Honda Cars Nara-chuo - Nara

It is a new and very beautiful shop since it was opened. As it is a free drink, you can choose what you like at any time. Many of the clerk are young and lively.

I was surprised that the staff was too unmotivated! There is no explanation of the car when you test drive, even after the test drive. I had another car that I was interested in, so I asked for the difference for comparison, but I said, "There is a difference between an SUV and an ordinary car." I wondered if I was foolish. By the way, I don't hand over my business card, and I don't even have a drink. The name of the staff says "I'm fine," but I wasn't at all happy.

I came to Carcare for the first time. When I arrived, the business greeted me and checked the care contents easily. It was good so far. There is no word to say when you enter the store on your first visit. I was completely neglected. The receptionist sister should know that I came, but there is no greeting. There is no affection even when returning. I knew the same system as other stores, so I could use juice self-service, but I felt angry when I thought that I was doing the same for people I don't know. I don't think it was the first time that a dealer had done this. Carcare also added options separately to the contents ordered on the Internet, but they did not receive all the options. I think this was because the receptionist didn't tell the service well. The service explained the details of the care, but I was amazed and the contents were all right. The Honda dealer is the third one because of moving, etc., but it was the lowest among the dealers. Manager, I didn't think it was such a low-level store, even though it had a dealer's signboard. In particular, the receptionist sister should start over with the customer service. I took a Honda car carefully, but it was the moment I vowed to quit buying a car in Honda. Needless to say, I will never go again.

I think it ’s a good dealer. We will contact you diligently, and you will have a friendship. Car wash service and advice on car wash by yourself. This time we asked for repair of the body, but the response is quick and the future flow is also accurate. The cooperation between the sales person and the mechanic is firmly established and you can leave it with peace of mind. Thank you for your car. PS: The car is back. I was glad that I didn't say anything but washed the car. Some dealers don't do it. They also take into account the diversion of existing parts that are not broken, and are impressed with the detailed service. It ’s definitely 5 stars.

Only the service people feel good. The salesman is not motivated from the way he speaks. What is this difference? Even though I should know when the inspection will start, the sales person in charge does not come out every time, and neither the receptionist nor other sales people say hello or say hello. Even if you enter the store, you can glance at it and ignore it ... If you buy a car here, you'll be left alone after that.

The inside of the store is beautiful and clean. There is also a shopping mall nearby, so you can spend time during inspections and when it takes time. When the number of parking lots and cars that can be parked is limited and it is crowded, it may be difficult to decide what to do.

I am very comfortable because I try to serve customers kindly.

I will post this because the salesman's response was two points, which was very unpleasant. First, the drink service. After going to other cars, I went to the Takanohara store for the first time to get a quote for a special car released by the manufacturer. Immediately, a veteran generation of sales staff came, so I told them that I would like a quote. When I was guided to my seat and looked at the table while I was waiting, there was a "drink menu", so I thought it would be a good idea to ask, but nothing came out until the end. It was. As another person posted, I noticed on my way home that there was a self-service vending machine. Why can't I tell you "Drinks are self-service, so feel free to ask" when you guide them to your seat? I also thought that it should be posted on the table. It is extremely unfriendly to customers who enter for the first time. Next, the qualities of a salesman. I asked for a quote for a special car, but the only catalog I brought was a comparison table of the base car and the special car that was written as confidential that I could not give. So I thought it was out, "Is there a catalog of special cars?" When asked, "Special cars are not originally prepared." When I asked again, "Huh? Isn't there a special car?", He said "No," and there was a fact that he had received it from another store, so he said, "That's a lie. I got it from another store." When "It was prepared by the dealer," he said with full confidence. No, it's completely Honda's catalog (sweat) When I entered the business negotiations, thinking that it was okay, he said, "The discount is 0. At most, it is 23,000 yen. It doesn't change even if you add options. All affiliated stores are the same." I lost the desire to talk at once. It's true that it's tough, but it's a way of saying it. Is it still open? (Sweat) After that, if I don't open my mouth, I can't speak anything, and it's painful. .. It ’s a business, right? ?? (Sweat). It's a good idea to pay attention to the customers. .. I left the store immediately. After that, when I went to another affiliated store, they brought me drinks and a catalog of special cars as usual. After all, the words of the salesman at the Takanohara store were false. It is the same that the car body discount is severe, but he said that there is room for negotiation such as options. That's why it's open. I'm not sure if the Takanohara store has a bad sales attitude or if there is no problem with the qualities of the sales person, but it was a terrible store (sales person?) Who rarely sees correspondence, knowledge, and sales sense. I've been to various dealers before, but I'm competing for the worst 1st and 2nd place in the store where I feel sick. I like the car itself, a manufacturer called HONDA, but I'm very sorry that the image of HONDA gets worse due to the actions of such dealers.