Nojima CHOFU PARCO - Chofu

I asked for a consultation about air conditioners. He was very kind and gave me advice and gave me accurate advice. Thanks to you, I think I was able to make a good purchase. I haven't finished installing it yet, but I'm looking forward to it with confidence. Thank you very much.

I visited the other day by changing the smartphone model from the feature phone. The clerk's explanation was polite, but it took a lot of time because it was unfamiliar, but everywhere in Corona I know it's difficult due to lack of personnel, so I was impressed with the sincere response. The subsequent response was also polite.

I bought an iPhone 13 mini. It was the first time I visited Chofu, but Mr. Hirota, who was in charge of it, was very kind from answering the phone to serving customers. It was one. The same is true for other customers as you see them. Later, I was able to confirm that the desired color was in stock at a nearby store, but I wanted to purchase it from Mr. Hirota, who has a good personality at the Chofu store, even if it was far from my home, so I visited twice, including the contract. I visited several stores of Nojima, but unfortunately I felt that there were few staff members who worked diligently like Mr. Hirota of Chofu store. (Limited to mobile staff) At the Chofu store, I saw several times when several male and female mobile staff members (people who were sloppy or high-flying) harassed other staff members. The air inside the counter was insidious, and I felt a pain in my chest when I was watching. I doubt the dignity of Mr. Nojima, who gathers only staff with such insidious and arrogant personalities. Also, even though I entered the store at the reserved time and waited, the male staff who was the usher in charge of mobile pretended not to see me and was ignored for some reason even if I tried to call out. (A male staff member who was harassing the staff) After a while, it was helpful to hear from the staff of other departments. Rather than having such insidious staff take advantage of it, it becomes an environment where staff trusted by customers like Mr. Hirota can work comfortably, which makes customers uncomfortable and exudes a mean personality. I hope that the staff members who are there will be eliminated. We would like to express our sincere gratitude to Mr. Hirota for taking charge. Thank you a lot for your hospitality. In addition, when using it, we will appoint Mr. Hirota to purchase it.

The clerk was enthusiastic, the price of the product was reasonable, and there were various point services, so I bought 3 air conditioners with confidence. But finally, I was offered a repair compensation fee (10-year insurance) for aftercare. I decided to pay a repair compensation fee of nearly 30,000 yen per unit because it would be a problem if something like an air conditioner breaks down, but K's Electric has 10 or 5 years of free compensation and no business trip costs. I wondered why such aftercare compensation costs would be incurred separately at Nojima, and to be honest, I had a slightly bad aftertaste due to unexpected expenses.

Thank you for the other day. We listened to our wishes and made various suggestions, and we were able to make a satisfactory purchase. Mr. Matsumoto who responded is a person who values ​​customers, and as a result, I think that he can become a sales lady trusted by customers. Please do not forget to smile and value the attitude of facing sincerely. Thank you very much.

This time, at the Chofu Parco store, I and my wife's feature phone went to my smartphone. Also, when I consulted about my daughter's iphone, the current payment status and Tell me very clearly and politely about the proposal of a new plan I received it, so I decided to ask you to switch. Also, the switching procedure is carefully explained one by one so that there are no mistakes. Because there was, I could switch to a smartphone with almost no anxiety. I was able to do it. I don't know if my cell phone is too old, but I can't transfer the phone book There was a problem, but I worked hard to investigate the cause and think about countermeasures. I would like to ask this clerk if there is anything else think.