良和ハウス 法人営業部

It is a level that there is no property that is not a store here

The branch office received a very sloppy response. I haven't been contacted properly. There are too many time mistakes and contract mistakes. The response after something happens is not sincere. Try to go through and do nothing. I consulted with the head office about this matter, and they responded very well. Thank you very much.

No matter how many times I contact you to move out, it doesn't matter if the person in charge is on the phone or if you call back. In the end, after one month of moving out, it's time to get rid of it. I've been in contact for a month. .. .. It's the worst

Although it is a property management company, I do not manage it at all. After the contract of the property, there are no materials available such as information on how to dispose of garbage in the area and a garbage disposal calendar, which can be taken from the local government. After moving in, I noticed damage to the property and requested a repair (one week or more before), but there was no confirmation contact until the requested time on the day. Then, after the requested time on the day, I think that the contact finally came, so the repair company will be late for a different job, so I contacted you after late in the evening. I should have booked first thing in the morning, but my previous job is busy...? Didn't you get it on the confirmation phone in advance...? I have a plan here too, and I am very in trouble. At the end of the day, the property company's special crime prevention function automatically locks the front door at midnight, not by the management company but by the neighbor because the real estate agent does not know at all. I understand that it is difficult because I have a number of properties, but let's give feedback from the resident once and give it to the next resident. How many times is it really?

Mr. S who was in charge. Thank you very much for understanding the selfish needs and talking without decorating, and for the first time in Hiroshima to find a house. Thanks to Mr. S's concern, what he said, and everything, he seems to be able to live happily in the future! Thank you very much.

I don't know what to write, I am amazed, everything in the company is terrible and sloppy. In conclusion, we recommend that you never search for a room through Ryowa House. The first reason is that the personal information of the resident is leaked. I currently live in a rental property at Ryowa House, but I received a bill from the Ryowa House for the previous resident. I know if the former resident had forgotten to send the transfer notice to the post office, but it seems that it came from the rental company that manages it. At this point, you first find that the tenants are not managed. Because the personal information of the former resident is leaked to me, the current resident. Next, as written in other reviews, even if you consult about the housing by phone and respond to complaints, they will all work or be ignored. In case of trouble, we have contact information for peace of mind support, but there is no call back even one day after the reply that the person in charge will call back. If you call back from here, you will be told the same thing again. I don't understand a little. After all, the person who responded to the phone call said, "I'm very sorry, but the fact that information cannot be transferred between departments is a bad place for our company ..." , I didn't get a call back. Finally, this is a silly thing that I couldn't overlook the sloppy response of Ryowa House, but when I first signed the lease contract, it's obvious that I can get it before moving in. However, due to the low management ability of Ryowa House employees, I could not receive the contract even one month after moving in. I was suspicious about it, so when I called the branch of Ryowa House that I got at the time of the contract, I immediately sent it, but I was not satisfied and I asked the superior of the head office to confirm. As a result, it was due to the sloppy management of the employees who were handling my contract. It's a series of things that can't happen. I'm a big rental company in Hiroshima, which is doing TV commercials in a big way, but I really regret it when I get involved. We hope you find it useful as a reference for future room searches.

There is no point in giving a high evaluation if other people give such a bottom evaluation. You should avoid it. As mentioned in other comments, the level of employees here is low, and everyone wants to leave it to them to shift their responsibilities. Good employees will be assigned to the store, and bottom-level employees will be dispatched to this sales department.

Correspondence is very slow. I can't understand the story because of excuses. I will never apologize. I feel uncomfortable and feel sick. I don't recommend living in a managed property. I regret it. I think it's a waste to have a good property but lack politeness in management.