楽天モバイル 梅田阪急三番街店

If you are a new contracter and purchase a smartphone and do not have a credit card, be careful, because you can only buy a smartphone with a credit card. I was told that I couldn't buy a smartphone without a credit card after a long time during a new contract (only a new contract can be withdrawn from the bank), and I heard that I can apply for a Rakuten card on the spot. I made. However, after all, I was told after making the card that I could not purchase it unless the credit card company sent me a credit card and I could not proceed with the contract, and I was told to rebook and start over from the contract. If you can only buy a smartphone at the store with a credit card, I wanted you to tell me when you made a reservation at the store. I wanted you to write it firmly on the net. If I knew it, I would have made a card first. I was disappointed with the wasted legs and wasted time. The customer service was not bad, but I thought it was not enough consideration. If you have a card, I think there is no problem.

The explanation was easy to understand, so I signed up here. Even if there is a waiting time, there are various shops in the vicinity, so I don't think it's too painful.

There was something I didn't understand about my smartphone, so I asked him to tell me! ️I didn't make a reservation, but he taught me politely! ️ It was very helpful ?

I called at the opening time and received an answer saying "I will respond even if I do not have a reservation", and when I come to the store at the time I told in advance, I left it as "reception closed". I can imagine that the shift system is insufficient to take over.

I think the knowledge level, education level, and responsiveness of this store staff are very low. Before purchasing, I heard from a person who seems to be a newcomer when I first visited the store that even if I had a pocket wi-fi, I could get points and get a new mobile phone if I switched to another company. When something about 40,000 yen becomes 17,000 yen. In that case, I wanted to make it Rakuten, so I researched various models and visited the store for the second time. At that time, a woman who seems to be a veteran responds. Show your pocket wi-fi and check again if you can get points back if you transfer to another company. It's okay, point reduction can be applied. On that day, I decided on a model and had my cell phone set aside. Come to the store with the necessary materials at the time of contract. The veteran woman who responded for the second time was in charge. Just in case you sit in a chair, check if the campaign can be applied. After confirming by phone, I have received a campaign on wi-fi, so I will not be able to redeem points for transferring to other companies. e? Now that I have it set aside, I have bought tempered glass and a carrying case. If the campaign is not applied, it will make tens of thousands of differences. I couldn't believe it, but I couldn't help it, so I downgraded it to a model that I could get for about 10,000 yen and made a contract. The veteran woman in charge did not apologize at first, but I'm sorry that the newcomer who explained first on the way gave a wrong explanation. No, I showed you the wi-fi device and asked if the campaign could be applied. I wonder if I blame the newcomer. I think that other than this store, they are responding well.