JR EAST Tokyo Office - Kita City

JRのオフィスです。外観は都心部にありそうな雰囲気。 災害時には防災井戸が有り、地元民には大切な存在です。

一年半ほど、お世話になりました。 仕事は、新潟県市町村への出張か多かった。 そうそう、駅伝大会にも、出させて頂きました。 練習がとても、懐かしく思いだされます。 選手一人一人、決意表明もありましたね。 仕事帰りには、近くのお立ちが、常でした。 短い期間でしたが、思い出沢山。

駅スタンプのデザインを変えないでほしかった 今までのデザインのほうが趣や味があってよかったのに どこか無機質で質素な感じが否めない

首都圏のグリーン車が好き過ぎて 無駄に乗ってしまいます また九州から遊びに来て…路線がさっぱり解らないのに「スマホ画面駅路線図」見ても解らないって 状況にも時間をとりきっちり説明案内頂き感謝しかない JR九州の社員を研修に出して欲しいとホント思った?

ＪＲ東日本支社のビルです。ここは都市対抗野球に参加していますので、期間が来る前には１階フロアーで応援の練習をしていて近くから観ることが出来ます。近くの道路からは東京スカイツリーも見えます。 この会社は私には都市対抗野球大会しかイメージありません。応援団が男女で仲良く練習する姿が見られますから

Very unfriendly behavior of the personal at train station , as special if you are foreigner. They do not really understand anything then japanease .They throw you the tickets like you are a piece of sh... Try to complain yopu wouldn't find any email adress or toher to do so ...

INFLEXIBLE! I understand that the Japanese are sticklers to the rules. However, they have to realize that any foreigner will one way or another get it wrong! After realizing I bought the wrong pass (worth 24000 yen) I approached a JR East personnel and asked if I can change it to the pass that I actually need. My pass was still unstamped (this is another matter! If you think they are that efficient - they are not!) but because I "used" it to travel going to Tokyo station (a couple of stations) instead of using an AC card, which I also have, he wouldn't let me change it to another pass. This was his reason - "you have already started using it". I told him I am willing to pay for that short distance trip (to Tokyo) and also pay for the price difference (around 12000 yen). He said no and said that I have to buy a new pass (~36000). I tried surrendering my pass over to him (not expecting a refund anymore) and said I don't want/need it anymore (I was really upset at this time). He wouldn't have it and pleaded with me to get rid of it outside the JR office. (IT'S ALL ABOUT APPEARANCE!) I ripped the JR Pass up in front of him. I was very satisfied seeing the horror in his face! If they are serious about promoting Japan, they have to be a little flexible on matters that are petty. I have decided to slow down on my Japan travel plans! This was my 5th trip there in 4 years. If ever I go back, I would make sure I bought the correct pass; or if I made a mistake (heaven forbids) I would just tear it up and deal with the agony myself! Japan Railway is known for its efficiency. The fact is it is being ran like a communist country. Everything is centralized and nobody that a client is able to personally talk with has any autonomy to make decisions.

The service on/performance of the JR trains is perfect, 5 star. However, I disappointed with the way on how to exchange the vouchers to collect the real JR tickets. It took me a hour to verify everything and issue me with a ticket (long queue) after a long journey. I think and I have mentioned to the JR staff that the way of issuing tickets need to improved, 1 star. Overall 3 star.