佐川急便 座間営業所

The delivery staff at the Zama Sales Office are wonderful! Even if I requested from 19:00 to 21:00 by specifying the time, I could not return home in time and even if I returned to the 19:00 level, the absent slip was already... If you try to pick up after the next day, "I passed by because I passed nearby" And a delivery man! I couldn't make it on the other days, so I had already passed 21:00... "I thought I was there because the electricity was on." I am very thankful that I made my second visit even though the delivery time had passed due to the rain. Thank you ♪

I specified the date and time of the package, and 15 minutes before the end of the time, I received a phone call saying "I can't deliver the package at the desired time due to a journal entry error." I think that the fact that I arrived at the center a day ago but couldn't deliver it is really the same as the previous Sagawa Express. The handling of luggage is miscellaneous, the luggage does not arrive, is it a part-time job even if I go to the center to pick up the luggage? Correspondence is terrible ... I personally never use Sagawa Express

Every time I go through this office, I forget to load my luggage. It is more problematic to forget to load than to delay the time. How many times do you feel like doing the same thing?

Since I returned without being given a receipt slip with money, I checked with the head office at a later date, told the time here and waited for contact, but as a result, I did not receive any contact. I contacted the head office again and made sure to call back, and as a result of the exchange, I finally came, but I could not answer the phone, there was no apology with only excuses, and finally I pointed out because there were rude words I admit it at first, but a few minutes later I didn't say it, but since it started, I ended up making double complaints about the behavior and misplacement. I asked for contact from the other person's senior, but the same person called me again, and I was disappointed with the good reason I couldn't stand listening again. I contacted the head office again, told the situation and waited. As a result, I came later to say that I would come to this house to apologize, but since it was a promise that only one senior person would be an excuse and two people, I asked him, but he was pushed by selfish excuses. I told him to contact the head office, and when he left the place, he was taken home without permission. In conclusion, Sagawa Express replied that it would not take any further action. However, I can't believe that he will come to the delivery service again in the future! The story isn't over at all, and I'm not going to end it, so I'm not going to come back as a business! ️ Sagawa Express starts with misplaced slips, becomes an excuse for not saying what they say, and finally makes no claim to keep the agreement that they have decided. The house will never forget this response! ️ I will never let you come home! ️

Because I was on a business trip, it was a strange carry-on that the delivery was exposed. Be very flexible Thank you very much for helping me.

Telephone correspondence, customer service attitude, all the worst! Treat customers with an attitude from above. Since the luggage was stopped at the sales office for 3 days, it is said that if I contact you from this side, it will be delivered the next day, and the driver's attitude is bad and it is the worst. I think it's okay to contact me with a word, such as keeping my luggage because I know the contact information.

Since it is very close to my house, I often bring my luggage. The correspondence of the staff is also good.

Do not bring it according to the specified time Ignore the specified time It was delivered more than 10 hours later than the specified time. It seems that there is a problem with the Sagawa Express company itself that the luggage did not arrive as specified because it seemed that the luggage arrived at the sales office late. I don't know if the Zama sales office is bad or the Kanto relay center is bad this time, but I'll put a rating of 1 on both.