医聖よろずクリニックあおよこ院

I went to a dermatologist for eczema. The medical examination is not bad, but I'm worried about going to the same hospital as the internal medicine because of the corona, so I'm going to another clinic now.

I felt that the telephone counter was not working well. I can imagine that it will be very crowded due to Corona's response in time. Even so, I feel that there are two problems. ➀ The phone doesn't connect. When I made a call, I was busy and was cut off more than 20 times. I had to call back many times, so I felt that I needed a system that could wait in line. (2) After connecting, I was on hold for more than 5 minutes until I was connected to a doctor. How about having to stick to the phone after the arrow is finally connected and it is put on hold for another 5 minutes or more? You can also see that the doctor's hands are not available. However, I'm sure that I and other patients are also calling, and how about taking away the time and call charges of many people? If the doctor's hands aren't free now, isn't it a good idea to turn back? Telephone Other than the above, I was disappointed that I couldn't connect because it was out of the telephone reception hours even during business hours. After that, the telephone response at the counter may be busy, but it was difficult to hear as spoken language, and I had to re-listen several times. I wanted to go to the nearest hospital and take care of it, but I'm sorry for the above correspondence, but I will not do it. If you have any improvement policy or reply, I would appreciate it. Thank you for your help for the time being.

I regret that I should have gone after seeing the word-of-mouth communication. We strongly recommend that you go to another place if you are introduced by the fever consultation center! !! It's a proper medical examination! !! From the questionnaire for the first medical examination, the name, date of birth, etc. are fine, but for vaccinations, height and weight, and pediatric patients, the questionnaire is not for corona. The patient next to me had a fever until yesterday and was told to prescribe acetaminophen because he still has muscle pain. What does it mean to have a PCR test because it feels the same? (By the way, I am 35.9 degrees now and 38 degrees yesterday) I may be suffering from corona, and I'm sorry to have had a busy medical examination, but I'm sure there are other things to ask! Lol I haven't heard of cough, fatigue, chills, muscle / joint pain, throat pain, etc. Why am I also prescribed acetaminophen? Do I need to drink when I only hear the fever and I don't have a fever? Moreover, it is taken internally. It's wasted money! I'm glad I got the PCR test at public expense. Even if you ask the receptionist, you don't have to check with your doctor. The automatic ticket gate makes payment convenient, so please automate the reception! Features of Yorozu Clinic on the homepage "We will listen to the voices of patients, provide easy-to-understand explanations, and strive for medical care that will convince patients. In addition, we will conduct examinations in the hospital as necessary and provide appropriate treatment in cooperation with higher-level medical institutions. " I haven't listened to it, it's hard to understand, and I'm not convinced. I don't know if it's necessary, but I'm inspecting it on an assembly line. Whether it is appropriate or not will be known depending on the result of the inspection. For those with fever You may feel anxious and impatient, but I think it is necessary for hospitals to make decisions by looking at word-of-mouth. Please contact the fever consultation center first. To Yorozu Clinic ☆ Please improve by referring to the opinion of the person who puts 1. I don't think medical care is a service business, but patients cannot keep up with assembly line work.

But it pointed out that "call center is not functioning well," there were also other, was the street. And been subject to inspections corona virus PCR test at in our hospital couple, medical care and procedures at that time was smooth. In busy, it did better the teacher is also very feeling. Then, because his wife had received by telephone notification of the test results, I also was confirmed to our hospital over the phone, "I can not tell over the phone, please come directly" towards the window of men and things. My persistence of "wife I received the notification result on the phone, but go not when do you useless? Direct" "has become such a thing in response to an instruction from the doctor" and confirms that. Just say "Then why his wife is a result I did you receive? At the phone," "has become (from a moment in silence) ... things like that." When asked. Several times repeated the questions and answers, led finally towards the doctor through a hold of a few minutes. From the direction of the doctor carefully "very crowded that can not be sufficiently handling and telephone corresponding increase on that, that there is a paper to pass the test results and the like," but I had explained the reason for the two points that, is not good enough convincing Not. (I did not know How is this different from the time of his wife) Correspondence Although you can understand the confusion is not a face-to-face, is the job of the clerk to the organization of such procedures and circumstances, a word of situation that reason, congestion of behavior that are of their own explanation because can not, too too level of clerk is low. ------------------------------------------ After that, prescription pharmacy (Keipoto) next to that was introduced also is not quite pond. (I leave send prescription in the FAX, and the thing went connected from this hospital) The had to wait more than 15 minutes in the winter of the field might be unavoidable because corona epidemic by giving up one hundred steps. However, the prescribed medicine is I am told that pregnant women towards the "doctor I asked whether there is no problem in pregnant women, so if you are by it? A it is prescribed, so we have formulated in accordance with the instructions of the doctor, from us if there is a description of the effect that will not be I would like your opinion ", it drew honest. It is not confirmed and not, it is not good. I don't feel like I'm going to argue. If it, pharmacist Nante than unnecessary. Hospital pharmacies, will never go again. Only such teachers is good is a pity.

There is a clinic from Aomono Yokocho on the old Tokaido towards Samezu. I was surprised at the depth that I couldn't imagine from the entrance. It's hard to get to the reception. The receptionists are all polite, cheerful and energetic. Since the eel is sleeping, there is a large waiting area, so there is little concern about infection. The interior is colorful with children in mind, but it is not flashy and has a calm impression. There was also a waiting area for children in the back.

I visited the vaccine for the third time. Although it is a small clinic, the female teacher (Mr. Yamanaka) was very friendly and the injection was good and quick, and I had the person who was good at the injection hit it for the first time in a long time. There is no problem with the reception on average. It's a little far, but it's a distance that can be reached by bicycle, so thank you again ?