Docomo Shop Ageo Shop - Ageo

3/5 に基づく 8 レビュー

Contact Docomo Shop Ageo Shop

住所 :

470-3 Itchome, Ageo, Saitama 362-0046, Japan

電話 : 📞 +89
Postal code : 362-0046
Webサイト : https://shop.smt.docomo.ne.jp/shop_detail/0361164009500/index.html
Opening hours :
Saturday 9AM–6PM
Sunday 9AM–6PM
Monday 9AM–6PM
Tuesday 9AM–6PM
Wednesday 9AM–6PM
Thursday 9AM–6PM
Friday 9AM–6PM
カテゴリ:

470-3 Itchome, Ageo, Saitama 362-0046, Japan
ゆうくん on Google

信号前にあるから比較的ハイリヤスイ。可も不可もない感じだがやっぱりまたされる。
Because it is before the signal, it is relatively high. Although it is not possible or impossible, it will be done again.
サンゴク on Google

新規開店時に一度訪れた際は、十分な説明もなく余計なオプションを知らぬ間に付けられ、とても嫌な思いをしました。そのため、できればドコモショップには行きたくなかったのですが、とうとうスマホが寿命だったので、2021年に来店。 来店予約を行っていたため、スムーズに手続きを行え、予定より30分近く早く帰ることができた。また、こちらの質問にもきちんと答えてくれ、助かりました(あやふやなときは一度上司等に確認して答えてくれました。)。初来店時とは違い、色々な点が改善されていてよかったです。 平日に行ったのですが、お客は高齢者が多く、事前予約のことを知らずに文句を言う人や、色々とプライドが高そうなおじいさんなどがおり、定員さんも大変だなと、少し同情してしまいました。
When I visited once when the new store opened, I was very disgusted because I was given extra options without sufficient explanation. Therefore, I didn't want to go to the docomo shop if possible, but I finally came to the store in 2021 because my smartphone had reached the end of its life. Since I had made a reservation for visiting the store, I was able to proceed smoothly and was able to return nearly 30 minutes earlier than planned. Also, he answered this question properly, which was helpful (when I was uncertain, he checked with my boss etc. and answered it). I'm glad that various points have been improved, unlike when I first visited the store. I went there on weekdays, but there are many elderly customers, people who complain without knowing about advance reservations, grandfathers who seem to have high pride, etc., and I feel a little sympathy that the capacity is also difficult. have done.
ポポ on Google

顧客の悩みを解決しようとする姿勢が一切見えず、決まりきったテンプレートを繰り返します。受付、顧客対応者含め上から目線で対応してくるため、他の店舗の来店を強くオススメします。
I can't see any attitude to solve the customer's worries, and I repeat the routine template. We strongly recommend visiting other stores as we will respond from the top, including receptionists and customer supporters.
高橋奈巳 on Google

以前にも来たことあるのですが、今回は機種変した時に親身に丁寧に対応してくださりとても分かりやすい説明で助かりました。また何かあった時に行きたいと思います。
I've been there before, but this time I was kind enough to take care of me when I changed models, and it was helpful with a very easy-to-understand explanation. I would like to go again when something happens.
別府真由子 on Google

娘のスマホが壊れ来店しました!登録ショップは桶川店だったのですが、こちら予約が、いっぱいで、上尾店に初めて行きました! 男性スタッフが、3名対応してくれたのですが、どの方もすっごく親切で笑顔でとても話しやすく、故障以外にもプランの相談も聞いてくれました!また行きたいなと思います☆
My daughter's smartphone broke and came to the store! The registered shop was the Okegawa store, but I had a lot of reservations here, so I went to the Ueo store for the first time! Three male staff members were available, and all of them were very kind, smiling and very easy to talk to, and they also asked me about plans as well as breakdowns! I want to go again ☆
黛育代 on Google

いつも、いや、毎日感謝しています。▲ドコモ回線をahamoに変えて、利用してますが、このアプリの中身の内容の1部を消したくて、ショップへ伺いにきましたら、「このアハモのアプリは、うちでは大変❗申し訳難いんですが?お受け出来ない事(NOタッチ)になっておりまして。ご自宅のパソコンのネット回線で、やって頂ければ?データ管理は出来ますね?」渋々、諦めて帰りました。ドコモショップ内に?『ahamo』のアプリに詳しい方が1人いたら?助かります。ダメですか?
I'm always grateful, no, every day. ▲ I changed the docomo line to ahamo and used it, but when I visited the shop to erase a part of the contents of this app, I said, "This ahamo app is very ❗ sorry. However, I can't accept it (NO touch). If you can do it with the internet line of your home computer? Can you manage the data? "I reluctantly gave up and went home. In the docomo shop? What if one person is familiar with the "ahamo" app? That helps a lot. Is it not okay?
おせちさん on Google

電話料金支払いに伺いました。スマホ復活後。 支払い方法。住所変更等は、予約して行ってくださいとの事。MYdocomoでも出来るとそうです。ので店舗に行かず自分で変更しても良いと思います。親切でした。
I asked you to pay the telephone charges. After the smartphone is revived. method of payment. Please make a reservation to change your address. It seems that MY docomo can also do it. So I think you can change it yourself without going to the store. It was kind.
C
Camille_Z MifMif on Google

Clouded, late and not good services. When I visit ask what publuc certification is requires, then went to Word office however they said no requires such a cerification I spent time to go Wird office and pay money to print out. Then I put rate star1

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