Volvo Cars Kohoku New Town - Yokohama

Visited for recall. When I asked, "I bought it at another store, could you take care of it?", He responded. I think that the response is good as you also wash the car.

The customer service is very polite. After-sales service after purchase is also solid, and it is a shop that willingly undertake just the air pressure check. The inside of the store is very beautiful, and the impression is that it is organized without waste.

I made a test drive reservation today and went to the store. Mr. K who responded by phone did not appear from the beginning to the end ~ If you don't have one, I wanted you to contact me in advance. The person in charge on the day was kind, There was no contact from the person in charge until this night ~ Don't you know that you can't buy it because of this? I'm sorry I thought it was a good car.

I received a good sense of distance from the sales people, such as test drive proposals and non-push-selling styles. The trade-in will do a great job, and the discount may depend on the time of year, but to some extent they will consult with you. The car also has high safety performance, and although the price is high, you may be able to ride for a long time and be satisfied.

I went to see v60. The sales person was very responsive and immediately arranged for a test drive.

Not only did he provide polite customer service, but he also explained in detail about the car. The interior is bright, open and cozy.

April 2021 It is a half-year inspection and winter tire replacement. Tires are deposited at the Volvo Tire Hotel. It costs about 20000 yen a year. Inspection is almost free with a service passport. It costs oil to change the oil. At first I said that it would take about 1 hour, but it took 2 hours after all. It may have taken some time unexpectedly, but I hope you can tell me on the way. I'm sorry. November 2020 Visited at the 5th year vehicle inspection It is still difficult to get in by car. When I get off the Tsuzuki IC and head toward the store, there is an opposite lane, but since there is a median strip, I can not enter directly, so I would like to come around ahead and enter the opposite lane, but when I enter the alley it is thin and complicated It's a difficult road. This was the 5th year of vehicle inspection, but for some reason it exceeded 300,000 yen. May 2020 Come to the store by replacing the brake pads November 2019 I came for the 4th year inspection. I also asked for a replacement with studless tires. The inside of the store is as clean and comfortable as ever. WiFi is convenient April 2019 I hit the door mirror, so I came to repair it. Only the broken parts were replaced and the main body was safe. It's good because it makes good suggestions to customers. March 2019 Since there is a place to get out of the car after the store is new, I can park the car without hesitation, so I come to buy additional car keys. Instead of creating a key that fits the car, he registers a new key in the car. October 2018 The store is new. The name has changed from Ayumu Rupokers Kohoku New Town to Volvo Cars Kohoku New Town, but it doesn't change much, but it seems to be the intention of the head office. December 2017 The store is beautiful and spacious, and there is also a children's playground. The sales people are also polite and kind, but I am dissatisfied with the fact that people change frequently. It would be helpful if the service staff could explain it carefully. If you come from Tsuzuki IC, it is on the other side of the road and you need to make a U-turn first, which is inconvenient.