Able Shakujiikoen Shop - Nerima City

I was worried about telephone support. I was surprised because I had contracted with other stores twice in the past and trusted ABLE. Saito, who answered the phone at 10 o'clock on Sunday, didn't seem to be a member of society. I wanted to record it. Isn't it there? I would also like to give an opinion to the head office. * After that, when I called the Nerima store with the same content, they responded very comfortably. I am grateful that I was able to decide that I should not go to the Shakujii Koen store by phone.

The customer service was good! It was very easy to understand He also taught me a delicious ramen shop

I was able to choose a new address with peace of mind because I was guided carefully and told me anything I didn't understand.

I used it for the first time, Mr. Masuda, who is in charge, responded in various ways, and we were able to conclude a very satisfying contract. Even if you have any questions or interact with the owner Thank you for your prompt response! I would like to use it again when searching for a room. thank you very much!

I will only list the facts. I think that the store will first identify an individual, but I hope it will be useful for future users. First of all, when I first used this store to find a room, it was very kind, and the person in charge at that time made it better. The problem is when you move out. Since the owner leaves everything to the real estate company, Able's affiliated company will be present at the witness. Since a part of the wallpaper had been soiled, it was less than 2000 yen when the burden was calculated. As for the other parts, I was convinced that I should bear the additional charges when I saw the damaged part that could be said to be my fault, and the witness was over. There is no sound even after about a month has passed since then. When I finally got in touch with him, the cost of the wallpaper was 10,000 yen, and in addition, there were scorched marks on the toilet, hooks that were not originally attached to the kitchen, and they also cost money. When asked why the amount of wallpaper was more than five times as much as the amount originally reported, it only said "overheads", and the breakdown is unknown. When I look it up and turn it back. Even if he told me that he wasn't the burnt mark on the toilet or the hook on the kitchen, he said, "I couldn't confirm it in the photo before the contract." However, I was so worried that when I checked the room photo of the real estate company that the person in charge had put together at the time of the contract, I could usually see the burn marks on the toilet. That's it. " I don't handle firearms in the first place, so I don't understand the meaning of burning marks in the bathroom. When I was contacted again at a later date, I was told that the original amount of wallpaper would be fine, but I would be charged 15,000 yen for the cost of removing the hooks in the kitchen. First of all, when I asked what the "overheads" of the wallpaper were, he said, "I'm angry because of a mistake in the estimation by the cleaning company (?)." It's the same, and I was only distrustful that I charged five times as much without checking it. As for the kitchen hook, it remains sticky when peeled off, so it is said that it takes 15,000 to peel off the wallpaper and prepare a new one and paste it (even though the first wallpaper was dirty extensively in the first place). For just under 2,000 yen, I don't know what it means to replace a small space in the kitchen as much as 15,000), but I thought I had to check this myself, saying, "I'm going to peel it off, so there are marks left or torn. I will pay for it, so if it comes off cleanly, please do not do it. " When I arrived at the room with a lot of tools to peel it off and tried pulling the hook, it peeled off easily, and the tape that was stuck to it fell off cleanly when I rubbed it lightly. It took less than a minute. I had the real estate company confirm it on the spot, and finally I got a promise that only the first bill would be enough. To be honest, I'm pretty tired. The real estate company said like the owner's instructions, but I don't know if that is the case or if the company's confirmation is unclear. However, I learned that when you move out, you should make sure that you are too careful. Last but not least, I would like to avoid Able in the future. I was sad at the end because I was very happy at the beginning.

I used it for the first time and even made a contract. The store manager and other people in charge were very comfortable, and I was very comfortable until the final contract! When I went to the store, the other employees felt very good, and if I move again next time, I will take care of them! That's a very good store! !! I myself went around other real estate to find a room, but I was very impressed with the store that was so kind and polite. !! I don't think word-of-mouth communication alone conveys this feeling, so if you are interested in Able Shakujii Koen, please come visit us! !! I think you can find a good property and feel comfortable contracting to the end.

I don't think there is a problem with the customer service attitude of the clerk. I don't know if it was just forgotten, but I had the impression that some explanations were omitted. If you are not accustomed to moving or decide on a room in a short period of time, you need to be careful not to be washed away. As long as it is a major company, it has a certain level of quality, but it seems that it is necessary to communicate carefully without taking too much of the name value.

A female named Mr. Masuda was in charge. I went around several real estate agents, but I couldn't find a good room. Meanwhile, Able who happened to stop by. I was introduced to the room really really quickly, and I was able to take a look inside. It was easy to choose a room because I learned a lot about the advantages and disadvantages of the room. I'm glad I left it to Mr. Masuda. All the employees were really nice people, because they were kind enough to serve tea every time they visited the store.