UNBY - Shibuya City
4.5/5
★
に基づく 8 レビュー
Contact UNBY
住所 : | 3 Chome-18-23 Jingumae, Shibuya City, Tokyo 150-0001, Japan |
電話 : | 📞 +8877 |
Postal code : | 150-0001 |
Webサイト : | https://www.unby.jp/ |
カテゴリ: |
家庭用品店
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Luggage store
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かきやろう on Google
★ ★ ★ ★ ★ メールの返信に担当者が名前を名乗らないのは初めてです。文面も言い訳ばかりで現状を改善する意識が感じられず「気分を害してしまい申し訳ありません」など労いの文字は一度も出てこなかったので、このショップはホコリまみれ傷つきが当然なクオリティーみたいです。
カッコイイと思ってましたが、とてもとても残念です。こういう事を続けていると、そのうち落ちますね。
届いたオムニバーナーがホコリまみれだっただけでなくタンクやゴトクに傷が付いて塗装が剥がれている状態で届いた。問い合わせたところ、「段ボールの粉がどうしても付着する」との事でしたが段ボールからこんなに粉は出ないでしょ。出たとしてもそんなに汚い段ボールに入れて発送してしまう意識の低さに清潔感と商売への疑問が出てくる。給油口に蓋がされていなかったので、タンクの中にホコリがたくさん入っていると思います。蓋が無いならガムテープでも貼ってホコリが入らないように対処してくれ。異物混入した灯油を使用するのは危険だと知らないのか。
傷については「使用に問題ないので交換対応はオススメしない。交換してもハンドメイドの塗装だから交換しても色ムラがある」との事。塗装の色ムラを正当化してるのは素人の仕事ですね。他社のハンドメイド塗装をバカにしているのでしょうか。素人が塗装しているので傷や色ムラがある事をしっかり明記していれば問題はなかった。
塗装はたぶん安い塗料で一度塗りしか施されてないようで傷がつくとすぐに下地が見えてきます。
使用していれば傷はつくものですが、ホコリまみれですし汚い部屋で素人が雑に取り扱って発送しているのが見えてきます。
他にも部品が曲がってたりと不満が多々あるのでこの商品は使って平気なのか?という不安が出てきてしまってます。今まで事故が起きた事が無いから大丈夫とか言われたけど、不安要素はそこじゃないよ。そんな事もわからんのか。
送料はこちら負担なら同等商品と交換するそうです笑
いやいや、せめてキレイな商品と交換してくれ笑
ヤフオクやメルカリでも傷モノは値段が下がるものだよ笑
This is the first time that the person in charge does not give his name when replying to an email. The text was just an excuse, and I couldn't feel the consciousness to improve the current situation, and I never saw the words of labor such as "I'm sorry I'm offended", so this shop seems to be of a quality that is covered with dust and hurt.
I thought it was cool, but I'm very sorry. If you keep doing this kind of thing, it will eventually fall.
Not only was the omni burner that arrived covered with dust, but it arrived with the tank and trivet scratched and the paint peeled off. When I inquired, it was said that "cardboard powder would inevitably adhere", but so much powder would not come out of the cardboard. Even if it comes out, the low consciousness of putting it in such a dirty cardboard and shipping it raises questions about cleanliness and business. The refueling port was not covered, so I think there is a lot of dust in the tank. If you don't have a lid, stick it with gum tape to prevent dust from getting inside. Don't you know that it is dangerous to use kerosene mixed with foreign substances?
Regarding scratches, he said, "We do not recommend replacing it because there is no problem in using it. Even if it is replaced, it is handmade and there is uneven color even if it is replaced." It is an amateur's job to justify the uneven color of the paint. Are you making a fool of other companies' handmade paintings? Since it was painted by an amateur, there was no problem as long as it was clearly stated that there were scratches and uneven color.
The paint is probably cheap and only applied once, so you can see the base as soon as it gets scratched.
If you use it, it will be scratched, but it is covered with dust and you can see that amateurs handle it roughly and ship it in a dirty room.
There are many other complaints such as bent parts, so is it okay to use this product? I'm worried about that. I was told that it's okay because I've never had an accident, but that's not the cause of my anxiety. Do you not understand such a thing?
Click here for shipping fee It seems that if you bear it, you will exchange it for an equivalent product lol
No, at least exchange it for a beautiful product lol
Even with Yahoo Auction and Mercari, the price of scratched items goes down lol
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Amy E on Google
★ ★ ★ ★ ★ Wonderfully kind staff. Thank you for your service :)
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KeeSoo Han on Google
★ ★ ★ ★ ★ Great ThinDown jacket - You know innovation !
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James Wat on Google
★ ★ ★ ★ ★ Enjoy shopping in here every time in Tokyo.
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chizuruichi on Google
★ ★ ★ ★ ★ Easy to find. All the staff were friendly and helpful. English and Japanese welcome :)
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Risa Nakatomi on Google
★ ★ ★ ★ ★ Awesome STORE! WOuld love to get all of their stuff! Staff very Friendly as well! A little pricy but its worth it!
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Jason Black on Google
★ ★ ★ ★ ★ I came here after reading an online recommendation saying this was the place to go for the best backpacks in Japan...and they were right. Friendly and helpful staff, well presented store,and left with the most stylish,functional and organised backpack I’ve ever owned.
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YC Yak on Google
★ ★ ★ ★ ★ Nice collection of bags and very helpful staff!
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