有明こどもクリニック 勝どき院

Pediatrics clinic near Kachidoki station. Weekdays are open until late at night, Saturdays and Sundays. The director, Dr. Uematsu, is a gentle and kind teacher. It is convenient to have a pediatric department near your house that offers a wide range of medical care, including vaccinations, influenza, and hemolytic streptococcus, as well as pediatric medical examinations.

It happened to be the day of Dr. Kogure's examination. We had a very careful examination and made a quick diagnosis. Not only children but also myself were examined, but not only pediatrics but also general internal medicine was well versed. The staff are very kind and the hospital is very beautiful. See you again. Thank you very much.

There are days when I have medical treatment on holidays and late at night, and I am grateful that I can receive medical treatment even after work. The teachers and staff are also kind, polite and reliable. You can make reservations, there is little waiting time, and we are grateful that you can use a ticket system for nasal suction and inhalation. Registering as a family doctor is like a talisman that you can consult with at any time, and you can feel secure.

In a clean hospital, there are doctors and nurses with gentle smiles. I was surprised that my child said that I would like to get a toy capsule if I had an injection, and I would like to receive vaccinations here. Thank you again for your help.

I want to see my child on Sunday, so I've seen advertisements for a long time and have been doing it on holidays and at night, so I came to the hospital! The facility is new, so you can rest assured that it is very beautiful and has a nursing room and diaper changing room that children can enjoy. The staff are kind, and the teachers are accustomed to the children, and they will give you a good medical examination and respond kindly. In addition, there is a pharmacy in the mall, so I am grateful that there are children who can receive medical examinations and prescribe smoothly. My child has a runny nose and I go there every day just by sucking, but it was also helpful to get a ticket and feel free to go to suck without reservation. I'm telling you that it's also recommended for mom friends. I will continue to attend!

The reservation system and reception are disappointing. I have never made a reservation properly with the reservation system. If I don't have the vaccination I'm getting now, I can't get it and call. I couldn't make a reservation for the second flu and called again. The explanation is also unclear and can only be taken two days before receiving it. .. that's all. I didn't get that explanation when I received it the first time. It is written on the web that reservations for infant examinations and vaccinations are available 24 hours a day, up to 60 days in advance. If you want to make a thorough online reservation, I want you to maintain the web properly, and there is not enough explanation. Although the teacher and the nurse are very polite and good, I am sorry that the reservation system and the receptionist are not good.

The director has not responded to the review, but since it was said that there was a possibility of defamation, the lawyer also instructed us to write an appropriate reply, so we will reply. I would like to explain about k teak's post. The other day, a young mother and child visited our hospital. I haven't had a medical examination so far, and this was my first visit to our hospital. As soon as I entered the doctor's office, he said, "I don't need any medicine, just check it." I got the impression that it was frustrating from the beginning. So I first asked, "When did you have any symptoms and what kind of symptoms did you have today?" There is a statement that the first voice was "Why did you come?", But it seems that the above question was received in this way by the mother's brain conversion in her head. It is up to the doctor to decide whether or not to test in the first place. We will ask you a question first, then give you a medical examination, and if you think it is necessary, we will do an examination. When I heard the story, I found out that the day before I visited our hospital, I visited the Yume Mirai Clinic and received a prescription. You also said that you have a dream future clinic as your family. If so, why didn't you take the test when you visited the Yume Mirai Clinic yesterday, and why did you bother to change the hospital and go to our hospital for the first time instead of the Yume Mirai Clinic that you used to go to yesterday? I thought it was puzzling. So I asked, "If you had a medical examination for Yume Mirai yesterday, why didn't you have an examination there?" There is a description that "There is a dream future nearby. Why don't you take it there?", But when the mother asks the above question in her head, it seems to be expressed like this. Of course, there is no reason to speak in a tone such as "○○ Jan". As the story progressed to this point, I felt the silent pressure that "you should just inspect without saying anything." When I asked him further, he said, "I was told that I should go to the Yume Mirai Clinic yesterday and have a test at that time. At the Yume Mirai Clinic, I only do PCR tests with saliva, and a one-year-old child does well with saliva. I can't test because I can't get it, in which case I'm introducing the PCR testing center in Chuo Ward, but yesterday was a holiday so I couldn't make a reservation for the testing center, so I was told to have it tested at another hospital the next day. "is what they said. After listening to the story so far, I finally understood the situation. By this time, my mother's frustration seemed to be MAX. Therefore, we finally performed a PCR test with a nasopharyngeal swab, but unfortunately the test was set up on this day, and it was expected that the results would be available the next day. Therefore, he said, "The result is a little impossible today, so I think it will be tomorrow. I will call you when it comes out." When this remark is converted into the brain in the mother's head, it seems that it will be described as "You can't come out on the day. It's tomorrow." Of course, there is no reason to speak in a tone such as "○○ Jan". It was also a cause of misunderstanding that I answered easily when the test result came out on the day at the telephone reception. At our hospital, we use a machine called AutoAmp from Shimadzu Corporation to perform PCR tests at our hospital, so results may be available on the day at the earliest. However, once this machine is operated, it takes about 3 hours to inspect, and the next inspection cannot be performed. Therefore, if the number of samples on that day is large, the results may not be obtained immediately. Recently, there are a large number of patients, and there are increasing cases where the examination takes time even if the machine is fully operated. Reagents tend to be in short supply, and if the capacity is exceeded, the test may be unavoidably declined. We are inundated with inquiries about whether the test can be performed and when the results will be available, but we cannot guarantee it at all. And this evening, I found k teak posted in a Google review. The next day I got the result so I called. When asked about the post, my mother said, "I don't know at all, I don't know what it is." Then, after being told "Please wait a moment" and making a rattling noise, the phone changed to my father. And he said, "I wrote the word of mouth." Later, he said, "I'm recording all this conversation!", So it seems that the rustling sound was the sound of setting the recorder. My father seemed to be very angry, and he was asked, "Isn't there any rude point in your attitude!", And I just took a short breath over the phone and said, "You laughed now. Let's do it! When you apologize to someone, do you apologize while laughing? " Google reviews are accessible from all over the world. How about net literacy to give an individual name there and attack others? It may be misleading for someone who doesn't know anything to read k teak's review. It was extremely inappropriate, and I asked for it to be deleted if possible, but I couldn't understand that you had "freedom of expression." As expected, only the personal name was deleted later. The above is the background of this time. Although we have established a relationship of trust with the patients who regularly receive medical examinations, it is not easy to establish a relationship with the first-time patients who came only for examinations like this time. An increasing number of patients are furious if they are tested immediately as they wish and the results are not obtained immediately. We can see that many people are anxious and stressed in the Corona disaster. However, I think it is different to point the brunt at medical professionals. We medical professionals are busy responding every day. It seems that the number of difficult cases to deal with is increasing as a problem before the relationship is built after becoming a corona disaster. From the bottom of my heart, I want you not to put stress on the doctors who are struggling every day.

I will post it because the response was so bad that it made me sad. A one-and-a-half-year-old child came to the hospital for a PCR test because he became a close contact at a nursery school. The first voice is from the teacher "Why did you come?" continue "There is a dream future nearby. Why don't you receive it there?" If you tell the telephone reception that the result will be available on the day "You can't come out that day. It's tomorrow." (I came to the hospital because I was leaving on the day and adjusted my work, but I have to take a rest tomorrow ...) A high-pressure attitude with a tame mouth from beginning to end ... Because I couldn't go to the kindergarten and had to take a break from work, I came to the hospital with a feeling of urgency, but I felt very sad because of this attitude. .. (I just came to the hospital because my child can receive it on the Web ...) I was saddened by my anger because of the distant response of the mission, "Creating a society where you can give birth and raise children with a smile and peace of mind." I want to know the reason for this attitude.