仕切っている感じの人がいますが、その人は感じ良くないですね。 その方さえ居なければ星4つ以上は付けます。
There is a person who seems to be in charge of the reception, but that person does not feel good. If you don't have that person, you can add 4 or more stars.
A
A on Google

受付を仕切ってる方?の対応が本当に最低です。先生含め他の方はすごく親切なのに、あの方が居るだけでとても残念です。最初の受付から高圧的。質問したら、上から目線、人をバカにするような態度。聞きたいこと他にもあったけど、怖くてもう聞く気になれませんでした。とにかく会計終わった患者を早く帰らせたい一心で、接客態度なんてあったもんじゃありません。私にだけかなと思っていたら、みんなに対してもそう。患者が来るのが鬱陶しいんですかね。目の前で別の方の電話対応も同じ感じ。『そんな対応の仕方ある??』と思ってしまいました。先生はいつも診察していて、あの接客態度をご存知ないのかもしれません。
Who manages the reception? Correspondence is really the worst. Others, including the teacher, are very kind, but it's a shame that he is there. High pressure from the first reception. If you ask a question, look from the top and have an attitude that makes people stupid. There were other things I wanted to ask, but I was scared and didn't feel like listening anymore. Anyway, I didn't have a customer service attitude because I wanted to get the patients who had finished accounting to go home as soon as possible. If I thought it was only for me, so would it for everyone. Isn't it annoying for patients to come? It feels the same for another person's telephone response in front of me. "Is there a way to deal with that? ?? I thought. The teacher may not know that customer service attitude because he is always seeing the doctor.
n
n on Google

初診で行って受付で「今日はどうしましたか?」と聞かれて説明しようとしたら即強引に話遮られて問診票を記入するように言われた。どうせ問診票で書かせるならわざわざ聞くな。 受付の奴がものすごく失礼でイラついた。 ここには行かない方がいいです。
When I went to the first consultation and was asked "What happened today?" At the reception desk, I was immediately forcibly interrupted and asked to fill out a questionnaire. If you want me to write it on the questionnaire, don't bother to ask. The receptionist was extremely rude and frustrated. You had better not go here.
R
R on Google

アレルギー検査と花粉症の薬を頂くために利用しました。web受付とweb問診を導入しており、ある程度自分の順番までの時間が分かるため、院内で長時間待つ必要が無く快適でした。また、事前にするweb問診のおかげで先生との会話もスムーズに進みました。ぜひ、またこちらの耳鼻科を利用したいと思います。
I used it to get allergy tests and hay fever medicine. We have introduced web reception and web interviews, and since we can understand the time until our turn to some extent, we did not have to wait for a long time in the hospital and it was comfortable. Also, thanks to the web interviews I made in advance, the conversation with the teacher went smoothly. By all means, I would like to use this otolaryngology again.

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