楽天モバイルつかしん店 - Amagasaki

Name: 楽天モバイル つかしん店 - Amagasaki
Address: Tsukaguchihonmachi, Amagasaki, 〒661-0001 Hyogo,Japan, Hyogo, 661-0001, Japan

3.5/5 ★ に基づく 8 レビュー

Contact 楽天モバイルつかしん店

住所：	Tsukaguchihonmachi, Amagasaki, 〒661-0001 Hyogo,Japan
電話：	📞 +8
Postal code :	661-0001
Webサイト：	https://mobile.rakuten.co.jp/shop/tsukashinten/
カテゴリ：	携帯電話店 ,
街：	Hyogo

Tsukaguchihonmachi, Amagasaki, 〒661-0001 Hyogo,Japan

Best Cell phone store in japan

な	なおぶー* on Google ★ ★ ★ ★ ★ 楽天モバイル使用してます。　基本的には、ネットで解決しますが、実店舗があれば、安心ですよね。 I use Rakuten Mobile. Basically, we solve the problem online, but if you have an actual store, you can feel safe.
t	takehiro okuyama on Google ★ ★ ★ ★ ★ 楽天モバイルの店舗では本来スマホの操作説明やレクチャーをしてくれないが、このお店は週1回のペースで【スマホ教室】を無料で実施してくれている。お店の努力によるものだと思うが、非常にありがたい。 Originally, Rakuten Mobile stores do not give explanations or lectures on smartphones, but this store offers [smartphone lessons] once a week for free. I think it was due to the efforts of the shop, but I am very grateful.
ま	まんまる猫 on Google ★ ★ ★ ★ ★ 楽天Hand入荷待ちで予約しましたが、１ヶ月半待っても入荷されてないようで、確認電話したら、電話したが不在だったのでキャンセルしましたと言われました。確認したが不在電話も無く、電話は入って無いと伝えると、今度は入荷はあったがお客様の分より前の方で無くなりキャンセル扱いになってます。と… え？なんで理由が変わるの？何を聞いても言い訳にしか聞こえずこんなお店２度と利用しません！！ I made a reservation with Rakuten Hand backordered, but it didn't seem to be in stock even after waiting for a month and a half, and when I called for confirmation, I was told that I called but was absent, so I canceled it. I checked, but there was no absent phone, and when I told him that there was no phone, this time there was an arrival, but it was canceled before the customer's share. When… e? Why does the reason change? No matter what I hear, it sounds like an excuse I will never use such a store again! !!
G	Gたん on Google ★ ★ ★ ★ ★ 非常に不愉快な思いをしました。コロナ禍とあり、予約をして伺いました。母の契約について相談したかったのですが、皆さん接客されていて、話が長く４０分待ちました。でも対応してもらう時に「お待たせしました」の一言もなく、予約時に来店目的を書いていたのでそれにそって話をされるのかと思い、名前を言ったら、「用件を言ってください」とつっけんどんに言われました。対応されてる間、ものすごく見下されている感じがして、同席していた母も同じように感じたそうです。別に自分がお客『様』と偉ぶるつもりはないし、わからないから聞きたくて行ったのに、他の店員さんの接客を近くで聞いていましたが、全然違いますね。何が何でも解約しようと思いました。母の契約だけでなく、私の分も解約しなきゃという気にさせられました。私が自分の契約をしたと気、多店舗でしたが対応がよかったので、母にも楽天モバイルを勧めたけれど、こういう態度で接されると途端に冷めてしまいます。最後はさっさと帰れといわんばかりの態度でした。楽天という会社は好きですが、こんな店員がいるとは残念です。 I felt very unpleasant. I made a reservation and asked about it because it was called Corona. I wanted to talk about my mother's contract, but everyone was waiting for me and I waited for 40 minutes. However, when I was asked to respond, there was no word "I'm sorry to have kept you waiting", and I wrote the purpose of coming to the store at the time of booking, so I thought that I would talk along with it, and when I said my name, "Tell me what you need. Please, "he said. While being dealt with, I felt that I was being looked down on very much, and my mother who was present also felt the same. I don't mean to be a big customer, and I didn't know, so I wanted to ask, but I was listening to the customer service of another clerk nearby, but it's completely different. I wanted to cancel anything. It made me feel like I had to cancel not only my mother's contract but also my part. I felt like I had my own contract, and although there were many stores, the response was good, so I recommended Rakuten Mobile to my mother, but when I was treated with this attitude, it suddenly cooled down. At the end, I had an attitude of just going home. I like the company Rakuten, but it's a shame that there is such a clerk.
H	H K on Google ★ ★ ★ ★ ★ 128000円で購入したスマホが3ヶ月でWifeを拾えなくなる故障。ショップに相談しに行ったが、売るのみなんでと他人事の様な対応、通話自体が不安定な為、楽天コミニケーションセンターにもかけれない。何とかかけれたが、今度はシャープにかけて欲しいとたらい回し。修理に出す為に代替え機を60000円程で購入。修理後Wifeは拾う様になっていたが、小さい傷だらけで、さらには充電の減りが異常な程早いとゆう新たな欠陥で返却された。もう怒りすら通り越して解約、元の大手メーカーに戻し新しい機種を178000円で購入。不快な気分を味わい、無駄な金と時間の浪費をさせられただけで、二度と楽天は使わない。 A smartphone purchased for 128,000 yen cannot pick up a Wife in 3 months. I went to consult with the shop, but I couldn't even call the Rakuten Communication Center because I couldn't make a call to the Rakuten Communication Center because I couldn't make a call to the Rakuten Communication Center because I couldn't make a call because the call itself was unstable. I managed to get it, but this time I wanted it to be sharp. I bought a replacement machine for about 60,000 yen to send it out for repair. After the repair, the Wife was supposed to be picked up, but it was returned with a new defect that was full of small scratches and that the charge was depleted abnormally quickly. I passed through my anger and canceled the contract, returned to the original major manufacturer and purchased a new model for 178,000 yen. I felt uncomfortable and wasted money and time, but I will never use Rakuten again.
S	Sia Sia on Google ★ ★ ★ ★ ★ 女性従業員の方と、電話で２回、しゃべった(多分同じ方)だけですが、忙しい(とわかる)中、短い言葉の中で、こちらの聞きたい事に対し、的を得ていました。契約には至らなかったのですが、いい印象です。 I only talked to a female employee twice on the phone (probably the same person), but while I was busy (I understand), in short words, I was right for what I wanted to hear. .. I didn't get a contract, but it's a good impression.
Y	Yu.t on Google ★ ★ ★ ★ ★ 他の携帯店舗では、傲慢な態度や専門用語ばかりで何を言ってるのか分からなかったりと良い思い出がなく機種変更するのもためらっていましたが、ここに来て正解でした！予約は必要でしたが、説明も丁寧で、時間がかかってもゆっくりと対応してもらえて好感が持てました。お二人の方に対応していただきましたが堅苦しくもなく、さらりとした笑顔で気分良く新しいスマホを手にすることができました。ありがとうございました。 At other mobile phone stores, I was hesitant to change models because I didn't have good memories because I didn't understand what I was saying because of my arrogant attitude and technical terms, but I came here and it was the correct answer! I had to make a reservation, but the explanation was polite, and even if it took a long time, I was able to respond slowly, which I liked. We had two people respond to us, but it wasn't formal, and we were able to get a new smartphone with a smooth smile. Thank you very much.
-	-りん凜 on Google ★ ★ ★ ★ ★ Good