Cosmo Estate Agents - Marugame

Name: Cosmo Estate Agents - Marugame
Address: 3 Chome-1-1 Nakabucho, Marugame, Kagawa 763-0033, Japan, 763-0033, Japan

3.2/5 ★ に基づく 8 レビュー

Contact Cosmo Estate Agents

住所：	3 Chome-1-1 Nakabucho, Marugame, Kagawa 763-0033, Japan
電話：	📞 +88
Postal code :	763-0033
Webサイト：	http://www.cosmo-fudousan.com/
カテゴリ：	Real estate rental agency ,

3 Chome-1-1 Nakabucho, Marugame, Kagawa 763-0033, Japan

Best Real estate rental agency in japan

p	pokopoko on Google ★ ★ ★ ★ ★ 最近ではないですが、過去利用して退去した者です。たまたま、口コミコーナーを見つけて同じような対応をされた人がいたのを見て思い出しました。というより、印象が強すぎて忘れたくても忘れられない（笑）私の場合は６年ほど住んで減価償却がほぼ済んでいるはずなのに、全部屋クロス新品張替えを請求されました。ペット可物件でペットを飼っていたので、入居時に敷金礼金３ヶ月分ずつ、おまけにペットを飼うので初めに敷金礼金は返却しませんと言われました。そこはペットを飼うので仕方ないかと納得して初期費用を50万近く払ったのですが、退去時にクロスの張替え等で更に30万請求されました。請求の内訳を見たけど、ペットが入る部屋は制限しており、ペットが入らずクロスに一切傷がついていないトイレまでしっかり新品の請求がされていました。入居時に払った敷金って何だったんだ・・・そこから足りなくて足が出ましたならまだしも、その辺の説明は一切なし。入居するときには丁寧な対応だったのに、退去を伝えたあとにぶっきらぼうな対応になったのも印象的でした。あと駐車場が部屋の近くだったのに、そちらの都合で遠いところに変えさせられたり。今後も家、土地、駐車場含めここにお世話になることはないでしょう。 It's not recent, but it's a person who used it in the past and moved out. I happened to find a word-of-mouth corner and remembered that there was a person who responded in the same way. Rather, the impression is so strong that I can't forget it even if I want to forget it (laughs) In my case, I've lived for about 6 years and should have almost depreciated, but I was asked to replace all the rooms with new cloth. Since I had a pet in a pet-friendly property, I was told that I would not return the security deposit key money at the beginning because I will keep a pet for 3 months each when I move in. I was convinced that there was no choice but to keep a pet, so I paid nearly 500,000 for the initial cost, but when I moved out, I was charged another 300,000 due to the replacement of the cloth. I looked at the breakdown of the bill, but the room where pets could enter was restricted, and even the toilet where pets did not enter and the cloth was not scratched was firmly billed for new products. What was the security deposit I paid when I moved in ... If I didn't have enough money to get out of it, there was no explanation about that. It was also impressive that the response was polite when I moved in, but after I told them to move out, the response was blunt. Also, even though the parking lot was near the room, I was forced to change it to a distant place for that reason. You will not be taken care of here, including your home, land, and parking lot.
平	平田博司 on Google ★ ★ ★ ★ ★ ２年程マンションを借りていたが、退去時のクリーニング代は承諾していたが、畳、襖、全く汚れ破れ等無いにもかかわらず交換の為請求された。本当に交換してるか疑問だったので、業者の領収書を要求したが、未だに送付して来ない。入居時に畳は交換してないのでと言う話しで入居したのだが❓️ 契約時には要注意。 I had rented an apartment for about two years, and although I had agreed to the cleaning fee when I moved out, I was charged for replacement even though there were no tatami mats, sliding doors, or tears at all. I was wondering if I was really exchanging it, so I requested a receipt from the vendor, but I haven't sent it yet. I moved in because I didn't change the tatami mats when I moved in. ❓️ Be careful when signing a contract.
B	Beige. on Google ★ ★ ★ ★ ★ 最低だと思います。物件の不備や故障は多く、それに対しての連絡をしても「折り返し連絡します」と言って1日以上放置。結局こちらから再度連絡するまで何もありませんでした。文句を言うと「他のものが〜」と他人に責任を擦り付ける。そんな話聞かされても困るって感じでした。最近だと、古い給湯器からの漏水により水道料金が高額になった為相談すると「水道料金はうちは払えないので」の一言だけ。じゃあどこに連絡するとか相談するとかも教えてくれませんでした。修理や交換も時間がかかるかかる、漏水発覚から10日以上かけて給湯器の交換して頂けるそうです。何もかもが遅い、対応も悪い、本当に腹が立ちます。（追記） 12/3には給湯器の交換が出来ると担当が言いきっていたのに、先程12/6以降でないと取り付けが出来ないと業者さんから連絡がありました。それまで元栓しめっぱなしで水使えないんですよ、わかってます？こちらも生活にかかわることなので適当に仕事されると困るんですが？言いにくいことはコスモ不動産さんからではなく業者さんに言わせるんですね。責任感なさすぎて驚きます。事実確認したいのなら不手際のあった女性スタッフさんのお名前など控えてますからいつでもきいて下さい。 I think it's the worst. There are many defects and breakdowns in the property, and even if I contact them, I say "I will contact you back" and leave it for more than a day. After all, there was nothing until I contacted you again. When he complains, he rubs responsibility against others, saying, "Other things are." I felt like I was in trouble even if I was told such a story. Recently, the water charge has become high due to water leakage from an old water heater, so when I consulted, I only said "I can't pay the water charge." Then he didn't tell me where to contact or consult. It takes time to repair and replace, and it seems that you can replace the water heater over 10 days after the water leak is discovered. Everything is slow, poor response, really angry. (postscript) The person in charge said that the water heater could be replaced on December 3rd, but the vendor contacted me that it could only be installed after December 6th. Until then, you can't use water with the main plug left open, do you know? This is also related to my life, so I'm in trouble if I work properly. What is difficult to say is not from Cosmo Real Estate, but from the vendor. I am surprised that I am not responsible. If you want to check the facts, please feel free to ask me because I will write down the name of the female staff member who was inadequate.
k	ka to on Google ★ ★ ★ ★ ★ 契約する前に免許を持っている人が丁寧に説明してくれました。一番気になっていた退去の時の費用負担についても、クリーニング費の目安の金額や火災保険で賄える場合もあることを教えてもらい、安心して契約することができました。 Before signing the contract, a licensed person explained it carefully. I was able to sign a contract with peace of mind because I was told that the cost burden when moving out, which I was most concerned about, could be covered by the standard amount of cleaning costs and fire insurance.
あ	あかね茜 on Google ★ ★ ★ ★ ★ 控えめに言って最低。高評価の人は社員か抗菌消臭施工費と無駄な消火器を不要にするためのさくらでしょ。現在対応依頼中のため完了後再評価予定。 Worst to say the least. Highly rated people are employees or Sakura to eliminate the need for antibacterial deodorant construction costs and useless fire extinguishers. Since we are currently requesting support, we plan to re-evaluate after completion.
い	いなだま on Google ★ ★ ★ ★ ★ 電話でお願いしていた担当者が当日不在。引き継ぎも何もしてなかったようで、見たかった物件の鍵の手配もできていませんでした。県外から連れが来てくれていたので時間がなく、急いでいたのでスムーズにいかず大変困りました。電話の際に見学可能か確認が取れてないところは事前に確認して明日電話します、と言われてから見学まで連絡来なかったですしね。結局見学可能と言われていたところが見学できず、確認しますと言われていたところが見学できました。意味がわかりません。見学終わって1週間後と3週間後に電話で担当してくれただけの同じ担当から同じ間違い電話を２回されました。個人情報の管理はどうなってるんですかね。何をどう管理したらそうなるのかわかりません。もちろんほかの不動産屋さんに頼んで無事物件決まりました。二度と利用したくありません。 The person in charge who requested by phone was absent on the day. It seems that he didn't take over anything, and he couldn't arrange the key for the property he wanted to see. Since I was brought from outside the prefecture, I didn't have much time, and I was in a hurry, so it didn't go smoothly and I was in great trouble. I didn't contact you until the tour after I was told that I would call tomorrow after confirming in advance if I couldn't confirm whether the tour was possible. In the end, I couldn't see what was said to be possible, and I was able to see what was said to be confirmed. I do not understand. One week and three weeks after the tour, the same person who was in charge of the call made the same mistake twice. How is the management of personal information? I don't know what to manage and how to do it. Of course, I asked another real estate agent to decide the property safely. I don't want to use it again.
お	おたまる on Google ★ ★ ★ ★ ★ まず、これからお部屋探しをされるかたは、是非他社さんを頼った方が良いと思います。この会社にあまり良い印象が無かったため、部屋探しにおいても避けていたのですが、物件がなく、急ぎだったこともあり条件の合うこちらの管理物件に申し込み、契約しました。が、その判断が間違いでした。契約時には説明不足、社員間の情報共有がまったく出来てないため、こちらは右往左往させられ、いざ入居すると室内はろくに清掃はできていないし、不備だらけ。入居当日には契約駐車場に違法駐車。もう不備だらけで笑うしかありません。メールで現状報告し、ここの社員は一度確認するだけであとは全て業者任せ。せめてその後どうかくらい聞いてこいよ。いままでいくつも管理会社を見てきましたがダントツで最低です。 First of all, if you are looking for a room from now on, I think you should definitely rely on another company. I didn't have a good impression of this company, so I avoided it when looking for a room. Since there was no property and I was in a hurry, I applied for and contracted for this managed property that meets the conditions. However, that decision was wrong. At the time of the contract, there was insufficient explanation and information could not be shared between employees at all, so I was forced to go back and forth, and when I moved in, the room was not clean and full of inadequacies. Illegal parking in the contract parking lot on the day of moving in. I have no choice but to laugh because it is full of flaws. Report the current situation by e-mail, and the employees here only need to confirm once and leave everything to the contractor. At least ask me about it after that. I've seen many management companies so far, but it's by far the worst.
y	yu ka on Google ★ ★ ★ ★ ★ 過去利用した者ですが、コスモ不動産で賃貸契約中、引っ越しを考え、結果他の不動産物件に決まり、引っ越しも無事終了。退去費用諸々全て払い終わった後(1〜2ヶ月経った)でも、夜中にコスモ不動産の従業員からLINEの友達追加通知。それも電話番号での追加登録。一人だけでなく4〜5人。いくら、仕事の携帯であれ、契約終了した後でもこういうことがあるのは、個人情報の取り扱いに問題があると思います。しかも、当時の担当者でなく知らない従業員の名前、恐怖さえ覚えます。退去費用でかかる確実な金額も問い合わせしても最初は分からない、見てみないと分からないと言うくらいなので、退去の際は気をつけた方がいいです。 ↑結果、しつこく聞くと退去の際確実に負担する金額はちゃんとありました。本当に連携できていないというか仕事する気あるのか？疑問でした。まだまだ不満な点はありますが、、、（笑） I used it in the past, but while I was in a rental contract with Cosmo Real Estate, I thought about moving, and as a result, I decided to move to another real estate property, and the move was completed successfully. Even after paying all the move-out costs (1 to 2 months have passed), a Cosmo Real Estate employee will notify you of the addition of LINE friends in the middle of the night. It is also an additional registration with a phone number. Not just one person, but 4-5 people. No matter how much you carry your work, I think that there is a problem with the handling of personal information that this happens even after the contract ends. What's more, I even remember the names and fears of employees who weren't in charge at the time and didn't know. Even if you inquire about the exact amount of money you will need to move out, you will not know at first, and you will not know until you look at it, so you should be careful when moving out. ↑ As a result, when I listened to it persistently, there was a certain amount of money to bear when moving out. Are you really not working or willing to work? I was wondering. I'm still dissatisfied, but ... (laughs)