JYUNESU 銀座

I went there quite a bit. I wonder if it will be about 3 years. This is a craftsman. The hand is like a scissors movie. I wonder if the main character was a Pirates of the Caribbean. That's the craftsmanship. Because I am confident Is it a technique that can be done? For comments like a 51-year-old grandfather I wonder if this will happen. Rather than being a different person, 10 years old feels rejuvenated. Thank you for today. Have a nice year.

Even though I made a reservation in advance, it is a shop where the reservation is canceled without permission due to the salon's convenience due to the work that I entered after the reservation. There are no notes at the time of booking. Of course, I don't know the skill of the staff, but I need to be especially careful when making reservations before the event on a sunny day. I pray that the number of other people who do not feel sorry will decrease.

The person who bought the ticket at Luxa and happened to be in charge was a top stylist man who was comfortable with the technique and customer service, so I went to the third time continuously, but it became inconvenient and I changed my reservation. When I called, the explanation was difficult to understand and I was tied up, so I wasn't convinced, so I decided to cut the ties. I paid about 3500 yen on my last return, but it was wasted. It is very disappointing.

The stylist in charge has good skills and personality, but I was disappointed that the young female assistant who shampooed was very rough. I was disappointed at a level that I couldn't think of in Ginza.

[The difference between the regular charge and the hot pepper charge is too large] Because the stylist in charge is good at it, I have been going there for two to three months since the days of the Omotesando store. I always reserve cut color treatments from the official website, and the total price including tax is about 24,000 yen. Considering the stylist's technical capabilities and fixed costs (rent, capital investment, etc. in Ginza), it feels a little high. The problem is that the difference between the regular price booked from the official website and the coupon price booked from Hot Pepper is too large. In the case of cut color treatment, the amount difference is less than 8,000 yen, and the annual difference is equivalent to 40,000 yen. I understand the feelings because there are many local stores that are eager to acquire new customers, but from the existing customers who continue to pay regular fees, I feel honestly stupid. The other day, when I talked to the stylist in charge about my true intentions, I felt the same sense of challenge, but it was difficult to improve because there were multiple people involved. Here are some examples of personal improvements. ・ The discount on the portal site is limited to the common sense discount amount only for the first time. ・ Prioritize improving the satisfaction of existing customers rather than new customers, and set goals for improving customer LTV ・ Significantly improve official fees and official websites, and change direction to a management policy that does not rely on portal sites After all, customers who come because of "cheapness" will leave when "cheapness" is lost. Also, big discounts lead to "lowering our own value". We chose "Star 2" in the hope that the customer's true intentions will reach the people involved in the company, that we will think from a medium- to long-term perspective, and that improvements will be made in the future. We may change the stars depending on future improvements. Thank you for your cooperation.

I have been attending since the opening. The atmosphere of the salon is good, the staff are all kind, and it is a cozy salon.

I asked for a cut and a treatment. I like the finish very well. I bought a coupon ticket for the next reservation, It was very troublesome to be able to change the date and time only by phone after making a reservation once. Ideally, you can easily change it on the system, but you can't do that, such as emails and lines. It would be helpful if you could contact me at any time. ☎ I don't have any records, and I have to call during business hours, so I thought I couldn't keep going.