Yamato Transport Co., Ltd. Machida Kanamori Center - Machida

It ’s very difficult to make a phone call. Kind and polite, it was the fastest. I was saved just because I was in a hurry.

A poor company that forgets timed luggage.

Bring your luggage in a hurry after 8 am. The 〒 of the address I printed was wrong He looked it up and corrected it. Competent / Thanks You can park on the premises, so if you are in a hurry I have decided to be here.

Don't stop in the way ~ Around Minamimachida Family Mart ~ ?

To prevent corona infection, the number of people entering the store is limited to two. I can appreciate the fact that the cat pit can be used from the outside, but the usability of the cat pit terminal is still not good. Recently, the number of PUDO machines has increased to two, which has been very helpful to me personally. 2021/3 postscript A slight trouble occurred on the PUDO machine, and if I canceled the shipping operation before the shipping procedure was completed, I could not take out the shipped package. I was a little worried about whether it was okay to ask the Yamato clerk, but I never asked, "Can I ask about the PUDO machine?" I was relieved to receive a reply, "Ah, yes. I'm serving customers now, so please wait a moment." 10 minutes to wait for customer service, 5 minutes to wait for subsequent paperwork. Seeing me outside, he seemed to remember being called out and finally came out. When I explained the situation, he didn't seem to be very familiar with it, so he brought another person. The second person was checking by operating the PUDO machine, but I still don't understand. Then, "I don't know the PUDO machine here, so please call the phone number written on the PUDO machine and ask." Hey, then why don't you say that first? I'm a little frustrated, but I'm grateful for the response so far. After that, a third person came to the place where I was receiving various instructions over the phone, and that person was able to open the door freely, and after that I was able to rescue the shipped baggage safely. Shipment completed successfully with another PUDO machine. I'm sorry to say such a thing while responding, but this time the evaluation dropped at once. 4 → 2 In conclusion, the customer service attitude is the worst. ・ Attitude that seems to be troublesome from beginning to end ・ If I wasn't free, I wanted another person to help me. ・ If possible, I wanted you to bring someone who is familiar with it from the beginning. I'm using a PUDO machine, but since the delivery is Yamato Transport, I'm a customer of Yamato, and since using the PUDO machine reduces their labor, I think it would have been nice if they could be a little more friendly. I think not. (Well, I took extra time this time, but it was caused by a malfunction of the PUDO machine in the first place) When you think about it, all the employees at Yamato's sales office are unfriendly.

It is a distribution center in the south district of Machida City. It is convenient because PUDO, a home delivery service, is also installed. The person in charge of delivery is also kind. To prevent infectious diseases, the number of people who can enter the building with the window is limited. In addition, a delivery note is also placed in front of various entrances so that you can prepare before entering. The parking lot is for 3 cars.

The response of a small middle-aged woman in the morning is the worst. He came out without asking and said nothing, of course, silently received the package, put a printed sticker on it, and the first word he spoke was "Payment?". When I visited at night, the young woman felt good, The size is here! And so on. I decided not to go in the morning.