Shop New N Dry Cleaners - Suginami City

If you forget to go get your shirt and slacks for more than half a year It was abandoned. It didn't even contact me. I'm sorry I forgot, but I'd like you to contact me at least.

At the end of the year, the pyrenex down was cleaned at the deluxe, but it seemed unsuccessful (sewn spots, sleeves, etc., many stains, too oily). But the spot was so bad that I made the exact same mistake when asked again When I talked to the store, I felt like I couldn't proceed. In the end, it was said that reimbursement was difficult, so it was supposed to eventually get the cost of another cleaner, but it is said that it will only compensate about 30% of the estimate The business hours should also be at 19:30 and the door of the shop, there should be a notation on the receipt At around 19:10 when we asked for the collection, the products that were disgustingly cleaned were packed in bags At around 19:15 when you tell us by phone that it is not finished Our shop was until 19 o'clock and it was strongly suggested that you do it tomorrow. I told the headquarters that I would also return the initial cleaning fee on the designated date, but when I went to the shop on the day I could not refund because I did not get money from the headquarters, so I was told again that I should come back later (In the end, it seemed right to pay from the cash register at the store, so I had to go twice for refund only) I do not know what is inside the store's contact management, but I understand that it is not properly communicating with the headquarters → store manager → employees If you have a problem, it is better to check and call at Nakagawa Chemical Dry rather than talking to the store In the first place, this store, Nakagawa Chemical Dry's evaluation is not good, so I think that it is better to put out a proper cleaning. I will never go again