Sekisui House Real Estate Tohoku Co., Ltd. Sendai Rental Sales Department - Sendai

Name: Sekisui House Real Estate Tohoku Co., Ltd. Sendai Rental Sales Department - Sendai
Address: メットライフ仙台本町ビル 2 Chome-16-10 Honcho, Aoba Ward, Sendai, Miyagi 980-0014, Japan, 980-0014, Japan

1.3/5 ★ に基づく 8 レビュー

Contact Sekisui House Real Estate Tohoku Co., Ltd. Sendai Rental Sales Department

住所：

メットライフ仙台本町ビル 2 Chome-16-10 Honcho, Aoba Ward, Sendai, Miyagi 980-0014, Japan

電話：

📞 +87

Postal code :

980-0014

Webサイト：

https://www.sekisuihouse-f-tohoku.co.jp/company/office/

Opening hours :

Saturday	Closed
Sunday	Closed
Monday	10AM–5PM
Tuesday	10AM–5PM
Wednesday	10AM–5PM
Thursday	10AM–5PM
Friday	10AM–5PM

カテゴリ：

Real estate rental agency , Real estate agency , Real estate agent ,

メットライフ仙台本町ビル 2 Chome-16-10 Honcho, Aoba Ward, Sendai, Miyagi 980-0014, Japan

Best Real estate rental agency in japan

s	silva mos on Google ★ ★ ★ ★ ★ 時間の約束守らない。2週間待っても返答なし、こちらからせっつくと慌てて対応。謝罪なし。相談してる内容が理解できてないのではないですか？ I don't keep my promise of time. There was no response even after waiting for two weeks, and I hurriedly responded from here. No apology. Don't you understand what you are consulting?
ハ	ハイグリーン21 on Google ★ ★ ★ ★ ★ 他の住人のマナーが最悪で連絡したが全く対応してもらえません。無断駐車、共用部へ私物を置き占拠、敷地内へのゴミのポイ捨て、ペット不可にも関わらずペットを飼う等、はっきり言って無法地帯です。なのにこの管理会社は何一つ対応しません。管理費払ってんだから仕事しろよ。ここの不動産は辞めておいたほうがいいです。今までの中で最悪です。 The manners of other residents contacted me in the worst case, but they did not respond at all. Parking without permission, occupying private belongings in common areas, littering garbage on the premises, It is a lawless area, to be clear, such as keeping pets even though pets are not allowed. However, this management company does not support anything. I'm paying the management fee, so work. You had better leave the real estate here. The worst I've ever had.
ド	ドラゲン on Google ★ ★ ★ ★ ★ 対応が悪すぎる！電話で部屋の不具合などを言っても確認して折り返すといいながら何日も待たされる始末、困って連絡してるのに本当にアフターフォローが出来ない会社です！できるなら積和不動産は絶対にやめたほうがいいですよ！絶対後悔します。 Correspondence is too bad! Even if I say something wrong with the room on the phone, I can confirm it and call back, but I have to wait for many days, but I am in trouble and I can not really follow up! If you can, you should definitely stop Sekiwa Real Estate! I absolutely regret it.
g	ginka 00 on Google ★ ★ ★ ★ ★ 1か月前に依頼したアンテナ修理が今日になって放置されていた事が電器店経由で判明。連絡するも「確認します」で延々と待たされた挙句再度連絡したら「担当者が外出中です」と言い出す始末。視聴料金を負担する訳でもなし、管理責任くらいちゃんと果たして欲しい。 It turned out via an electric appliance store that the antenna repair requested a month ago was left unattended today. Even though I contacted him, he waited endlessly for "confirm", and when he contacted me again, he said "the person in charge is out". I don't mean to bear the viewing fee, I want you to fulfill the management responsibility properly.
c	chairo chairo on Google ★ ★ ★ ★ ★ 会社として機能していません。なんど問い合わせても、返信なし。西日本から引っ越してきましたが、東北のヒトってこれが普通なんですか？水のもれ、壁の修理、棚のはずれ、こちらは本当に困っているし、そもそも危険だから連絡しているのに。金さえ手に入れば顧客の対応なんかどうでもいいって会社なんですね。 Not functioning as a company. No reply to any inquiries. I moved from western Japan, but is this normal for people in Tohoku? Water leaks, wall repairs, shelves coming off, I'm really in trouble, and I'm contacting you because it's dangerous in the first place. It's a company that doesn't care about customer support as long as you get the money.
く	くえ on Google ★ ★ ★ ★ ★ 先日欠陥により排水の水漏れがあり、壁紙やボードまで浸透しカビだらけになっていました。やっと対応していただきました。問い合わせから完了まで3ヶ月もかかり、途中で対応忘れがあり、天井剥き出しのままで放置もありました。とにかく対応が遅いのが残念すぎる。そして欠陥による修理なのにサポートセンター、管理会社からの謝罪の連絡もなくただ直せば終わりだと思っているサービスする側が上から目線。カビだらけの中生活をしていた身にもなって欲しいです。健康被害でもなっていたらどうしていたのかなとも恐ろしく感じました。積和不動産の他県も利用していましたが、こういう対応されたの初めてでした。 The other day, there was a leak of drainage due to a defect, and it penetrated into the wallpaper and board and was full of mold. I finally got it. It took three months from the inquiry to the completion, and I forgot to respond on the way, so I left the ceiling exposed. Anyway, it's too late to respond. And even though it was a repair due to a defect, the service side who thinks that it is over if it is just fixed without notification of apology from the support center and management company is looking from above. I want you to become a person who lived in a moldy environment. I was terrified of what I would have done if it had been a health hazard. I used to use other prefectures of Sekiwa Real Estate, but this was the first time I had such a response.
y	yuki on Google ★ ★ ★ ★ ★ 上階の騒音問題について半年程相談。担当者もめんどくさくなったんでしょうか。問い合わせフォームから連絡しても返信が来なくなり放置。しょうがないので退去しましたが、退去時には畳の表替えが入居者負担との事で単価一枚五千円、謎の手数料10%、消費税10%がかかります。敷金礼金ゼロを謳って居ますが、入居時にクリーニング代も入居者の負担なので、トータル敷金2ヶ月分程度は取られる。契約書の特約に畳、襖等の張替えは入居者負担と書いているが、単価も書いてなければどんな状況だと張替えになるのかも書いていない。経年劣化する物は基本特約に入居者負担と書かれます。因みに私は入居時から畳にフロアタイルを敷いていたので色あせ無しですが問答無用で請求されました。 Consultation on the noise problem on the upper floor for about half a year. Did the person in charge also get tired? Even if I contacted from the inquiry form, I did not receive a reply and left it. I moved out because I couldn't help it, but when I moved out, the resident was responsible for changing the tatami mats, so a unit price of 5,000 yen, a mysterious fee of 10%, and a consumption tax of 10% would be charged. The security deposit is zero, but the cleaning fee is borne by the resident when moving in, so a total security deposit of about two months will be taken. The special contract states that the replacement of tatami mats, sliding doors, etc. will be borne by the resident, but it does not state what the situation would be if the unit price was not stated. Items that deteriorate over time are stated in the basic special contract as resident's expense. By the way, since I had laid floor tiles on the tatami mats from the time I moved in, it didn't fade, but I was billed without any questions.
k	k k on Google ★ ★ ★ ★ ★ 星1もつけたくないくらいゼロサービス！問い合わせから2か月放置され、再度連絡すると『うちは受付のみなので』。そんなん知っとるわ。ほんまポンコツばーじゃわ。連絡よこすんにどんだけかかっとんな。ちゃんと仕組み作ってからやれ！ Zero service so that you don't want to add 1 star! I was left unattended for two months after the inquiry, and when I contacted again, "I am only a receptionist." I know that. It's really ponkotsuba. It's just a matter of contacting me. Do it after making a proper mechanism!