恵比寿 エレガンテヴィータ

A stylish and relaxing space for tea. It will be healed.

I visited the store for the first time because I was attracted to the peach afternoon tea set for a limited time. The volume of the afternoon tea set is sufficient (well, it means in general), the taste is delicious, and it is vivid to the eyes. I think that each person, including the location, thinks about the price of 3,000 yen, but I personally think that it is not expensive. The volume of potato fries that you can order at a discount (I don't think the word "discount" already fits in this shop) when you order a set is amazing. Also, the famous Enchillata was certainly the most delicious Entilata I had ever eaten. I also ordered raisin pancakes for a limited time. It's delicious, but it's also filled with thick nougat. However, I enjoyed the fashionable space for the first time in a long time. However, because the store is large and has a rather complicated structure, I had a hard time catching the clerk (because it is under the corona, I hesitate to call it out loud).

Please give us a detailed response no matter when you disturb us. The image was taken at the party venue on the 4th floor. I also like the pancakes at the cafe on the first floor.

I made a reservation and went for the first time. I stayed for a long time because it was comfortable and I had all-you-can-drink drinks, but it was so popular that the customers next to me changed three times!

I really regret having signed the contract. I was planning to use it for the second party of the wedding, but I canceled it due to the corona disaster, but I was very disappointed with the response at that time. We were planning to hold a wedding party in August, but due to Corona's declaration of emergency, the schedule was changed about 20 days before the party was held. At that time, it was said that 50% of the second party fee would be charged as a cancellation fee. I thought it was unavoidable in terms of time, so I decided to do it in conjunction with the December ceremony, and announced a new schedule and decided to postpone it. At that time, it was said that the cancellation fee was about 90,000 yen, but I acknowledged that it could be covered as an expense for the new schedule. At that time, I called and asked, "It's a cancellation fee, but if I couldn't do it in December, when will the cancellation fee be converted?" Was told by. "Do you mean that you will be billed from the schedule of the second party in December, regardless of the cancellation fee in August?" The person in charge answered. Our schedule was approaching, and Corona wasn't settled yet, so we canceled about two months before the second party. In that case, I was aware that the cancellation fee of 50,000 yen paid in advance would be charged, but the charge was about 90,000 yen. When I checked on the phone, he said, "I'm sorry that this explanation is difficult to understand." However, even when I asked "You said that you converted from the schedule of the second party in December, right?" I just say. It's not confusing, but I said that, so I think it's a good idea not to admit it. I thought it would be tiring to interact with this shop anymore, so I paid a cancellation fee of about 90,000 yen as requested. At that time, in the letter informing me of the payment, the person in charge said, "Thank you for acknowledging this mistake." However, if I admit that it was a mistake, I did not pay. I was looking for a venue that could be built on the roof because it was a corona, so I was happy when I found it, but I really regret that I shouldn't have signed a contract if I could take such appropriate measures. 90,000 yen is not a big amount of sales for the shop, but if you just cancel it, you would pay 90,000 yen, let alone 50,000 yen, but if you make a mistake there, you will pay 40,000 yen more. It's a really big expense. Weighing the balance of expenses and the desire to have a second party, we confirmed the attendance a little earlier, but it was decided that it would be difficult to hold it because it was confirmed when Corona was still in a rage. became. If I knew from the beginning that the amount of money would remain the same at 90,000 yen if I canceled it, I would be very disappointed to think that I could confirm the attendance at a later time when Corona settled down and probably held a second party. I regret that I should have exchanged not only by telephone but also by transcribing it properly as an email. It was a very dishonest response, so I wrote it so that other people would not have the same feelings on the important day of a lifetime called a wedding. I strongly hope for improvement.