Saizeriya - Satte

At lunch. A female clerk. To put it better It was like a robot. It doesn't matter because it's a family restaurant, but lol Well, it's a normal Saizeriya.

I'm a Wooby's deliveryman. I have experienced about 2,000 deliveries, but it is the worst store I have ever visited. A female clerk who responded to lunch time made a complaint and asked for money. When I received a delivery request the other day and went to the M's Town Satte store to pick up the food (Doria and chicken), the food (Doria and chicken) was placed on the table, and a middle-aged female clerk said, "I left it for over an hour, so it's cold." I did. The Uber Eats system will be picked up as soon as a delivery person is found near the store, but if there is no match, the Uber side will continue to search for a delivery person for up to an hour. As a result, when the delivery person who receives the request arrives at the store, it may have been a long time since the customer's order. The delivery person does not know how long the store is waiting on the system. This female clerk touched the bottom of Doria and asked me, "Is it okay if it's been too cold for a while?", But the delivery clerk only carries the food handed over from the store. It is up to the store, not the delivery staff, to decide if the cold food is okay. I was told many times that it was cold and I was really in trouble. I said, "In some cases, some stores will remake cold dishes, and in the unlikely event that you deliver this dish and get a complaint, you will be able to contact Uber support and get a refund. I explained to the female clerk. The female clerk said, "If you wait 20 minutes, you can remake it." However, waiting 20 minutes is too long. I decided to deliver the cold food as it is, wait for the customer to remake it, or call the customer to confirm which is better, but as a result, the customer wanted to remake it, so a woman I told the clerk. (Originally, it is not the job of the delivery person to confirm the phone call to such a customer.) Then the female clerk told me, "I'm going to remake it, so I'll pay for the cold doria and chicken." "Why? I don't understand the meaning." In my opinion, "remake" means to make a new product at the discretion of the store because it is inappropriate to provide to customers, but "remake" at this store means paying for more. It seems that you should buy another same product. It is impossible for the store to ask the delivery staff for money. Moreover, it is too terrible to say after confirming the call to the customer. Why do I have to pay for cold doria and chicken? I didn't tell you to remake it, and I didn't damage the item. It is this female clerk who said that she could remake it. When I asked the female clerk the reason for the request for money, she said, "Who will pay for this?" "Who caused the food to cool down?" You probably want to complain that the deliveryman is late in the end when you say it's because of whom. It seems that it is said that the food has cooled down because of me and that I can buy the product. It's not my fault as I arrived at the store a few minutes by bike after receiving the delivery request. This is not allowed and it's a really playful shop. Even if the delivery person complains about Uber from the store, nothing can be done, so it is a rule to contact the member store support from the store. If you need to confirm with the customer, it is also a rule that the store will contact the customer via support. Does this store have a proper understanding of how Woo-Bights works as a member store? The delivery person will not come unless it is matched. It seems that it is natural for the delivery staff to pick up the goods when they complain that they are late. Even if I ask support for the price, I'm asking you to contact support and Ignore the rules as a member store. Looking down at the deliveryman was also an attitude. What are you going to do? I had no choice but to contact Uber's delivery support, but the support staff seemed to be very skeptical about the monetary request. In consideration of customer service, Uber will replenish the price of cold dishes to the store. The complaint said it was a win. This female clerk continued to tell me, "You said you couldn't take it as it was at first?" "You said that the store's storage method was bad, didn't you?" was. I didn't say a word that I couldn't deliver because the food was cold, so when I said "I didn't say such a thing", I glared and said "Don't you say that?" It was a female clerk who didn't say it and interpreted it that way. Regarding the storage method up to the pickup, I heard "Are you not using a heat insulating case etc.?", But I have not said that the storage method of Saizeriya is bad. There are many restaurants that store at room temperature until the delivery staff arrives, restaurants that start cooking after the delivery staff to pick up is confirmed, and keep the food in a heat insulating box or styrofoam box until the delivery staff arrives. Each restaurant has its own way of doing things. There is no right answer. I was angry with this female clerk's allegation, so I said, "If you leave it at room temperature without knowing when the delivery clerk will come, you can expect the food to cool down, right?" I was told by a terrible swordsman that it was a hindrance, "We cook as soon as we receive an order and always store the food at room temperature on the table. There is no store in Saizeriya that uses a heat insulating case. This is Saizeriya's method." rice field. I don't care about Saizeriya's method, but I was really surprised because the deliveryman said that the food had cooled so far. Even so, this female clerk's attitude is too bad. As the clerk says this, if you use Saizeriya's delivery, you shouldn't expect the food to arrive warm. I often order at Uber Suites, but I never use this store. I think that the number of delivery staff who will go to pick up in the future will decrease if such a delivery staff is treated as a fool. Who would carry the food of such an unpleasant store? The delivery person can refuse or cancel the delivery request regardless of the reason. If there is a courier who refuses, the arrival time will only be extended endlessly until another courier is found. As a result, it causes inconvenience to customers, such as delivery of cold food or cancellation if a delivery person is not found within the time limit. I have canceled this delivery due to consideration from the Uber Eats support center. (Because the support staff was listening to the conversation with the female clerk over the smartphone) I was entangled in a really ridiculous claimer clerk. I think we haven't been able to educate our employees. Is this female clerk in a position of responsibility to some extent? If so, it can only be said that the store is of a fairly low level. It's a shop that I don't want to get involved with again.

I rarely use it, but I think lunch 500 yen is good. I have a large serving of rice. It will be vacant around 3 o'clock. People who can drink alcohol from noon come and relax. Since there are many seats, the aisle feels narrow. Although it is separated for the time being, it may be a little for those who are not good at smoking because the smoke is not separated exactly. There are times when odors come just by moving people. I think the cleaning is perfect.

The taste is delicious, but the clerk's attitude is the worst. Guidance after entering the store is slow, and even if I press call ?, it does not come at all and there is no response. A female clerk in her twenties who has strong make-up has a quiet voice and a bad attitude.

Saizeriya in M's Town. Recently renewed, there is a solid partition between the tables, and it has become a method to write the part number on paper and hand it over. In addition, it is comfortable because the fraction of the amount is eliminated and it is compatible with credit and electronic money. The price is low, but the meat is delicious. The garnished potatoes are square. I feel that it is relatively free except during holidays and long holidays for students.

It's basically cold because it's slow to be delivered after cooking. Carbonara doesn't have enough hot water to drain the noodles, so it's watery and doesn't taste enough. There is no or little cheese on top.

Saizeriya in Satte M's Town along Route 4. I stopped by at movies and on the way back from UNIQLO, but this was the first time since the renovation. It feels chic and calm. The colors were flying, but I also liked the paintings of Da Vinci's Last Supper and angels as an Italian production ... ✨. There was a new menu, but the biggest change was how to order. Write the number on the menu on the order form and give it to the clerk. It's like old-fashioned karaoke, and now that touch panels are popular, it's fresh on the contrary ?.