埼玉県 消費生活支援センター

It's a part-time job for a operative with 5 stars in such a place.

If the other party has sincerity and morals, you can solve it by yourself without the help of the Consumer Affairs Center. If the other party has reopened, it cannot be resolved by consulting with the Consumer Affairs Center. I sent a document summarizing the problem to the other party and the center, but in the end, it was meaningless because it took time to prepare the document and mailing cost. I just have a double dislike.

I went to a consultation about a high-priced mail order. I was relieved that the person in charge was kind and polite. You knew that you stood in a place where there was considerable damage, but it may take some time ... Immediate solution with special cases. I was saved without accepting payment.

I consulted on the phone, but he said, "I hear the story, but I can't do anything because I don't have the authority."

No matter how many times I call to talk, I can't connect at all. Only the waiting call charges will be taken endlessly. What is it for?

Although there is a lack of knowledge of the counselors, there are many places where the prefectural office staff are neglected. Manutaka Zutoshi → The wording is very bad, and when he pointed out the lack of knowledge of the counselor, he commented, "Even if you have a qualification, you can't understand everything, so you don't have to know it." (I don't understand what the theory was) By the way, he seems to be the section chief in charge now. Mayuzumi, Director → I get contacted at the promised time, but when I had a meeting before the promised time, I didn't understand what happened at all. If you get caught in a painful place, you will have a high-pressure attitude because it is a rule. Deputy Director Naganuma → Because I haven't dealt with it properly, I received multiple instructions from the staff in charge, and only when I was instructed by Mr. Amano, the director, I gave a very good response as if I returned my palm, but it is not the director's instruction. It is a person who cannot answer clearly. It looks like the director's robot. It is located in Kawaguchi, away from the prefectural office. Therefore, it is difficult to manage from the prefectural office. To be honest, I don't think it's possible to meet face-to-face if you can't answer the phone. There are many people who use unnecessary words and deeds, so I think that I would normally be hurt if I tell the other person, but since it is a workplace that I finally notice, the work environment is good like a frog in the well. May not be. If the response of the prefectural office staff is poor, I think that you should contact the staff response or the prefectural office staff section. There are many playful guys. Think of it as a tax thief.

As others have posted I can't talk about it. Listen to the story and come back later I was told I couldn't do anything. To protect vulnerable consumers and prevent recurrence Isn't it giving attention and guidance to companies and companies?

I'm surprised that some people commented on the same discomfort I felt during the consultation. It goes without saying that the counselors do not respond well, but the upper management in the position of guidance is all polite and rude, so I can't talk about it. I will teach you! But first of all, why don't you start with your own words and actions? I didn't feel compassion or consideration because I didn't understand that the other person hated the inappropriate response that I had never met before, and I felt like I was being bullied. Although I was in trouble because of trouble, the counselor did not listen to me properly, and the interpretation was irrelevant, and the response was decided. I was supposed to be a consulting professional, but I couldn't understand the story, and I was so emotionally exhausted that my heart was damaged. There is no doubt that the problem became bigger by consulting with this consumer center. The stress that I can't talk to even if I want to talk, and the counselor and his boss can't communicate ... I didn't know where to consult, I searched for a department that seemed to be applicable, and after calling, I was asked to connect to the personnel department of the prefectural office and finally change the person in charge. I can't lie, I can't trust it, and I can't talk with confidence. I will not apologize for not admitting my fault. I also emailed the governor because I think the situation is serious and serious if it is a big problem that the Consumer Affairs Center is not functioning. It would be nice if the troubles of those who are similarly in trouble can be solved ... I couldn't change the person in charge on the way (I couldn't communicate with other centers, so I asked if I could change it, but I was told that I couldn't do it by convention ...) I think it's better to consult with other centers.