au shop Naka-meguro - Meguro City

3.3/5 に基づく 8 レビュー

Contact au shop Naka-meguro

住所 :

3 Chome-2-1 Kamimeguro, Meguro City, Tokyo 153-0051, Japan

電話 : 📞 +887
Postal code : 153-0051
Webサイト : https://www.au.com/aushop/shop.E-00493/
カテゴリ:

3 Chome-2-1 Kamimeguro, Meguro City, Tokyo 153-0051, Japan
さかきゆい on Google

何回か利用してますが、愛想も良くない店員さんが多い。 機種変をした時に、間違いな事を言われたりしました。 なので、家からは遠くなりますが銀座のショップに行きます。
I have used it several times, but there are many clerk who are not friendly. When I changed the model, I was told something wrong. So, although it's far from my house, I'm going to a shop in Ginza.
ハイサイくん on Google

来店してカウンターが空いてるのにタブレットを渡されて個人情報の入力やら契約に関係無いアンケートやらで時間ばかりかかりなかなか用件に入れない。 電話番号で個人情報の登録状況はわかるはずだし、さらにカウンターで身分証の提示もするのに客が自らタブレットで個人情報の入力、さらに関係無いアンケートの強制など不愉快極まりない対応でした。 Webで手続きできない用件だったので仕方なく来店したがこの対応から約18年使い続けたauを解約することになりました。
Even though the counter was open when I came to the store, I was given a tablet and it took me a long time to enter personal information and questionnaires not related to the contract, so I couldn't easily enter the matter. You should be able to know the registration status of personal information from the phone number, and even though the customer presented his ID at the counter, the customer himself entered the personal information on the tablet and forced an unrelated questionnaire, which was extremely unpleasant. I had no choice but to come to the store because it was a matter that I could not complete the procedure on the Web, but from this response I decided to cancel the au that I had been using for about 18 years.
C
Clover four Leaf on Google

儲からない面倒な手続きは理由を付けて断る不親切ショップです。appleでシムフリーの新型を購入し、今まで使っていたau版古いiPhoneのsimが使えなくなるので、nanosimに交換のため来店予約をしたら、在庫してないので予約をキャンセルさせてくださいと電話が来た。いつ入荷するのか聞いてもめったに入荷しない商品で他店にも在庫ないですよ。と言われました。その後お客様サポートに電話して近隣の店に在庫が無いか調べてもらったら、在庫が無い方がめずらしいとの事で、恵比寿店で翌日交換できました。恵比寿店の方が親切で接客も良かったのでちょっと遠いですがこれからは恵比寿店にお世話になります。中目黒店には二度と行きません。
It is an unfriendly shop that refuses the troublesome procedure that is not profitable with a reason. I bought a new sim-free sim-free from apple, and I can't use the sim of the old au iPhone I used so far, so when I made a reservation to visit the store for exchange with nanosim, I got a call asking me to cancel the reservation because it is out of stock It was. Even if you ask when it will arrive, it is a product that rarely arrives and is not in stock at other stores. They said. After that, when I called customer support and asked a nearby store to check if it was out of stock, it was rare that it was out of stock, so I was able to exchange it the next day at the Ebisu store. The Ebisu store was kinder and the customer service was better, so it's a little far, but from now on, I'll be indebted to the Ebisu store. I will never go to the Nakameguro store.
k
kariyawasam singappuli on Google

この店舗には二度ともう行かない。 お客様サービスは0です。スタッフはお客様にていねいに全然話さない。なんだこんな店
I will never go to this store again. Customer service is 0. The staff does not talk to customers at all. What a store like this
R
RA akira on Google

如何にバレないように客の金を毟り取るかを考えている接客です。 私のようなある程度若い人間ですらカモろうとしてくるので、父母世代や祖父母世代は絶対騙されて必要のないサービスにお金を払ってるんだろうなと思います。 ご高齢もしくはケータイのプラン等に疎い方はお子さんたちと一緒に来店するのをお勧めします。 また、私の母が一人でスマホの不具合について伺った際も非常に不親切かつ不遜な対応をされたとのことです。 店側にお金にならない、利にならない事はしようとしない主義なのが見えて透けます。 大同小異かとは思いますが他のauの店舗に行くか、出来れば他社の会社を検討した方が良いでしょう。
It is a customer service that is thinking about how to take away the customer's money so as not to get caught. Even young people like me try to duck, so I think parents and grandparents are being fooled into paying for services they don't need. If you are elderly or unfamiliar with mobile phone plans, we recommend that you come to the store with your children. Also, when my mother asked me about a smartphone problem by herself, she was very unfriendly and irreverent. It is transparent to the store that it is a principle of not trying to make money or profit. I think it's the same, but it's better to go to another au store or consider another company's company if possible.
S
Sin Sin on Google

携帯の使い方がわからなくて聞きに行ったんですが、とても対応よかったです。名前、言いたいくらいですwww
I didn't know how to use my cell phone, so I went to ask, but it was very nice. I want to say the name, www
P
Paya Do on Google

Depending on the day. You will get irresponsible staffs sometimes. Overall underwhelming service.
N
Nick on Google

Au really disappointed me recently since I came to Japan 4 years ago I was using au and other services as well, today I went to the shop to return my iphone, they told me the date is over due and there is nothing they could do, it really piss me off as when they trying to selling me all the services they have very good attitude and now the staff didn't try to help me at all

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