（株）ミツウロコ 横浜営業所

Since the correspondence of letters such as the call center and the absence table was the worst, the prompt and polite response of the on-site staff made a very good impression. From the call center, it takes 3 to 40 minutes just for inspection, and it takes 3 to 40 minutes to move from site to site, and I want you to allow a reservation time + 30 minutes for arrival ... It is difficult to secure more than one hour for inspection, so even if you say "until this time (11: 00-12: 10)", there is a site in front of it, so I would like to have another 30 minutes. I had a bad impression because I responded with a feeling. The explanation of where to look was also rough, and it was very difficult to understand. Also, since I make a phone call without leaving an answering machine, there are many things I don't understand even if I'm called, and the first inspection was suddenly written about two days ago, so it's natural, but I couldn't make a schedule. Even though I was absent because of a sudden contact, the reminder is rushing, and I do not confirm whether there are people by the method of urging or by entering the absence table without pressing the intercom. I happened to notice the sound of entering the mailbox and looked outside, but I could only see the car returning, and I felt really bad. However, the actual site came at the reserved time, and the inspection was completed in 15 minutes. To be honest, I was afraid that the response was a little cold because I had a bad impression, and it was a quick and polite response. The correspondence between the site and the office work is completely different. I felt sorry for thinking that it would be difficult to do the site because the office work was the worst.