Shibuya City Council of Social Welfare - Shibuya City

3.5/5 に基づく 8 レビュー

Contact Shibuya City Council of Social Welfare

住所 :

1-1 Udagawacho, Shibuya City, Tokyo 150-0042, Japan

電話 : 📞 +87
Postal code : 150-0042
Webサイト : https://www.shibuyashakyo.or.jp/
Opening hours :
Saturday Closed
Sunday Closed
Monday 9AM–5PM
Tuesday 9AM–5PM
Wednesday 9AM–5PM
Thursday 9AM–5PM
Friday 9AM–5PM
カテゴリ:

1-1 Udagawacho, Shibuya City, Tokyo 150-0042, Japan
長田大樹 on Google

寺島一登 on Google

はる on Google

K
KUDOU GORO on Google

x
x on Google

S
Shin ITO on Google

l
licca az on Google

丁寧に対応してくれます
Will respond politely
Y
Yegor Filchev on Google

総合福祉資金の事を自分の親(高齢者)が問い合わせた時の女性職員の対応があからさまにやる気が無い対応だったと聞いてスマホに録音(全ての通話、会話が保存される仕様)された会話内容を聞いた所、実際にその通りで相手をわざと不快にわさせるような口調で、問い合わせに対する回答も実際は本人でなくとも大丈夫な事柄を「本人でないとダメだ」と誤った回答をしていました。問い合わせた際に疑問符の付く様な内容、対応だった場合は別の職員や別の部署(今回の場合だと厚労省)などに問い合わせする事を強くお勧め致します。
I heard that the response of the female staff when my parents (elderly people) inquired about the comprehensive welfare fund was an overtly unmotivated response, and it was recorded on the smartphone (specification that all calls and conversations are saved). When I heard the content of the conversation, the tone was such that it made the other person uncomfortable, and the answer to the inquiry was wrong, saying that it is okay if the person is not the person himself / herself. I was there. We strongly recommend that you contact another staff member or another department (in this case, the Ministry of Health, Labor and Welfare) if the content is accompanied by a question mark when you make an inquiry.

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