docomo shop - Tachikawa
3.5/5
★
に基づく 8 レビュー
Contact docomo shop
住所 : | MAビル 一階 2 Chome-7-20 Akebonocho, Tachikawa, Tokyo 190-0012, Japan |
電話 : | 📞 +88 |
Postal code : | 190-0012 |
Webサイト : | https://shop.smt.docomo.ne.jp/shop_detail/0300306153100/index.html |
カテゴリ: |
携帯電話店
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竹
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竹村展慧 on Google
★ ★ ★ ★ ★ 別のドコモで、購入したらくらくホンを買い物の帰りに、寄り見てもらいました。ラインの立ち上がりが、遅くなった為です。受付の対応した男性の方でしたが、丁寧で待ち時間の説明等とても適切でした。息子に聞いても、機種が違うから解らないと、言われて2週間以上経っていた。売り上げに繋がらないのに、本当に短時間で解決しました。購入したドコモで、面倒臭い表情で嫌々してもらった事が、有った為本当に嬉しくて感謝しています。ここお勧めです❗
When I bought it at another DoCoMo, I asked him to take a closer look at the phone on his way home from shopping. This is because the rise of the line has been delayed. The man who responded to the reception was polite and the explanation of the waiting time was very appropriate. When I asked my son, he told me that he didn't understand because the model was different, and it had been more than two weeks. It didn't lead to sales, but it was solved in a really short time. I'm really happy and grateful that the docomo I purchased had a troublesome look on my face. Recommended here ❗
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R
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R i R o on Google
★ ★ ★ ★ ★ shopに行ってから何時間単位とかで待たされるのが苦手なので、今回は予約して行きました。10時の開店と同時の予約で数名いたけど、待つことなく用事をすませられて(^^)
スタッフの対応も丁寧だし、他店からmy‐shopを変えて良かったです。
I'm not good at waiting for hours after going to the shop, so I made a reservation this time. There were several people with the same reservation as the opening at 10 o'clock, but I was able to do the work without waiting (^ ^)
The staff's response was also polite, and it was good to change my-shop from another store.
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U
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UXパンダ on Google
★ ★ ★ ★ ★ webで来店予約していても、来店目的を紙に記入させられる。何のためのweb予約なのか。また記入についても特段の案内もせず無言のまま放置されます。「その辺で書け」と言った雰囲気を醸し出され、沢山空いているショップの席に座って書く事が許されないおかしなショップです。ドコモショップ全般の習慣なのでしょうか。
またしつこく家のネット接続の情報を聞き出そうとし、来店目的をそっちのけで契約変更を何度も勧めて来ました。客が少ない時間に無理して行ったのに、なぜ1時間以上も不毛なやり取りに付き合う必要があるのでしょうか。次回は別のショップで手続きしますし、そこもこのような店ならキャリア変更ですね。
Even if you make a reservation on the web, you can enter the purpose of the visit on paper. What is web booking for? In addition, there is no special guidance on the entry and it is left silently. It is a weird shop that has the atmosphere of "write around here" and you are not allowed to sit on a lot of vacant shops and write. Is it a custom for docomo Shops in general?
In addition, I tried to get out of the Internet connection information of the house persistently, and recommended the contract change many times, with the purpose of visiting the store just outside. Why do you need to deal with a barren exchange for more than an hour, even though the customer was forced to do it in a small amount of time? Next time, I will go to another shop, and if it is such a shop, it will be a career change.
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k
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kj 12 on Google
★ ★ ★ ★ ★ 先日伺いましたが、何かが悪かったというのはないですが、接客は可もなく不可もなくといった印象でした。
I asked you the other day, and although I didn't say anything was wrong, I had the impression that the customer service was neither good nor bad.
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北
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北村祐希 on Google
★ ★ ★ ★ ★ 来店予約無しで対応可能の張り紙があり来店しましたが、受付機の用件伺いで長時間待たされた挙げ句、数時間後なら対応可能とのこと。他のdocomoショップは受付機のところで待たされるショップに当たったことがないので、びっくりしました。
I came to the store because there was a poster that I could handle without making a reservation, but after a long wait for the reception machine, I heard that it would be possible after a few hours. I was surprised that other docomo shops have never hit the shop waiting at the reception machine.
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非
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非株式会社逃亡社 on Google
★ ★ ★ ★ ★ ドコモショップには良い印象がなかったのですが、ここは最高。店内も広めで余裕があり、混んでいて順番待ちにイライラ・・・といった感じになりにくい。私が行った時だけの印象ですが、店員さんも他のドコモショップと違って、フレンドリーな柔らかい対応で良かったです。店内にも無料充電器に飲料自販機と、百円で飲める紙コップのコーヒーやココアのサーバーがあります。このお店のおかげで、ドコモショップ全体への印象が良い方に変わりました。やはり結局は、それぞれのお店次第ということですね。以前の他のドコモショップの印象で、ドコモショップはどこも同じ(悪い意味で)と、思い込んでいました。反省。よく「昔の親方日の丸、殿様経営のまま」等と言われ、私もそう思っていましたが、他のドコモショップも、ここのようになれば、きっと支持者も増えるはず。
オマケ追記:このお店の入口がある、このビルの一階通路に、「とある魔術の禁書目録」と「とある科学の超電磁砲」にコラボした飲料自販機があります。
追記:充電ができるので時々、寄らせてもらうのですが、最近やる気がなさそうだったり、お客にため口で話す店員がいます。私自身は嫌な思いはしていないので、不満はないのですが、他のお客や客がいない時の態度が良くない店員さんが一部いるので、評価の星を一つ減点します。
I didn't have a good impression of the docomo shop, but this is the best. The inside of the store is also spacious and has plenty of room, so it is hard to feel frustrated waiting in line because it is crowded. It was an impression only when I went, but unlike other docomo shops, the clerk was also happy with the friendly and soft response. There is also a free charger, a beverage vending machine, and a paper cup of coffee and cocoa server that you can drink for 100 yen. Thanks to this shop, the impression of the entire docomo shop has changed. After all, it depends on each store. In the impression of other docomo shops before, I thought that every docomo shop was the same (in a bad way). Reflection. It was often said that "the old master Hinomaru is still managed by the lord," and I thought so, but if other docomo shops become like this, the number of supporters will surely increase.
Bonus postscript: In the passage on the first floor of this building where the entrance of this shop is located, there is a beverage vending machine that collaborated with "A Certain Magical Index" and "A Certain Scientific Railgun".
Postscript: Since it can be charged, I sometimes drop by, but recently there are clerk who seems to be unmotivated or talks to customers. I don't dislike it myself, so I'm not dissatisfied with it, but there are some clerk who have a bad attitude when there are no other customers or customers, so I will deduct one star from the evaluation.
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な
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ななみい on Google
★ ★ ★ ★ ★ 娘がauからdocomoへ乗り換えするのにこちらにお電話で問い合わせをさせて頂いた所、取り置き、未成年だったので親権者の同意書等の書類を前もって準備して頂いて手続きもスムーズにやって貰いました。
説明もわかりやすく丁寧に教えて頂いたので子供でも理解出来ました。
When my daughter switched from au to docomo, I made an inquiry by phone, but since I was a minor, I had to prepare documents such as the consent form of the parental authority in advance and the procedure was smooth. I got it.
Even children could understand it because the explanation was easy to understand and polite.
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8
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8848 Tvx on Google
★ ★ ★ ★ ★ The days was off till 15th of September!
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