Docomo Shop Iwaki Onahama Shop - Iwaki

Name: Docomo Shop Iwaki Onahama Shop - Iwaki
Address: 小 Kishi-53-1 Onahamaokaona, Iwaki, Fukushima 971-8151, Japan, 971-8151, Japan

3.3/5 ★ に基づく 8 レビュー

Contact Docomo Shop Iwaki Onahama Shop

住所：

小 Kishi-53-1 Onahamaokaona, Iwaki, Fukushima 971-8151, Japan

電話：

📞 +8887

Postal code :

971-8151

Webサイト：

https://shop.smt.docomo.ne.jp/shop_detail/0293330346600/index.html

Opening hours :

Saturday	9AM–6PM
Sunday	9AM–6PM
Monday	9AM–6PM
Tuesday	9AM–6PM
Wednesday	9AM–6PM
Thursday	9AM–6PM
Friday	9AM–6PM

カテゴリ：

携帯電話店 ,

小 Kishi-53-1 Onahamaokaona, Iwaki, Fukushima 971-8151, Japan

Best Cell phone store in japan

る	るら on Google ★ ★ ★ ★ ★ 親切丁寧でした。混んでるので予約推奨です。駐車場が狭いくらいしか気になるところはありません。 It was kind and polite. Reservation is recommended as it is crowded. The only thing I care about is that the parking lot is small.
夏	夏輝 on Google ★ ★ ★ ★ ★ 不具合を電話で問い合わせたら、今日予約でいっぱいとか、欠員が3人いて対応できないとか言って門前払いされた。仕方なく、湯本店に問い合わせたらすぐに不具合の対処法を教えてくれてスマホ使えるようになったわぁ。 When I inquired about the problem by phone, I was paid in advance saying that I was full of reservations today or that there were 3 vacancies and I could not handle it. I had no choice but to contact the Yumoto store and immediately told me how to deal with the problem and I was able to use my smartphone.
坪	坪勝世 on Google ★ ★ ★ ★ ★ ワンナンバー携帯の修理に行きました。修理費に13,700円掛かるって何！9,900円の携帯に対して修理費がおかしくないですか？修理費はドコモショップの店では決められないのはわかりますが、それをなんとも思わないで、お客に提案してくる店員もどうかと思いますが！買って6ヶ月くらいしかたっていないのに携帯内蔵のバッテリーが調子悪くなる製品だし、無料で修理もしてくれないし。自然故障でなければ、保証もきかないと言うし。理不尽過ぎる！内蔵バッテリーが調子悪いのは自然故障じゃないのかい！ I went to repair the one-number mobile phone. What does it cost 13,700 yen to repair? Isn't the repair cost strange for a mobile phone of 9,900 yen? I understand that the repair cost cannot be decided at the doCoMo shop, but I wonder if the clerk who proposes it to the customer without thinking about it! It's been about 6 months since I bought it, but the battery inside my cell phone isn't working well, and it won't be repaired for free. Unless it is a natural failure, there is no guarantee. It's too unreasonable! Isn't it a natural failure that the built-in battery is out of order?
渡	渡部武 on Google ★ ★ ★ ★ ★ スマホ購入１年経ちました。点検依頼があり事前に予約をして行って来ましたのでスムーズに対応して頂きました。異常は無く30～40分くらいで終わりました。最近ドコモさんでは購入サービスを行っているようです。 It's been a year since I bought my smartphone. I received an inspection request and made a reservation in advance, so I was able to respond smoothly. There was no abnormality and it took about 30-40 minutes. It seems that DoCoMo is offering a purchasing service recently.
マ	マルモ on Google ★ ★ ★ ★ ★ 携帯が使えなくなり、緊急で行ったが、快く受け付けてもらって、対応が良かった。 I couldn't use my cell phone, so I went there urgently, but I was happy to accept it and the response was good.
ニ	ニンニン on Google ★ ★ ★ ★ ★ 正直、本当にガッカリしました!? うちは家族全員がドコモの携帯を使用しており使用期間も長いのですが、この前、携帯が壊れて安心サポートプランで新しい携帯にしたのですがフィルムを付けるのに型が古いのでフィルムがないと言われ、自分でドコモショップ用の携帯フィルムを探して持って行ったらどのルートで買ってきた物か分からないフィルムはお取り付け出来ないと言われました。仕方なく他のドコモショップに行ったら一発返事で快く取り付けてくれました。皆さん、同じドコモでもスタッフの質次第で大きく評価が違うのでどうぞお気をつけて❗ To be honest, I was really disappointed! ? The whole family uses DoCoMo's mobile phone and it has been used for a long time, but the other day, the mobile phone broke and I made a new mobile phone with a relief support plan, but the film is old because the mold is old to attach the film. I was told that I couldn't install a film that I didn't know which route I bought when I searched for a mobile film for a docomo shop and took it with me. When I had no choice but to go to another docomo shop, he was willing to install it with a single reply. Everyone, even with the same DoCoMo, the evaluation will differ greatly depending on the quality of the staff, so please be careful ❗
T	Tomy Fuku on Google ★ ★ ★ ★ ★ こちら側の質問に対しての店員さんの回答が、正直雑だなと感じました。こちらが質問したことに対して、できませんの一点張りで後日ネット上でその問題は自分で解決できました。店員さんが知らなかっただけかもですが、docomo公式サイトで確認できるものを間違えた情報の一点張りはどうなのかなと思いました。もう行きたいとは思わないです。 To be honest, I felt that the clerk's answer to this question was sloppy. In response to this question, I was able to solve the problem myself on the net at a later date with a single point that I could not do. Maybe the clerk just didn't know, but I wondered if there was a single point of information that I made a mistake in what can be confirmed on the docomo official website. I don't want to go anymore.
G	GO TO和尚 on Google ★ ★ ★ ★ ★ 対応に関して、まだまだ携帯の法案が認知されてない為、同じ様な質問など多いとは思いますが、特に年配の方には利用者の目線で対応しており、店長様の接遇に対しての思いをスタッフ様一同胸に秘め、笑顔と感謝の気持ちを忘れずに対応してくれる店舗です。今回もイケメンのMさん、本当にありがとうございます。出来れば店長様のポケットマネー宜しくお願い致します！ Regarding the response, since the mobile phone bill has not been recognized yet, I think that there are many similar questions, but especially for elderly people, we are responding from the user's perspective, and for the hospitality of the store manager. It is a store where all the staff keep their thoughts in their hearts and remember to smile and thank them. Thank you very much to Mr. M, who is handsome this time as well. If possible, thank you for your pocket money!