UNBY - Shibuya City

This is the first time that the person in charge does not give his name when replying to an email. The text was just an excuse, and I couldn't feel the consciousness to improve the current situation, and I never saw the words of labor such as "I'm sorry I'm offended", so this shop seems to be of a quality that is covered with dust and hurt. I thought it was cool, but I'm very sorry. If you keep doing this kind of thing, it will eventually fall. Not only was the omni burner that arrived covered with dust, but it arrived with the tank and trivet scratched and the paint peeled off. When I inquired, it was said that "cardboard powder would inevitably adhere", but so much powder would not come out of the cardboard. Even if it comes out, the low consciousness of putting it in such a dirty cardboard and shipping it raises questions about cleanliness and business. The refueling port was not covered, so I think there is a lot of dust in the tank. If you don't have a lid, stick it with gum tape to prevent dust from getting inside. Don't you know that it is dangerous to use kerosene mixed with foreign substances? Regarding scratches, he said, "We do not recommend replacing it because there is no problem in using it. Even if it is replaced, it is handmade and there is uneven color even if it is replaced." It is an amateur's job to justify the uneven color of the paint. Are you making a fool of other companies' handmade paintings? Since it was painted by an amateur, there was no problem as long as it was clearly stated that there were scratches and uneven color. The paint is probably cheap and only applied once, so you can see the base as soon as it gets scratched. If you use it, it will be scratched, but it is covered with dust and you can see that amateurs handle it roughly and ship it in a dirty room. There are many other complaints such as bent parts, so is it okay to use this product? I'm worried about that. I was told that it's okay because I've never had an accident, but that's not the cause of my anxiety. Do you not understand such a thing? Click here for shipping fee It seems that if you bear it, you will exchange it for an equivalent product lol No, at least exchange it for a beautiful product lol Even with Yahoo Auction and Mercari, the price of scratched items goes down lol